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0800 422 274
NZ
Problem
Possible cause
The freezer does not work.
• It is not plugged in.
• The circuit breaker tripped or a blown fuse.
• The thermostat knob is set to the minimum
position.
The compressor turns on and off
frequently. Does that indicate that
there is a problem?
• The room temperature is hotter than normal.
• A large amount of food has been added to the
freezer.
• The lid is being opened too often.
• The lid is not closed completely.
• The temperature control is not set correctly.
• The lid gasket does not seal properly.
• The freezer does not have the correct
ventilation clearances.
• The freezer has recently been disconnected
for a period of time. At least 2 hours are
required for the freezer to cool down with the
thermostat set to the MAX position.
The temperature inside the
freezer is too warm.
• The temperature control is set too warm.
Turn the control to a cooler setting and allow
several hours for the temperature to stabilise.
• The lid is kept open too long or is opened too
frequently. Warm air enters the freezer every
time the lid is opened. Open the lid less often.
• The lid is not closed completely.
• The lid gasket does not seal properly.
• A large amount of warm or hot food might
have been stored recently. Wait until the
freezer has had a chance to reach its selected
temperature.
• The freezer has recently been disconnected
for a period of time. At least 2 hours are
required for the freezer to cool down with the
thermostat set to the MAX position.
FAQs and Troubleshooting Guide
If you experience a problem with your chest freezer, check in the following table for
solutions to help you solve the problem. If after these checks you still have a problem
with your freezer, contact our after sales support line for advice.
CAUTION: Before troubleshooting, disconnect the power supply. Any troubleshooting
that is not mentioned in this manual may only be carried out by a qualified electrician
or similarly qualified person.
