triple minutes phone. Data Cards can be added to your phone at any time, as long as the Service is
active. Data Cards do not include minutes or service days which must be purchased separately through
airtime cards. Unused data will expire upon your Service End Date. Data Cards are available online and
at retail locations.
Modifications, Interruptions, or Discontinuation of Data Service. TracFone does not guarantee
the availability of Data Services at any time and reserves the right to modify, suspend, interrupt,
discontinue or permanently cancel Data Services, or portions thereof, without notice. Data Services
are not available in all areas. TracFone is not responsible and will not be liable for any modifications,
interruptions or discontinuation of the Data Services or for any failure in receipt of the purchased Data
Services. If the Data Services, for which you subscribe, are modified, interrupted, discontinued or
canceled, TracFone will NOT provide refunds for any used or unused subscription time. If you cancel,
or attempt to cancel a Data Service download, a subscription purchase or a multi-media message
in progress, or if this process is otherwise interrupted through no action on your part, you may
nevertheless be charged in accordance with these Terms.
Non-Rated Content. TracFone content is NOT rated and you are solely responsible for the use of such
material, which may be offensive or objectionable to you or to others. You agree not to hold TracFone
liable for any offensive or objectionable content.
7. INTERNATIONAL CALLS: You may place international long distance (“ILD”) calls to landlines
(and some cellular phones in certain countries) at no additional charge. See tracfone.com for available
countries and details which are subject to change without prior notice. In order to place an ILD call,
you will need to dial the ILD access number 1-800-706-3839 and follow the instructions. From Alaska,
Hawaii and the U.S. Virgin Islands, you will need to dial 305-938-5673 as the ILD access number.
Airtime deductions for ILD calls begin the moment the ILD access number is dialed. Airtime deductions
will apply for dropped or misdialed calls and busy destination numbers. When placing ILD calls, you
may experience connection failures more frequently than with domestic calls. TracFone will not credit
airtime minutes deducted for unsuccessful calls. Although ILD calling is available to some countries,
You will not be able to make or receive calls on your TRACFONE when you are located outside of the
United States, Puerto Rico or the U.S. Virgin Islands.
TRACFONE International Neighbors is a service that enables callers in Mexico to set up a local number
to ring on a TRACFONE in the US. See the TracFone website or call 1-800-867-7183 for further details.
8. EMERGENCY CALLS: If you are in an area where your TRACFONE is searching for a wireless signal
or there is no wireless signal or wireless service, it is highly probable that a call to 911 will not go
through. Do not rely solely on your TRACFONE in an emergency situation. In an emergency, locate the
nearest landline phone and call for help.
9. UNAUTHORIZED USAGE; TAMPERING: The TRACFONE handset is sold exclusively for use by
you, the end consumer, with the TRACFONE Service available solely in the United States, Puerto Rico
and the U.S. Virgin Islands. Any other use of your TRACFONE handset, including without limitation,
any resale, unlocking and/or reflashing of the handset is unauthorized and constitutes a violation of
your agreement with TracFone. You agree not to unlock, reflash, tamper with or alter your TRACFONE
or its software, enter unauthorized PIN numbers, engage in any other unauthorized or illegal use of
your TRACFONE or the Service, or assist others in such acts, or to sell and/or export TRACFONE
handsets outside of the United States. These acts violate TRACFONE’s rights and state and federal
laws. Improper, illegal or unauthorized use of your TRACFONE is a violation of this agreement and may
result in immediate discontinuation of Service and legal action. TRACFONE will prosecute violators to
the full extent of the law. You agree that any violation of this agreement through your improper, illegal
or unauthorized use or sale of your TRACFONE shall entitle TracFone to recover liquidated damages
from you in an amount not less than $5,000 per TRACFONE handset purchased, sold, acquired or used
in violation of this agreement.
Some TRACFONE handsets have SIM cards. If your TRACFONE has a SIM card, then you agree to
safeguard your SIM card and not to allow any unauthorized person to use your SIM card. You agree
not to, and not to allow any other person to, directly or indirectly extract, alter, bypass, copy, deactivate,
remove, reverse-engineer or otherwise circumvent, clone or reproduce the encoded information stored
on, or the encryption mechanisms of, your SIM card or TRACFONE Phone via any software and/or
hardware methods. The Carriers, TracFone, or its service providers, may, from time to time, remotely
update or change the encoded information on your SIM card. You may not use Your Service when you
are located anywhere outside of the United States, Puerto Rico or the U.S. Virgin Islands, including
offshore or in international waters. Any such usage is considered unauthorized for which your Service
will be immediately suspended. In the event of suspension for this or any other unauthorized usage,
you will not be entitled to receive any refunds for your handset or unused airtime.
10. COVERAGE MAPS: You will find coverage maps on our website, tracfone.com. These maps are
for general informational purposes only. However, TracFone does not guarantee coverage, service
availability or the rate charged for any particular call. Even within a coverage area, factors such as
terrain, weather, structures, foliage, signal strength, traffic volumes, service outages, network changes,
technical limitations, and your equipment may interfere with actual service, quality and availability.
Thus, it is possible your phone will roam even in the area depicted as your home calling area. Actual
coverage and service areas may vary from the maps and may change without notice.
11. ROAMING: “Roaming” occurs when a subscriber of one wireless service provider uses the
facilities of another wireless service provider. Roaming usually occurs when you make and receive calls
outside of your network coverage area. When your TRACFONE is roaming, an indicator light on your
handset may display the word “Roam” or “RM” on the screen while the phone is not in use. For most
TRACFONE models, roaming calls are charged one (1) unit of airtime per minute, the same as all other
calls. For some older TRACFONE models, roaming calls may be charged at the rate of two (2) units
of airtime per minute. Even if you are using your TRACFONE in your network coverage area, roaming
can occur if there is a high volume of callers in the area, if your Carrier’s signal is too weak or for other
reasons. Instead of having a call blocked or dropped, your device might use another’s Carrier’s tower
or network to enable your call to go through. Thus, roaming is based on the Carrier tower receiving
and transmitting the call; not your physical location at the time the call is made. If you have one of
the older TracFone models that deduct 2 units per minute of use when roaming, you should check the
roaming indicator on your TRACFONE to determine actual areas where the roaming rate applies. When
the TRACFONE roaming indicator is displayed, the roaming rate will apply to calls made or received in
that area at that time. Availability, quality of coverage and Services while roaming are not guaranteed.
TRACFONE Smartphones and BYOP phones do not roam.
12. LIMITATIONS OF SERVICE AND USE OF EQUIPMENT: Service is subject to transmission
limitations caused by certain equipment and compatibility issues, atmospheric, topographical and
