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Ready to go out of the box.

As part of the setup and pre-programming we 
have activated and installed your nano-sized SIM 
card. Your device is ready to go!  

Changing or replacing a SIM card

The screws and SIM card should only be removed 
by LiveLife Alarms or under instructions from us. 
Please be aware that if you choose to remove the 
screws and screw plugs we cannot cover it under 
warranty for water ingress. 

Changing to a SIM on different network

Your device is not locked to any network provider. 

LiveLife Alarms will charge a new setup fee if you 
ask us to change SIM cards and complete the pro-
gramming required for the device to operate on a 
new network provider.

©2019. LiveLife Alarms. All rights reserved.

Your pendant is relying on the 

best available

 

mobile  network to perform all of its emergency 
text and call functions. We have normally con-
ducted a coverage check on the user address sup-

plied at the time of setup. 

Other mobile networks

The Mobile alarm operates on the best available 
network out of:

Telus 

/

 Rogers 

/

 Bell 

Tbaytel 

/

 SaskTel 

/

 BellMTS

As standard the LiveLife Mobile 4GX Mobile alarm 
is supplied with a nano Telstra SIM card that uses 
4GX, 4G and 3G rollback.

Internet and WIFI

Your Mobile alarm does not require an internet 
connection to perform any function. It may use 
wifi to find its location, but it is not dependent on 
wifi. It uses Bluetooth and also GPS for its loca-
tion. The wearer can also describe their location 
during voice calls.

Mobile network setup & SIM card

Mobile network

Network 

Frequency bands

14

SIM card installation

Содержание 4GX

Страница 1: ...www livelifealarms ca ...

Страница 2: ...hat describes how to test run your alarm Performing a test You should perform a test of the Mobile alarm and become familiar with it before relying on it A pre delivery test has been performed by us using our test numbers only Firstly refer to your packing slip for the emergen cy contact numbers that have been programmed into your device and check them Contact those people to let them know you are...

Страница 3: ...ce 911 last in the call sequence as a fallback in case the other con tacts do not answer Outgoing call to contact 1 Side talk button feature Speed Dial The device has a Side talk button Also known as a Speed Dial When pressed till it vibrates it makes an outgoing call to a single emergency contact contact 1 by default You will then be able to have a hands free conversation with that nomi nated con...

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Страница 6: ...on of the wearer on Google Maps 1 3 Help call sequence begins The device will then begin to call your emergency contacts in your chosen order ringing for 10 seconds per contact before trying the next contact thereby avoiding voicemail You will hear each outgoing ring tone Between each call your alarm will announce that it is about to call the next contact and that you can cancel the call sequence ...

Страница 7: ...device send a simple text command to the device from a mobile phone The device will send a text reply with its location on Google Maps If GPS is unavailable it will send its wifi or Bluetooth location See more information in this manual about the GPS functions on page 12 TIP loc Send Outgoing call to contact 1 Side talk button feature speed dial The device has a Side talk button When pressed till ...

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Страница 10: ...r temporary address it will use the programmed home address we programmed during the setting up of your device Moving home If you are making a longer or more permanent move then the home address programmed into your Station can be updated by calling our Cus tomer Support team on 1 877 801 7172 Option to turn off Bluetooth temporarily There is the option of turning off the Station s Bluetooth tempo...

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Страница 15: ...veLife Alarms All rights reserved Your pendant is relying on the best available mobile network to perform all of its emergency text and call functions We have normally con ducted a coverage check on the user address sup plied at the time of setup Other mobile networks The Mobile alarm operates on the best available network out of Telus Rogers Bell Tbaytel SaskTel BellMTS As standard the LiveLife M...

Страница 16: ...You can only change one number with each text command To remove an emergency contact Send a text command REMOVEX where X con tact person 1 to 6 An example The device will reply with Contact number 6 removed To change the calling order To change the order of a contact or contacts just send a text command for each one as if you are setting them up for the first time Programming in a new contact numb...

Страница 17: ...ges for daylight savings or standard time e g In Ontario you should consider changing the time zone for your alarm so that it is accurate in an emergency Example 1 To edit the time zone in Toronto from UTC 4 to UTC 5 if daylight savings starts Send TZ 5 Send TZ 2 30 Send TZ 4 Time zones being used in Canada that could require changing should you move to another time zone PST MST Mountain Standard ...

Страница 18: ...ng the most common support issues For most users this is the quickest way to solve a problem Go to www livelifealarms ca videos Contact our technical support To speak with a customer support consultant please call 1 877 801 7172 Our customer support opening hours are on our website Go to www livelifealarms ca contact us 17 2019 LiveLife Alarms All rights reserved Showerproof Specifications Operati...

Страница 19: ... 2019 LiveLife Alarms All rights reserved Notes 18 ...

Страница 20: ...l or Any medical and health information on it s website and within this manual is complete true accurate up to date or non misleading Liability You must not rely on the information within this manual as an alternative to medical advice from your doctor or other health services provider If you have any specific questions about any emergency plan medical or health matters you should consult your doc...

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