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Overview & introduction

1 x 4GX Mobile alarm, lanyard & belt clip

1 x Charger 

or

 Home Charging Station

1 x 120 Volt power adaptor

1 x Magnetic USB power cable 

1 x Nano Sim card installed & activated

Setup and pre-programming

Quick start guide and User manual

1 year of unlimited emergency calls & texts

The LiveLife 4Gx Mobile Alarm with GPS is a 
clever medical and personal alert system.

 

Your alarm pendant relies on a connection to the 
4GX, 4G and 3G (rollback) Mobile network to 
operate. It uses a Nano SIM card that connects to 
the best available mobile network in Canada . It 
also uses GPS, wifi and Bluetooth 5 to perform its 
location functions.

Your device uses text and voice across the net-
work to send out the text help messages and 
perform the calls to your emergency contacts.

Being a mobile device, like a mobile phone it 
needs to be recharged occassionally using the 
included charging station.

It is important that the wearer of the device 
retains a copy any ‘Quick Start Guide’ and this 
User Manual as it is likely they will be needed as a 
reference in the future. 

Video instructions that answer common questions 
are available at 

www.livelifealarms.ca/videos - 

including a short video that describes how to test 
run your alarm.

Performing a test

You should perform a test

 of the Mobile alarm 

and become familiar with it before relying on it. A 
pre-delivery test has been performed by us using 
our test numbers only.

Firstly refer to your packing slip for the emergen-
cy contact numbers that have been programmed 
into your device and check them.

Contact those people to let them know you are 
doing a test run at a designated time. Don’t be 
afraid to test ‘911’ if you have it programmed in as 
an emergency contact number.

A video that demonstrates how to do a family test 
run of your mobile alarm can be viewed at:

www.livelifealarms.ca/videos

 

Testing your device regularly

You should test the device periodically by having 
one of the emergency contacts call the mobile 
number of it. 

Updated versions of the User Manual are available for down-
load on our website: 

www.livelifealarms.ca

Normally your Mobile alarm will have been 
programmed by us before you receive it. This 
means it is ready to use straight out of the 
box. Even though we have set it up for you it 
is important to read all manuals and other 
accompanying information. 

You should also have an advance emergency 
plan organised with your family and friends 

before you rely on this device.

 

* Please read the legal disclaimer on our website.

 

BEFORE YOU START

1

©2019. LiveLife Alarms. All rights reserved.

Included in package

Содержание 4GX

Страница 1: ...www livelifealarms ca ...

Страница 2: ...hat describes how to test run your alarm Performing a test You should perform a test of the Mobile alarm and become familiar with it before relying on it A pre delivery test has been performed by us using our test numbers only Firstly refer to your packing slip for the emergen cy contact numbers that have been programmed into your device and check them Contact those people to let them know you are...

Страница 3: ...ce 911 last in the call sequence as a fallback in case the other con tacts do not answer Outgoing call to contact 1 Side talk button feature Speed Dial The device has a Side talk button Also known as a Speed Dial When pressed till it vibrates it makes an outgoing call to a single emergency contact contact 1 by default You will then be able to have a hands free conversation with that nomi nated con...

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Страница 6: ...on of the wearer on Google Maps 1 3 Help call sequence begins The device will then begin to call your emergency contacts in your chosen order ringing for 10 seconds per contact before trying the next contact thereby avoiding voicemail You will hear each outgoing ring tone Between each call your alarm will announce that it is about to call the next contact and that you can cancel the call sequence ...

Страница 7: ...device send a simple text command to the device from a mobile phone The device will send a text reply with its location on Google Maps If GPS is unavailable it will send its wifi or Bluetooth location See more information in this manual about the GPS functions on page 12 TIP loc Send Outgoing call to contact 1 Side talk button feature speed dial The device has a Side talk button When pressed till ...

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Страница 10: ...r temporary address it will use the programmed home address we programmed during the setting up of your device Moving home If you are making a longer or more permanent move then the home address programmed into your Station can be updated by calling our Cus tomer Support team on 1 877 801 7172 Option to turn off Bluetooth temporarily There is the option of turning off the Station s Bluetooth tempo...

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Страница 15: ...veLife Alarms All rights reserved Your pendant is relying on the best available mobile network to perform all of its emergency text and call functions We have normally con ducted a coverage check on the user address sup plied at the time of setup Other mobile networks The Mobile alarm operates on the best available network out of Telus Rogers Bell Tbaytel SaskTel BellMTS As standard the LiveLife M...

Страница 16: ...You can only change one number with each text command To remove an emergency contact Send a text command REMOVEX where X con tact person 1 to 6 An example The device will reply with Contact number 6 removed To change the calling order To change the order of a contact or contacts just send a text command for each one as if you are setting them up for the first time Programming in a new contact numb...

Страница 17: ...ges for daylight savings or standard time e g In Ontario you should consider changing the time zone for your alarm so that it is accurate in an emergency Example 1 To edit the time zone in Toronto from UTC 4 to UTC 5 if daylight savings starts Send TZ 5 Send TZ 2 30 Send TZ 4 Time zones being used in Canada that could require changing should you move to another time zone PST MST Mountain Standard ...

Страница 18: ...ng the most common support issues For most users this is the quickest way to solve a problem Go to www livelifealarms ca videos Contact our technical support To speak with a customer support consultant please call 1 877 801 7172 Our customer support opening hours are on our website Go to www livelifealarms ca contact us 17 2019 LiveLife Alarms All rights reserved Showerproof Specifications Operati...

Страница 19: ... 2019 LiveLife Alarms All rights reserved Notes 18 ...

Страница 20: ...l or Any medical and health information on it s website and within this manual is complete true accurate up to date or non misleading Liability You must not rely on the information within this manual as an alternative to medical advice from your doctor or other health services provider If you have any specific questions about any emergency plan medical or health matters you should consult your doc...

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