29
3DM
®
-CX5-10
USER MANUAL
Problem
Possible cause and recommended solution
2.5 sensor or cables are damaged
Verify all connections, power, and settings. If available, try
installing an alternate cable or sensor one at a time to see if
the faulty device can be identified. If no conclusion can be
determined, or to send a device in for repair, contact LORD
Sensing Technical Support.
3. DATA ACQUISITION
sensor data is missing or
incorrect
3.1 sampling settings are incorrect
If unexpected measurements or sampling rates are displayed or
recorded, enter the Device Settings menu and verify the sampling
settings.
3.2 streaming has not started
If data streaming is occurring the sensor device status indicator will
also be flashing to indicate sampling. In MIP Monitor the device
status information field will indicate Streaming. If the sensor is not
streaming data, activate it in the software.
3.3 sensor data not recorded
Verify data recording has been activated. In MIP Monitor the
device status information field will indicate Recording Data. If the
sensor isn’t recording, activate in the software. Verify specific
measurements have been enabled for sampling and recording.
NOTE:
Data is recorded in time sequence. If measurements are
set to different sample rates, not all time intervals will include a
reading from each output that is being recorded.
3.4 sensor data recorded in binary format
When data recording is started the user can choose between CSV
and Binary output formats. If the data is recorded in Binary format
it will require a translation program that utilizes the LORD Sensing
MIP Data Communications Protocol (DCP) to make it readable.
3.5
sensor is damaged
With the sensor in a static neutral position data, look for baseline
offset or drift on the IMU sensor outputs. Sensor damage can
occur as a result of excessive g- force other conditions outside of
its operating specifications.