13
If Something is not Working
Refer to the following table for information regarding possible problems and solutions if the
Garage Door Controller is not operating as expected.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The Controller does not fl ash or
beep when activated.
No power to the
Controller
1. Make sure the power supply
is plugged in securely to a live
outlet.
2. Make sure the power cord
is plugged in securely to the
Controller
The Controller fl ashes and beeps
when activated but the door does
not move.
Obstruction blocking
the door or incorrect
wiring.
1. Make sure that there are no
obstacles preventing the door
from moving.
2. Make sure that the GD00Z-2
connection wires are
connected to the proper
terminals on the garage door
opener. Trace the wires from
the garage door opener’s
pushbutton wall console to the
door opener. This is where the
GD00Z-2 connection wires
should be connected to.
Garage door opens or closes, but
the status does not change on the
touch screen or mobile app.
The Tilt Sensor signal
is not being received
by the Controller
1. Make sure the Tilt Sensor
is mounted correctly on the
garage door, with the arrow
pointing up.
2. Make sure the battery pull tab
has been removed from the Tilt
Sensor.
3. Replace the battery in the Tilt
Sensor.
Troubleshooting
Содержание ADT Pulse GD00Z-2
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