Look Solutions Cryo-Gate, Руководство по эксплуатации

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7. Warranty conditions
For the low fog machine Cryo-Gate Look‘ warranty is:
1. Free of charge, subject to the following conditions (No. 2 - 6) we will repair any defect or fault
in the unit if it is caused by a proven factory fault and has been advised immediately after
identification and within 12 months of delivery to the end user. Insignificant deviations of the
regular production quality does not guarantee replacement rights, nor do faults or defects
caused by water, wrong fog fluid, by generally abnormal environment conditions or Force
Majeure.
2. Warranty Service will be done in the following way: Faulty parts will be repaired or replaced
(our choice) with correct parts. Faulty units have to be returned to us or our service centres
or to be sent to us or our service centres at customer‘s expense. The invoice and/or receipt
showing the purchase date and the serial number has to come with the faulty unit, otherwise
the repair will not be covered under warranty. Replaced parts become our property.
3. The customer loses all rights for warranty services if any repairs or adjustments are done to the
units by unauthorized persons and/or if spare parts are used which are not approved by us.
The right of warranty service is also lost if liquids/fluids other than the original Look fog fluids
have been used or if units are sent to us with full fluid bottles. Also non compliance with the
instructions in this manual or mistakes by incorrect handling/treating of the machine will lead
to a loss of warranty and also any faults and damages caused by undue force.
4. Any freight costs arrising in connection with the warranty services have to be born by the
customer.
5. Warranty services do not cause an extension of the warranty time or the start of a new warranty
time. The warranty for replaced parts ends with the guarantee time of the whole unit.
6. We may, at our opinion, replace the machine rather than repair it.
7. Further claims, especially for damages, losses etc. outside the unit are excluded.
Other guarantee regulations may be valid outside the USA. Please check with your dealer!
If you should send the unit for service, do not forget to remove any liquid from the fluid
bottle.
For warranty service in North America contact:
Look Solutions USA Ltd.
1-800-426-4189
usa@looksolutions.com