Ready to go out of the box.
As part of the setup and pre-programming we
have activated and installed your nano-sized SIM
card. Your device is ready to go!
Changing or replacing a SIM card
The screws and SIM card should only be removed
by LiveLife Alarms or under instructions from us.
Please be aware that if you choose to remove the
screws and screw plugs we cannot cover it under
warranty for water ingress.
Changing to a SIM on different network
Your device is not locked to any network provider.
LiveLife Alarms will charge a new setup fee if you
ask us to change SIM cards and complete the pro-
gramming required for the device to operate on a
new network provider.
©2019. LiveLife Alarms. All rights reserved.
Your pendant is relying on the
best available
mobile network to perform all of its emergency
text and call functions. We have normally con-
ducted a coverage check on the user address sup-
plied at the time of setup.
Other mobile networks
The Mobile alarm operates on the best available
network out of:
Telus
/
Rogers
/
Bell
/
Tbaytel
/
SaskTel
/
BellMTS
As standard the LiveLife Mobile 4GX Mobile alarm
is supplied with a nano Telstra SIM card that uses
4GX, 4G and 3G rollback.
Internet and WIFI
Your Mobile alarm does not require an internet
connection to perform any function. It may use
wifi to find its location, but it is not dependent on
wifi. It uses Bluetooth and also GPS for its loca-
tion. The wearer can also describe their location
during voice calls.
Mobile network setup & SIM card
Mobile network
Network
Frequency bands
14
SIM card installation
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