©2021 Lowell Manufacturing Co. UPS9A Series (X-Rev 8/13/20)
Pg. 37
7.
Limited Warranty
Lowell Manufacturing Company warrants Lowell UPS equipment, when properly applied and operated within specified
conditions, against faulty materials or workmanship for a period of
three years for UPS9A Series products
from the
date of purchase. Lowell Manufacturing Company warrants
internal batteries for a period of three years
from the
date of purchase. For equipment sites within the United States and Canada, this warranty covers repair or replacement,
at the sole discretion of Lowell Manufacturing Company. The customer is responsible for the costs of shipping the
defective product to Lowell Manufacturing Company. Lowell Manufacturing Company will pay for ground shipment of the
repaired or replacement product. This warranty applies only to the original purchaser.
If equipment provided by Lowell Manufacturing Company is found to be
Dead-on-Arrival (DOA)
, Lowell Manufacturing
Company will be responsible for the costs of shipping product to and returning equipment from the customer in a timely
manner as agreed to with the customer, once the customer has requested and received a
Return Material Authorization
(RMA)
number. DOA equipment is defined as equipment that does not properly function according to user documentation
when initially received and connected in conjunction with proper procedures as shown in the user documentation or via
support provided by Lowell Manufacturing Company personnel or authorized agents.
This warranty shall be void if (a) the equipment is repaired or modified by anyone other than Lowell Manufacturing Company
or a Lowell Manufacturing Company approved third party; (b) the equipment is damaged by the customer, is improperly
used or stored, is subjected to an adverse operating environment, or is operated outside the limits of its electrical
specifications; or (c) the equipment has been used or stored in a manner contrary to the equipment’s operating manual,
intended use or other written instructions. Any technical advice furnished by Lowell Manufacturing Company or a Lowell
Manufacturing Company authorized representative before or after delivery with regard to the use or application of Lowell
Manufacturing Company equipment is furnished on the basis that it represents Lowell Manufacturing Company’s best
judgment under the situation and circumstances, but it is used at the recipient’s sole risk.
EXCEPT AS STATED ABOVE, Lowell Manufacturing Company DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS STATED ABOVE, IN NO EVENT WILL Lowell Manufacturing Company BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF Lowell Manufacturing
Company UPS9 Series EQUIPMENT, including but not limited to, any costs, lost profits or revenue, loss of equipment, loss
of use of equipment, loss of software, loss of data, cost of substitutes, or claims by third parties. Purchaser’s sole and
exclusive remedy for breach of any warranty, expressed or implied, concerning Lowell Manufacturing Company equipment,
and the only obligation of Lowell Manufacturing Company under this warranty, shall be the repair or replacement of
defective equipment, components, or parts; or, at Lowell Manufacturing Company’s sole discretion, refund of the purchase
price or substitution of an equivalent replacement product.
