![background image](http://html.mh-extra.com/html/linksys/befsr41-etherfast-cable-dsl-router/befsr41-etherfast-cable-dsl-router_user-manual_1924542048.webp)
42
Appendix A: Troubleshooting
Common Problems and Solutions
EtherFast Cable/DSL Router with 4-Port Switch
3. Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using,
and select the
Properties
option.
4. In the
This connection uses the following items
box, highlight
Internet Protocol (TCP/IP)
, and click
the
Properties
button. Make sure that
Obtain an IP address automatically
and
Obtain DNS server
address automatically
are selected.
B. Open a command prompt.
•
For Windows 98 and Millennium, click
Start
and
Run
. In the
Open
field, type
command
. Press the
Enter
key or click the
OK
button.
•
For Windows 2000 and XP, click
Start
and
Run
. In the
Open
field, type
cmd
. Press the
Enter
key or
click the
OK
button.
C. In the command prompt, type
ping 192.168.1.1
and press the
Enter
key.
•
If you get a reply, the computer is communicating with the Router.
•
If you do NOT get a reply, check the cable, and make sure
Obtain an IP address automatically
is
selected in the TCP/IP settings for your Ethernet adapter.
D. In the command prompt, type
ping
followed by your Internet IP address and press the
Enter
key. The
Internet IP Address can be found in the web interface of the Router. For example, if your Internet IP
address is 1.2.3.4, you would enter
ping 1.2.3.4
and press the
Enter
key.
•
If you get a reply, the computer is connected to the Router.
•
If you do NOT get a reply, try the ping command from a different computer to verify that your original
computer is not the cause of the problem.
E. In the command prompt, type
ping www.linksys.com
and press the
Enter
key.
•
If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the
ping command from a different computer to verify that your original computer is not the cause of the
problem.
•
If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a
different computer to verify that your original computer is not the cause of the problem.
4. I am not getting an IP address on the Internet with my Internet connection.
A. Refer to “Problem #3, I want to test my Internet connection” to verify that you have connectivity.
B. If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix C:
Finding the MAC Address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address
of your Ethernet adapter onto the Router, see the MAC Address Clone section of “Chapter 5: Configuring
the Router” for details.
C. Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection
type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Basic
Setup section of “Chapter 5: Configuring the Router” for details on Internet Connection Type settings.
Содержание BEFSR41 - EtherFast Cable/DSL Router
Страница 73: ...67 Appendix H Regulatory Information and Safety EtherFast Cable DSL Router with 4 Port Switch ...
Страница 74: ...68 Appendix H Regulatory Information and Safety EtherFast Cable DSL Router with 4 Port Switch ...
Страница 75: ...69 Appendix H Regulatory Information and Safety EtherFast Cable DSL Router with 4 Port Switch ...