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MX32x32DVI-Pro
User’s Manual
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5.6 ERROR Messages
During remote operation there may happen some trouble with the communication.
This case the Matrix Controller software displays error messages on the screen.
Error messages are listed below:
Unable to open Socket to the Server!!!
Trigger:
More than one user tries to access the router via LAN.
Explanation:
Only one user can connect to the router at once.
COM port error!!!
Trigger:
The Matrix Controller software was unable to open the selected serial
communication port on the PC.
Solution:
Close any other application that uses the selected port, or try to use
an other serial port. Do not forget to connect the serial lead to the right connector.
Unable to communicate with the MATRIX
Trigger:
No router was found on the specified port, or a command-response
timeout has occurred.
Explanation:
The Matrix Controller has tried to access a router on the specified
comm port but no response was received within 2 secs.
Solution:
Select the right serial port where the router is connected to, or try to
do the last action again.
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