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SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
• For appliances with the
or
logo
1. Use a smartphone to check the strength of the
wireless router (Wi-Fi network) near the appliance.
• If the distance between the appliance and the wireless
router is too far, the signal strength becomes weak. It
may take a long time to register or installation may fail.
2. Turn off the
Mobile data
or
Cellular Data
on your
smartphone.
3. Connect your smartphone to the wireless router.
NOTE
• To verify the Wi-Fi connection, check that
Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 Ghz Wi-Fi networks only. To
check your network frequency, contact your Internet
service provider or refer to your wireless router
manual.
• LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
• The surrounding wireless environment can make the
wireless network service run slowly.
• If the appliance is having trouble connecting to the Wi-
Fi network, it may be too far from the router. Purchase
a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• If the appliance cannot be registered due to problems
with the wireless signal transmission, unplug the
appliance and wait about a minute before trying
again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
• Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.
• If the security protocol of the router is set to
WEP
,
network setup may fail. Change the security protocol
(
WPA2
is recommended), and register the product
again.
Installing Smart ThinQ Application
Search for the LG Smart ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
SMART FUNCTIONS
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