LifeSize Icon Video System Installation Guide
9
Camera Issues
Video from the camera appears on the main screen. If no video from the camera appears, follow these
steps:
1.
Ensure that the camera is properly connected to the LifeSize codec, as described in
Installing Your
System
.
2.
Verify that the blue LED on the front of the camera is lit and not blinking.
3.
From the main screen, select
>
to access system information. Ensure that the status of the
camera is
Connected
.
Improving a Dim Image
Access your video system from a browser to adjust the
HD Camera Brightness
preference in
Diagnostics > Camera
. You can also add a light source to improve the subject’s illumination. Read more
at
Room Configuration
.
System Health
The health icon
appears on the main screen when a system issue arises that requires your attention.
The shading behind the icon reflects the severity of the issue. Select
>
for more information about
the issue.
System issues can include the following:
•
The system does not have an active microphone. Check the device’s connections.
•
The network is disconnected.
•
Registration with the H.323 gatekeeper or the SIP registrar failed.
•
The system is overheating.
-
The yellow indicator
warns you when the system temperature is above normal operating
temperature. The codec adjusts fan speed automatically to cool itself.
-
The red indicator
warns that the system is overheated and approaching the maximum allowed
operating temperature, at which point it will automatically restart.
WARNING
Temperatures that require the codec to restart can permanently damage
codec components. Make sure the room that houses the codec features a
controlled temperature and is well ventilated.
