33
EN
Symptoms
Reason
Solution
Staining
Bleach or softener dispensed
too soon.
•
Dispenser compartment is overfilled
causing bleach or softener to dispense
immediately. ALWAYS measure bleach
to prevent overfilling.
•
Close the dispenser drawer slowly.
Bleach or softener was added
directly to the wash load in the
drum.
•
Always use the dispensers to ensure
that laundry products are properly
dispensed at the right time in the
cycle.
Clothes were not properly
sorted.
•
Always wash dark colours separately
from light colours and whites to
prevent discoloration.
•
Never wash heavily soiled items with
lightly soiled items.
Water leaking
Supply hose connection is
loose at tap or washing
machine.
•
Check hoses for leaks, cracks and
splits.
•
Tighten hose connections.
House drain pipes are clogged.
•
The washing machine pumps out
water very rapidly. Check for water
backing up out of the drain pipe during
drain. If water is seen coming out of
the drain, check for proper drain hose
installation and check for restrictions in
the drain. Contact a plumber to repair
drain pipe.
Drain hose has come out of
drain or is not inserted far
enough.
•
Tie drain hose to supply hose or
standpipe to prevent it from coming out
during drain. For smaller drain pipes,
insert the drain hose into the pipe as
far as the drain hose flange. For larger
drain pipes, insert the drain hose into
the pipe 2.5 - 5 cm past the flange.
A large item such as a pillow
or blanket is above the top of
the drum.
•
Stop the washing machine and check
the load. Make sure the load does not
crest above the top edge of the drum.