6
Appendix
5
Troubleshooting
Troubleshooting
36
Trouble
shoo
ting
5
Troubleshooting
PROBLEM
CORRECTION
No power
Plug the power cord into the wall outlet securely.
No picture
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
Connect the video cables securely to both the TV and unit.
There is little or no sound
Select the correct input mode of the unit so you can hear the sound
from the unit.
Connect the audio cables into the connection terminals correctly.
Replace with a new audio cable.
The DVD picture quality is poor
Clean the disc using a soft cloth with outward strokes.
A DVD/CD will not play
Insert a disc.
Insert a playable disc (check the disc type, colour system and
regional code).
Place the disc with the label or printed side facing upwards.
Enter your password or change the rating level.
Humming noise heard while a DVD
or CD is playing
Clean the disc using a soft cloth with outward strokes.
Move unit and audio components further away from your TV.
Radio stations can’t be tuned in
properly
Check the antenna connection and adjust its position.
Attach an external aerial if necessary.
Tune to the station manually.
Preset some radio stations, see page 31 for details.
The remote control doesn’t work
well / at all
The remote is not pointed directly at the unit.
Point the remote directly at the unit.
The remote is too far from the unit.
Use the remote within 23 feet (7m) of the unit.
There is an obstacle in the path between the remote control and
the unit.
Remove the obstacle.
The battery in the remote control are flat.
Replace the battery with new ones.
iPod does not work
Check whether the player is connected to the unit correctly.
Connect it to the unit correctly.
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