Troubleshooting
6-14
Problems with Standard Phones
Standard Phone Does Not Ring
Possible Cause 1:
Standard phone is not plugged into the Tip Ring ports, which
are the bottom two ports on the processor or 362EC module.
What to do:
Plug the standard phone into the bottom two ports of any module.
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If the phone rings, the problem is solved.
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If the phone still does not ring, go to Possible Cause 2.
Possible Cause 2:
Ringer is turned off.
What to do:
Turn on the ringer.
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If the phone rings, the problem is solved.
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If the phone still does not ring, go to Possible Cause 3.
Possible Cause 3:
Call Forwarding is turned on.
What to do:
Check to see if Call Forwarding is turned on.
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If Call Forwarding is turned on, turn it off.
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If Call Forwarding is not turned on, go to Possible Cause 4.
Possible Cause 4:
Line Ringing is programmed for No Ring or Delayed Ring.
What to do:
Check the Line Ringing setting for the extension.
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If Line Ringing is set for No Ring or Delayed Ring, change the setting if
appropriate.
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If Line Ringing is set for Immediate Ring and this phone is part of a
combination extension, see ‘‘Problems with Combination Extensions’’
on page 6-21.
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If Line Ringing is set for Immediate Ring and the phone is on an extension
by itself, go to Possible Cause 5.
Possible Cause 5:
Phone is faulty.
What to do:
Unplug the problem phone. Plug in a standard phone that you know
rings properly.
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If the replacement phone rings properly, the problem phone is defective.
Replace it.
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If the replacement phone does not ring properly, call the hotline.
Содержание PARTNER Endeavor 362
Страница 15: ...About This Guide x...
Страница 59: ...Programming 2 30...
Страница 75: ...Learning about Telephones 3 16...
Страница 365: ...Troubleshooting 6 34...
Страница 369: ...Specifications A 4...
Страница 391: ...Glossary GL 12...
Страница 401: ...Index IN 10...