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LifeSize Icon 600, Руководство по установке

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 LifeSize Icon Video System Installation Guide

7

Troubleshooting Installation Issues

Installation issues that you might encounter with your LifeSize video system typically involve network 
bandwidth or connectivity, improperly configured IP addresses, or improperly connected cables. For more 
information about troubleshooting issues that you might encounter with LifeSize video systems, refer to the 

LifeSize Icon 600 Video System Guide

.

Loose Cables

Improperly connected or loose cables are common causes of problems with hardware units. When 
investigating a system problem, inspect the external controls and cable connections. Ensure that 
connections are correct and secure and that nothing is obstructing the cables.

Blank or Distorted Display

If your screen image is distorted and unusable, or if the display is blank, select a lower resolution or frame 
rate for your HD display. To configure the display resolution, access your video system from a browser and 
navigate to 

Preferences > Video > HD Display Resolution

.

No Power

Follow these steps to troubleshoot a power problem:

1.

Disconnect the PSU from the LifeSize codec and the AC source.

2.

Plug a working appliance into the AC source to determine whether the source is functioning.

3.

If the AC source works, plug the PSU into the AC source, but do not connect the PSU to the LifeSize 
codec.

4.

Disconnect the PSU from the AC source; connect the PSU to the LifeSize codec; and reconnect the 
PSU to the AC source. If the LifeSize codec fails to boot, the codec might be the source of the 
problem.

Содержание Icon 600

Страница 1: ...LifeSize Icon 600 Installation Guide January 2013 ...

Страница 2: ... either configure a DNS server or use a DHCP server that automatically sets a DNS server Room Configuration The size shape layout and occupancy of the room dictate where you place your video conferencing components For example in a conference room place a LifeSize Digital MicPod at the center of the group of participants You can lock the LifeSize codec with a secure loop to prevent physical remova...

Страница 3: ...ence card QRC Installing Your System Before you install your system read the LifeSize Safety and Regulatory Notices for important safety information WARNING Exercise care when connecting cables to the codec Face the back of the codec or ensure that all connectors are visible when connecting a cable to the codec To install your LifeSize system remove all components from the product packaging and pl...

Страница 4: ...Do not attempt to pick up the camera by the glare visor as it might pull loose and subject the camera to damage 3 Insert the appropriate end of the display cable HDMI or DVI I to HDMI into the port on the back of your display and the opposite end into the port on the back of the codec Insert the display power cord into a power outlet To connect a second display insert the video display cable into ...

Страница 5: ...s is assigned to your system configure the IP address using a directly connected Ethernet cable between your computer and the system Read more at Using a Directly Connected Ethernet Cable WARNING To avoid damaging the system do not disturb or disconnect any of the connected devices while the system is starting 7 Configure the system from a web browser enter the video system s IP address and log in...

Страница 6: ...l line level audio input The following audio input devices are supported Headphone microphones Mic Level microphones Line Level microphones To set the appropriate analog gain for your input device access your video system from a browser and navigate to Preferences Audio Analog Mic Gain Audio Out Line Out For use with external line level output speakers that are not built into the HD display or wit...

Страница 7: ...secure and that nothing is obstructing the cables Blank or Distorted Display If your screen image is distorted and unusable or if the display is blank select a lower resolution or frame rate for your HD display To configure the display resolution access your video system from a browser and navigate to Preferences Video HD Display Resolution No Power Follow these steps to troubleshoot a power probl...

Страница 8: ...wser enter 169 254 1 1 and log in with administrator credentials The default username and password are admin Refer to the LifeSize Icon 600 Video System Guide and the browser based online help to complete the initial configuration Condition Resolution The unit is configured to obtain an address using DHCP but no DHCP server is available NOTE The DHCP client self assigns an address in the 169 254 c...

Страница 9: ...ears on the main screen when a system issue arises that requires your attention The shading behind the icon reflects the severity of the issue Select for more information about the issue System issues can include the following The system does not have an active microphone Check the device s connections The network is disconnected Registration with the H 323 gatekeeper or the SIP registrar failed T...

Страница 10: ...al location for your displays Does the room include a projector Will everyone be visible to the camera and have a clear view of the display Consider potential cabling issues for audio video and network Do you need lengths beyond the cables that were shipped with your LifeSize components How do you intend to conceal the cables Can they be run around furniture through walls or under carpet Does the ...

Страница 11: ... and other audio output devices at least 4 feet away from audio input devices Audio Coverage LifeSize Digital MicPod has an optimal coverage radius of 12 feet making it ideal for a room in which all participants are located within 12 feet of the device such as a 24 x 24 foot room For a room that is longer than it is wide a dual LifeSize Digital MicPod configuration can cover a 20 x 40 foot room Re...

Страница 12: ...rs and components that house fans or motors at least four feet away from the audio input device NOTE LifeSize Digital MicPod detects noise in all directions equally Place the audio input device at least two feet away from the closest participant Avoid movement within two feet of the audio input device Do not place the audio input device directly underneath or beside acoustically reflective surface...

Страница 13: ... display In most cases the position immediately below the display is preferable Place the camera far enough from the participants so that everyone is captured within the camera s field of view 70 degrees for LifeSize cameras Video Display The video display that you choose for a conference room depends on many factors One important criterion though involves making certain that the display s input m...

Страница 14: ... plenum Acoustic Echoes Acoustic echoes are caused when a microphone detects sound from a speaker and sends it back to the far end LifeSize audio software attempts to attenuate echoes by using Acoustic Echo Cancellation Perform the following steps to further reduce acoustic echoing 1 Identify the source of an echo Identify conference participants who are not hearing the echo Typically the party th...

Страница 15: ...the document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission from LifeSize Communications Trademark Acknowledgments LifeSize the LifeSize logo and other LifeSize marks are registered trademarks or trademarks of Logitech All other trademarks are the property of their respective owners Patent Notice For pate...

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