62
GB
M
ain
tenanc
e,
H
in
ts
and
T
ips
, Specifica
tion
.Hints.and.Tips
The following table contains various hints and tips to get the best performance from your TV. If you require additional assistance
please call our UK Call Centre on
0844.561.1234
. Our UK Customer Contact Centre is open Monday-Saturday 8am-8pm or Sunday
8am-6pm.
The.TV.does.not.operate.properly.
The.TV.does.not.respond.when.
pressing.any.buttons
• The TV may freeze up during use. Disconnect the mains cable from the mains socket
for a few minutes. Reconnect the mains cable and try to operate it again as usual.
TV.cannot.be.switched.on
• Check that the TV is connected to the mains supply and the
POWER.ON/OFF
switch
at the rear of the TV next to the mains cable is switched on.
• Make sure all connected AV devices are switched off before switching on your TV.
The.remote.control.does.not.work
• Check to see if there are any objects between the TV and the remote control
causing an obstruction. Ensure that you are pointing the remote control directly at
the TV.
• Ensure that the batteries are installed with the correct polarity (+ to +, - to -).
• Install new batteries.
Power.is.suddenly.turned.off
• Check the power of the TV. The mains supply maybe interrupted.
• Check if the sleep timer is set.
• Check whether the Auto Standby is activated.
The.video.function.does.not.work.
No.Picture.&.No.Sound
• Check whether the TV is switched on.
• Try another channel. The problem may be caused by the broadcaster.
Picture.appears.slowly.after.
switching.on
• This is normal, the image is muted during the TV startup process. Please contact
your service centre, if the picture has not appeared after five minutes.
No.or.poor.colour.or.poor.picture
• Adjust the settings in the
PICTURE
menu.
• Try another channel. The problem may be caused by the broadcaster.
• Check if the video cables are connected properly.
Horizontal./.Vertical.bar.or.picture.
shaking
• Check for local interference such as an electrical appliance or power tool.
Poor.reception.on.some.channels
• Station or cable channel may be experiencing problems, tune to another station.
• Station signal is weak, reposition the aerial for better reception.
• Check for sources of possible interference.
Lines.or.streaks.in.pictures
• Check aerial (Change the position of the aerial.)
No.pictures.when.connecting.HDMI
• Check if the input source is
HDMI1./.HDMI2
/
HDMI3
.
Picture.appears.in.wrong.ratio
• Adjust the
Aspect.Ratio
settings in the
OPTION
menu or press the
ASPECT
button
on the remote control.
The.audio.function.does.not.work.
Picture.OK.but.no.sound
• Press the
VOL
+ / - buttons.
• Sound muted? Press the
.MUTE
button.
• Try another channel. The problem may be caused by the broadcaster.
No.output.from.one.of.the.speakers
• Adjust the
Balance
settings in the
SOUND
menu.
Unusual.sound.from.Inside.the.TV
• A change in ambient humidity or temperature may result in an unusual noise when
the TV is switched on or off and does not indicate a fault with the TV.
No.sound.when.connecting.HDMI
• Check if the input source is
HDMI1./.HDMI2
/
HDMI3
.
Audio.noise
• Keep the RF coaxial cable away from the other connected cables.
Password
Lost.password
• Select the
Set.Password
setting in the
LOCK
menu, then enter the following master
password “
8899
”. The master password clears your previous password and allows
you to enter a new password.
Hints.and.Tips
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