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D9U003VB3-0101_04
Problem
Symptom
Action (Equipment)
Action (Patient) 4
Cannot select MAX inflate
mode
MAX mode has already been
used for its maximum length
of time and mattress must run
in APT or CLP modes for at
least 30 minutes before MAX
mode can be used again.
If fault persists & there is
sufficient air in the mattress
put mattress into Trans-
port mode before calling
manufacturer´s service
department.
If there is very little air in the
mattress then transfer pa-
tient onto another mattress
before calling manufactu-
rer´s service department.
Mattress will not run with
Accumulator back-up pack
connected.
No accumulator indicators
on
Check Accumulator power
switch on side of SCU is in on
position (
I
).
Check Accumulator back-up
pack is correctly fitted. (see
10.2 Accumulator Back-up
Pack on page 40)
Accumulator may not have
sufficient charge to run the
SCU and will need to be
connected to an SCU with the
mains power connected and
turned on for at least 1 hour
before use. Find a charged
accumulator.
Fowler Boost Indicator
does not come on
Check Backrest is raised to
an angle of at least 30 degre-
es (Virtuoso Overlay, Virtu-
oso Mattress Replacement
(Air + Foam Base), Virtuoso
Mattress Replacement (Air
+ Static Air Base), Virtuoso
Mattress Replacement (Air
+ Alternating Air Base)) or at
least 11 degrees (Virtuoso
With Head & Heel Zoner (Air
+ Alternating Air Base) and
Virtuoso Pro).
If fault persists a patient can
stay on the mattress. Use
manual controls to increase
pressure level by 1 when
Backrest is raised to 30 ⁰ or
higher.
Check Fowler Boost Cable
is connected properly to the
SCU. (see 9.4.1 Fowler Boost
Connection on page 35)
Fowler Boost Indicator sta-
ys on with Backrest down
Check Fowler Boost Cable
is connected properly to the
SCU & visually check the
cable for damage.
If fault persists disconnect
Fowler Boost Cable and
call manufacturer´s service
department.
If fault persists a patient
can stay on the mattress.
Use manual controls to
decrease pressure level as
required for patient comfort
and support.
If seating system is connec-
ted instead of mattress no ac-
tion required because this is a
valid indication for connected
seating system.
Cushion connected and
not working
Yellow Seat Cushion Indi-
cator is not on
Check air connector is
properly in place. (see 9.3
Connecting Mattress and
SCU on page 34)
