137
by Lutron
Dimmer and Switch Troubleshooting
Symptoms
Probable cause and action
Light does not turn on or LEDs on the devices do not
illuminate.
• Light bulb(s) burned out.
• Breaker is OFF or tripped.
• Light not properly installed.
• Wiring error.
Dimmer or switch:
• FASS on the dimmer or switch
is in the off position.
Plug-in lamp dimmer:
• Outlet is switched off.
• Lamp is turned off.
• Lamp is not plugged in.
Light does not respond to Pico remote control.
• The dimmer or switch failed to pair with Pico remote control.
• The dimmer or switch is already at the light level the Pico remote
control is sending.
• The Pico remote control is outside the 30 ft (9 m)
operating range.
• The Pico remote control battery is low.
• The Pico remote control battery is installed incorrectly.
• Bulbs turn off while being dimmed.
• Bulbs turn on at high light level but do not turn on at a low
light level.
• Bulbs flicker or flash when dimmed to a low light level.
Dimmer or plug-in lamp dimmer only:
Verify bulbs are marked dimmable and visit
www.casetawireless.com/lowend
for information on adjusting
the dimmer for best bulb performance.
• LED on switch is flashing or solid red color.
• Light stays on when the switch is turned off.
Switch only:
Proper bulb operation requires LUT-MLC installation. See
Page 59
.
Top and middle LEDs are blinking rapidly.
Product detected an MLV fault
(PRO Dimmer only)
• Connect Neutral to the dimmer (required for MLV load)
Top and second from bottom LEDs are blinking rapidly.
No Load
(PRO Dimmer only)
• Apply or replace the load
Top three LEDs flashing
Over voltage detected, verify unit does not have MLV load and is in
reverse phase
Middle three LEDs flashing
Over temperature event, verify unit is not overloaded
Bottom three LEDs flashing
Over current detected, verify unit does not have ELV load while in
forward phase
Go to
www.casetawireless.com/support
for additional troubleshooting suggestions.
