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7.0 Troubleshooting
Disconnect power to the controller before opening the front panel! Troubleshooting and repair of a malfunctioning
controller should only be attempted by qualified personnel using caution to insure safety and to limit unnecessary
further damage. Contact your local LMI distributor or the factory for assistance.
PROBLEM
POSSIBLE CAUSE
SOLUTION
No Power Light
Blown main fuse
Test with multimeter / replace if required
No power supplied
Check power source
Loose/incorrect wiring
Verify wiring connections
No Display
Blown main fuse
Test with multimeter / replace if required
Blown secondary fuse
Test with multimeter / replace if required
Faulty pcboard
Consult factory
No Pump Power
Alarm State/No Flow Exists
Check flow switch : ‘Alarm Light On’ below
Incorrect wiring to pump
Check wiring by using Manual Relay Output Test program
Pump has failed
Plug pump directly into live outlet
Incorrect pump settings
Check programmed settings and modes
No Valve Power
Flow switch off
Check flow switch and wiring
Incorrect wiring to valve
Check wiring by using Relay Test program
Valve has failed
Test per manufacturers instructions
Incorrect Blowdown setpoint
Verify setpoint and rising/falling trip selection
Low Conductivity
Bypass valve open
Verify valve alignment
Airbound probe
Change probe location
Solenoid valve stuck open
Repair or replace
Sensor disconnected
Check and verify sensor
Faulty cable or connector
Replace as required
High Conductivity
Probe is fouled or dirty
Clean as required - recalibrate
Solenoid valve stuck shut
Repair or replace
Bad bleed relay
Consult factory
Erratic Conductivity
Unit out of calibration
Recalibrate
Unit will not calibrate
Out of range limits - Use Conductivity Test switch
Stagnant sample
Check system for proper flow
Conductivity is stuck on one value
Verify test switch is in Run mode not Test mode
Faulty pc board
Consult factory
Alarm Light On
Alarm Condition Exists
Verify high conductivity set point
Verify low conductivity set point
Low chemical tank level (when wired)
No Flow Light On
No Flow circuit energized
Check wiring from flow switch to terminals
Verify flow switch is moving freely
Verify flow is present in manifold line
(866) 433-6682 • (281) 359-8538 • [email protected] • www.novatech-usa.com