Troubleshooting
Problem:
The dimmer will not operate the light and the LEDs on the
dimmer do not light up.
Solution:
First, check that there is power to the dimmer. Make sure that the
connected lamps are functioning correctly; the dimmer switch will not run
unless it has a functioning lamp(s) to complete the circuit. Ensure that the
maximum LED/incandescent loading has not been exceeded (if so this may
have damaged the dimmer). Check that the wiring is correct; it is important
that the live and switch live wires are attached to the correct terminals - a
common mistake is to reverse these connections. If these measures fail,
contact technical support via www.lightwaverf.house.
Problem:
The switch is powered (amber or blue LEDs on), but it will not
link to a LightwaveRF handset or controller.
Solution:
Check the controller battery strength: if the battery strength is
low, it will not produce enough power to drive the RF radio signal. Tap any
‘on’ button on the controller to transmit a signal. A strong battery signal is
indicated by the LED light on the controller remaining lit for 1-2 seconds after
releasing the button. A low battery is indicated if the LED light turns off
immediately. If this happens, please replace the battery.
