44
510 Series Analog PTZ Camera
Troubleshooting
Troubleshooting
PTZ Control Issues
Problem
Possible Cause
Solution
The camera
passes self-
test, but
cannot be
controlled
remotely.
The camera’s address
or baud does not
match those of
remote control
device.
Adjust the settings
so the remote
control device
and camera have
matching address
and baud.
The RS-485+ wire
connects to the RS-
485- interface and
vice versa).
Rewire the RS-485
correctly.
The RS-485
connection is loose.
Reconnect the RS-
485 wire tightly.
The RS-485 wire has
failed.
Replace the RS-485
wire.
The camera
can be
controlled,
but not
smoothly.
The camera is too
far away from the
remote control
device; the long run
causes signal loss.
Add a terminal
resistor.
Too many cameras
are connected.
Add a RS-485
distributor.
The RS-485
connection is loose.
Reconnect the RS-
485 wire tightly.
The RS-485 wire has
failed.
Replace the RS-485
wire.
