12 | EN
Copyright © Liberty Pumps, Inc. 2021 All rights reserved.
3473000C
Warranty
Liberty Pumps Wholesale Products Limited Warranty
Liberty Pumps, Inc. warrants that Liberty Pumps wholesale products are free from all factory defects in material and workmanship for a
period of three (3) years from the date of purchase (excluding* batteries and “Commercial Series” models). The date of purchase shall be
determined by a dated sales receipt noting the model and serial number of the pump. The dated sales receipt must accompany the
returned pump if the date of return is more than three years from the date of manufacture noted on the pump nameplate.
The manufacturer's sole obligation under this Warranty shall be limited to the repair or replacement of any parts found by the
manufacturer to be defective, provided the part or assembly is returned freight prepaid to the manufacturer or its authorized service
center, and provided that none of the following warranty-voiding characteristics are evident:
The manufacturer shall not be liable under this Warranty if the product has not been properly installed, operated, or maintained per
manufacturer instructions; if it has been disassembled, modified, abused, or tampered with; if the electrical cord has been cut, damaged,
or spliced; if the pump discharge has been reduced in size; if the pump has been used in water temperatures above the advertised rating;
if the pump has been used in water containing sand, lime, cement, gravel, or other abrasives; if the product has been used to pump
chemicals, grease, or hydrocarbons; if a non-submersible motor has been subjected to moisture; or if the label bearing the model and
serial number has been removed.
Liberty Pumps, Inc. shall not be liable for any loss, damage, or expenses resulting from installation or use of its products, or for indirect,
incidental, and consequential damages, including costs of removal, reinstallation or transportation.
There is no other express warranty. All implied warranties, including those of merchantability and fitness for a particular purpose, are
limited to three years from the date of purchase. This Warranty contains the exclusive remedy of the purchaser, and, where
permitted, liability for consequential or incidental damages under any and all warranties are excluded.
*Liberty Pumps, Inc. warrants StormCell batteries for 1 year from date of purchase, and warrants that pumps of its Commercial Series are
free from all factory defects in material and workmanship for a period of 18 months from the date of installation or 24 months from the
date of manufacture, whichever occurs first, and provided that such products are used in compliance with their intended applications as
set forth in the technical specifications and manuals.
Pump runs periodically
when fixtures are not in
use.
Check valve not installed, stuck open, or leaking. Install check valve(s); remove check valve and examine
for freedom of operation and proper installation.
Fixtures are leaking.
Repair fixtures as required to eliminate leakage.
Seal fail light is
illuminated.
Lower seal has been compromised.
Replace lower seal.
Control panel relay sensitivity is incorrect.
Adjust sensitivity dial.
Repeated tripping.
Circuit protection underrated.
Check rating and replace with proper size.
Current unbalance.
Check current draw.
Other appliance on same circuit.
Pump requires separate circuit.
Pump is connected to an extension cord or
wiring is inadequate or compromised.
Have an electrician check for proper wiring.
Improper voltage.
Have an electrician check all wiring for proper
connections and adequate voltage and capacity.
Obstruction in pump.
Remove obstruction.
Incorrect motor rotation.
1-Phase: Verify capacitor wiring in Figure 1, else consult
factory.
3-Phase: Correct 3-phase pump rotation direction. Refer
to section 3-Phase Pump Rotation Verification.
Table 3. Troubleshooting Matrix (continued)
Problem
Possible Cause
Corrective Action
