77
SMARTSHARE
Problem
Solution
I installed an app on the
projector. Where can I check
the installed app?
Select
SMART
HOME
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/
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?
→ More → MY APPS
. All paid
and free apps installed on projector are displayed.
There is a difference between
the app size shown on the
screen and the actual app
size installed on projector.
The app size shown in the screen includes the
additional space needed for installing apps so it
may be different from actually installed app size.
I forgot my password on the
projector. What should I do?
If you only provide the ID and password when
signing up on your projector, you cannot recover
your password when it is lost. Create a new ID and
sign up with the ID.
If you provide other information than the ID and
password when signing up on your projector or the
LG website (www.lgappstv.com), you can recover
your password on the website.
Do I need to store payment
information in web site to
purchase paid apps?
The following payment methods are available to
purchase paid apps on your projector: credit card,
credits, and carrier billing.
To purchase paid apps using your credit card or
credits, you should have a credit card registered
with the LG website (www.lgappstv.com) or have
enough credits. Paid apps can also be purchased
through carrier billing if your credit card details
are not registered with the website or you do have
enough credits. If you purchase paid apps on
the website, the following payment methods are
available: credit card or credits.
Can I cancel an app that I
have purchased?
As a member you cannot demand refund just
because you changed your mind after purchase.
If there is a defect in the product or a problem of
using the product, which is not caused by your
fault, you can ask for a refund. However, the valid
reason for refund must be provided.
Should I use only an email
address for my ID?
For new sign-up members, the ID format has
changed from a combination of alphanumerics to
your email address.
You can use only an email address for your ID
when signing up.
