7
Answering and Directing Calls
If you want to ...
Then
Answer a co-worker’s ringing telephone from your
console or pick up a call on hold at a co-worker’s
telephone.
Interrupt a co-worker’s call in an emergency or if
you’re instructed to interrupt.
Direct a call to an extension and have it wait there
If your system does not have voice mail, see
until your co-worker is ready to answer it.
Put a call on hold and page a co-worker to pick up
the call at another telephone.
Notify co-workers that they have messages.
Broadcast an announcement over the company’s
loudspeaker system.
Page co-workers over their speakerphones.
Transfer directly to a co-worker’s voice mail.
Signal a co-worker for meetings or visitors.
Announce a call on an extension’s speakerphone,
and transfer the call.
Feature Finder
QCC pp 03-09
4/14/97, 10:34 AM
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