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TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

FAQs

Frequently Asked Questions

User Support Videos

For further assistance, there are videos and tutorials available through the lg.com website.

On the lg.com/us home page, click on the

Support

menu tab to bring up the menu selections. Select

Video Tutorials

Type

Dryer

in the search box on the new page and click the

Search

button.

When I press a button, why does my dryer beep and then nothing happens?

The Control Lock feature is turned on. To turn it off, press the

Options

button, turn the knob to select

Control Lock

, and press the

(

) button. Select

Off

and press the

(

) button.

Why does my dryer take so long to dry clothes?

Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or

clogged with fabric softener sheet residue can reduce the airflow to the point that the time required

to dry clothing will be greatly increased. For more tips, see the troubleshooting charts.

Why does my dryer start by itself every few minutes?

This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3 hours

after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the

dryer is not unloaded immediately after the cycle is finished.

Scan this QR code to quickly access the video search

page on the offical LG website.

Содержание DL X670 Series

Страница 1: ...R Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH DL X670 MFL70442693 Rev 00_070622 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved ...

Страница 2: ...nt Kit 18 Stacking the Appliance 19 Venting the Dryer 20 Connecting Gas Dryers 22 Connecting Electric Dryers 25 Connecting the Water Inlet Hose 27 Final Installation Check 30 OPERATION 30 Before Use 31 Loading the Dryer 33 Control Panel 35 Dry Cycles 41 Cycle Modifiers 42 Options and Extra Functions 45 SMART FUNCTIONS 45 LG ThinQ Application 47 Smart DiagnosisTM Function 49 MAINTENANCE 49 Regular ...

Страница 3: ...low safety warnings exactly could result in serious injury death or property damage Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Clear the room building or area of all occupants Immediately call y...

Страница 4: ...uctions and local codes Clothes dryer installation must be performed by a qualified installer Do not install a clothes dryer with flexible plastic venting materials If flexible metal foil type duct is installed it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers Flexible venting materials are known to collapse be easily crushed and trap li...

Страница 5: ...t should be kept as short as possible Make sure to clean any old ducts before installing your new dryer Rigid semi rigid or flexible metal ducting is recommended for use between the dryer and the wall All non rigid metal transition duct must be UL listed Use of other materials for the transition duct could affect the drying time Ductwork is not provided with the dryer and you should obtain the nec...

Страница 6: ...any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time Fix the drain hose securely in place Do not put oily or greasy clothing candles or flammable materials on top of the appliance Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product Do not reach into the appliance if t...

Страница 7: ... Steam Do not open the dryer door during a STEAM CYCLE Do not touch the steam nozzle in the drum during or after a STEAM CYCLE On models with a steam feeder tank do not fill the steam feeder with hot water over 86 30 gasoline dry cleaning solvents or other flammable or explosive substances Grounding Instructions Improper connection of the equipment grounding conductor can result in a risk of elect...

Страница 8: ...ject to change by the manufacturer without prior notice for product improvement purposes Front View a Control Panel b Lint filters c Leveling feet d Reversible door Rear View a Power Cord for Gas Models b Gas Connection for Gas Models c Exhaust Duct Oulet d Terminal Block Access Panel for Electric Models e Water Inlet Hose Connection for Steam Models ...

Страница 9: ...ailed information Min Max Water Pressure 20 120 psi 138 827 kPa Dimensions Width X Depth X Height 27 X 30 1 8 X 39 68 6 cm X 76 5 cm X 99 cm Maximum Depth with Door Open 51 3 8 130 5 cm Net Weight Gas 136 03 lb 61 7 kg 139 34 lb 63 2 kg Electric 121 9 lb 55 3 kg 125 3 lb 56 8 kg Capacity Steam Cycle 7 4 cu ft 8 lb 3 6 kg Normal Cycle 7 4 cu ft 22 5 lb 10 2 kg Gas Requirements NG 4 10 5 inch 10 2 2...

Страница 10: ... Side vent kit Kit No 383EEL9001B NOTE For your safety and extended product life use only authorized components The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts ...

Страница 11: ...to another location a Choose the proper location b Level the appliance c Vent the appliance d Connect the inlet hose for steam models e Connect the Gas Electric dryer Purchase a UL listed 3 wire or 4 wire power cord kit with UL listed strain relief electric dryer only f Plug in the power cord g Installation test and test run Refer to the Test Exhaust System section in INSTALLATION ...

Страница 12: ... questions contactyour local building inspector Flooring To avoid noise and vibration the appliance must be installed and leveled on a solidly constructed floor with a maximum slope of 1 inch 2 5 cm If required adjust the leveling legs to compensate for the unevenness of the floor NOTE A sturdy floor is needed to support the total appliance weight when loaded The combined weight of additional appl...

Страница 13: ...er Installation Spacing for Recessed Area or Closet Installation Description Dimension Clearance A Upper Ventilation Opening 2 48 sq in 310 cm2 B Lower Ventilation Opening 2 24 sq in 155 cm2 C Distance to Ventilation Opening 2 3 76 mm D Overhead Cabinet Depth 1 14 356 mm E Distance to the Overhead Cabinet Shelf 2 18 457 mm F Front Clearance 1 25 mm G Depth 30 1 8 765 mm H Back Clearance 2 5 127 mm...

Страница 14: ... the dryer or any other appliance to eliminate the transfer of vibration from one appliance to another If there is enough vibration it could cause appliances to make noise or come into contact causing paint damage and further increasing noise No other fuel burning appliance can be installed in the same closet as a dryer Installation Spacing for Recessed Area or Closet with Stacked Washer and Dryer...

Страница 15: ...mum ventilation openings in the top of the cabinet are required Description Dimension Clearance A Depth of Ventilation Opening 2 7 178 mm B Back Clearance 2 5 127 mm C Depth 30 1 8 765 mm D Front Clearance 2 1 25mm E Side Clearance 2 1 25 mm F Width 27 686 mm G Clearance to Top of Cabinet 2 9 229 mm ...

Страница 16: ...m contact with the floor NOTE If you are installing the appliance on the optional pedestal you must use the leveling feet on the pedestal to level the appliance The appliance leveling feet should be fully retracted Reversing the Door WARNING Support the door with a stool or box that fits under the door or have an assistant support the weight of the door Avoid dropping the door Unplug the appliance...

Страница 17: ...gloves and safety glasses Use a heavy metal vent Do not use plastic or thin foil ducts Clean old ducts before installing the appliance The appliance is configured to vent to the rear It can also vent to the bottom or side NOTE An adapter kit part number 383EEL9001B may be purchased from your LG retailer This kit contains duct components necessary to change the appliance vent location Right side ve...

Страница 18: ...ing and press it onto the adapter duct Be sure that the male end of the elbow faces down through the hole in the bottom of the dryer Secure it in place with duct tape Attach the cover plate e to the back of the dryer with the included screw Stacking the Appliance Tools Required Phillips screwdriver Stacking Kit Installation WARNING The weight of the appliance and the height of installation make th...

Страница 19: ...concealed space of a building To reduce the risk of fire DO NOT exhaust the dryer with plastic or thin foil ducting Do not exceed the recommended duct length limitations noted in the chart Failure to follow these instructions may result in extended drying times fire or death Do not crush or collapse ductwork Do not allow ductwork to rest on or contact sharp objects If connecting to existing ductwo...

Страница 20: ...as in order to reduce condensation and lint buildup on duct surfaces Incorrect or inadequate exhaust systems are not covered by the dryer warranty Dryer failures or service required because of such exhaust systems will not be covered by the dryer warranty Correct Venting Incorrect Venting Connecting Gas Dryers WARNING To reduce the risk of fire or explosion electric shock property damage injury to...

Страница 21: ...of gas is detected Use only a new AGA or CSA certified gas supply line in compliance with the Standard for Connectors for Gas Appliances ANSI Z21 24 CSA 6 10 with flexible stainless steel connectors Use Teflon tape or a pipe joint compound that is insoluble in propane LP gas on all pipe threads Connecting the Gas Supply NOTE In the Commonwealth of Massachusetts This product must be installed by a ...

Страница 22: ...eres The circuit must be fused on both sides of the line ELECTRICAL SERVICE FOR THE APPLIANCE SHOULD BE OF THE MAXIMUM RATE VOLTAGE LISTED ON THE NAMEPLATE DO NOT CONNECT THE APPLIANCE TO 110 115 OR 120 VOLT CIRCUIT If the branch circuit to appliance is 15 ft 4 5 m or less in length use UL Underwriters Laboratories listed No 10 AWG wire copper wire only or as required by local codes If over 15 ft ...

Страница 23: ...he terminal block access cover a White Wire moved from Ground Screw b Hot Leads of Power Cord Black and Red c Neutral Wire White d Power Cord Ground Wire e Ground Screw Four Wire Direct Wire 1 Remove 5 inches 12 7 cm of the outer covering from the wire and remove 5 inches of insulation from the ground wire Cut off approximately 1 5 inches 3 8 cm from the other three wires and strip 1 inch 2 5 cm i...

Страница 24: ...ire White d Power Cord Ground Wire e Ground Screw Three Wire Power Cord 1 Remove the terminal block access cover on the upper back of the appliance 2 Install the UL listed strain relief into the power cord through hole 3 Thread a 30 amp 240 volt 3 wire UL listed power cord with 10 AWG minimum copper conductor through the strain relief a Terminal Block b UL Listed Strain Relief c UL Listed 3 Wire P...

Страница 25: ... listed 3 wire power cord 5 Attach the two hot leads black and red of the power cord to the outer terminal block screws 6 Attach the neutral white wire to the center terminal block screw 7 Connect the external ground if required by local codes to the green ground screw 8 Tighten all screws securely 9 Reinstall the terminal block access cover a Hot lead black and red b Neutral wire white c External...

Страница 26: ...ours before use and check for leaks prior to operation Do not use flood preventing hoses with auto shut off devices The devices can be tripped during fill and prevent the appliance from filling properly How to Connect the Water Inlet Hoses 1 Check the fittings and seals Inspect the threaded fitting on each hose and make sure there is a rubber seal a in place in both ends of each hose to prevent le...

Страница 27: ...he dryer on Turn the knob to select Timed Dry and press the 8 OK button to start the test The exhaust air should be warm after the dryer has been operating for 3 minutes Checking Airflow Effective dryer operation requires proper airflow The adequacy of the airflow can be measured by evaluating the static pressure Static pressure in the exhaust duct can be measured with a manometer placed on the ex...

Страница 28: ...SenseTM LED will turn on Other problems may also be shown with error codes See the chart on the next page for error code details and solutions If the Flow SenseTM LED indicates that the exhaust system is severely restricted have the system checked immediately as performance will be poor 5 End of cycle At the end of the test cycle a message will display The test cycle will end and the appliance wil...

Страница 29: ...d call for service High voltage Low voltage Power supply Power issue Electric dryer power cord is not connected correctly or house power supply is incorrect Reset circuit breaker or replace fuse Do not increase the fuse capacity House fuse is blown circuit breaker has tripped or power outage has occurred If the problem is a circuit overload have it corrected by a qualified electrician Gas supply G...

Страница 30: ...e dry level and option settings for that cycle will be shown 5 Adjust Settings Default settings for the selected cycle can now be changed if desired using the cycle modifier and option buttons Not all modifiers and options are available on all cycles 6 Begin Cycle Press the Start Pause button to begin the cycle The cycle can be paused at any time either by opening the door or by pressing the Start...

Страница 31: ...en and Loopknit Materials Some woven and loopknit materials may shrink depending on quality Permanent Press and Synthetics Do not overload your dryer Take out permanent press items as soon as the dryer stops to reduce wrinkles Baby Clothes and Nightgowns Always check the manufacturer s instructions Rubber and Plastics Do not dry any items made from or containing rubber or plastics such as Aprons b...

Страница 32: ...32 OPERATION Low No Heat Air Heat Setting Label Directions ...

Страница 33: ...ect a menu item or save the information d Status Display This LCD shows the settings estimated time remaining options and status messages e Start Pause Button Press this button to start the selected cycle If the appliance is running use this button to pause the cycle without losing the current settings NOTE If you do not press the Start Pause button to resume a cycle within a certain time the appl...

Страница 34: ...e ductwork that reduce exhaust flow from the dryer Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls saving you money c Wi Fi Indicator This indicator lights up when the product is connected to a home Wi Fi network d Remote Start Indicator This indicator lights up when the Remote Start feature is activated e Control Lock Indicator This indicator ligh...

Страница 35: ...0 60 min D 70 80 min E 90 100 min Cycle Normal Description Use this cycle for drying all normal items such as cotton linen shirts jeans or mixed loads except delicate fabrics such as wool or silk Dry Level Default Normal Available All Temperature Default Med High Available Med High Cycle AI Dry Description This cycle optimizes drying times and temperatures by detecting the laundry s characteristic...

Страница 36: ...g time from 10 to 100 minutes in 10 minute increments Time Default 10 minutes Available 10 100 minutes Temperature Default High Available All Cycle Antibacterial Description Use this cycle to help reduce bacteria Dry Level Default Very Available Very Temperature Default High Available High Cycle Perm Press Description Use this cycle to minimize wrinkles when drying tablecloths or wrinkle free clot...

Страница 37: ...er of steam Dry Level Not adjustable Temperature Default High Available High Time 31 minutes not adjustable Fabric Type Max Amount Comforter Bedding Single 1 each Children s Clothing 3 lbs Cycle Super Dry Description Thoroughly dries cotton fabrics Dry Level Default Very Available Very Temperature Default High Available High Cycle Active Wear Description Special or treated fabrics for sports or ou...

Страница 38: ... cycle dries a small load overnight Dry Level Default Normal Available Normal Temperature Default Med Low Available Med Low Cycle Easy Ironing Description Leaves clothes slightly damp for easy ironing Dry Level Default Damp Available Damp Temperature Default Medium Available Medium Cycle Small Load Description Use this cycle for drying light or small items up to 3 items Dry Level Default Normal Av...

Страница 39: ...g in the dryer by tumbling clothes without heat after the cycle is complete until the door is opened or the power is turned off Dry level Default Normal Available Normal Temperature Default Medium Available Medium Cycle Rack Dry Description This cycle is used with items such as wool swearters silk items and lingerie that should be dried flat This cycle can also be used with items that should not b...

Страница 40: ...mode When this option is set the drying time will increase The Steam and Energy Saver options cannot be used together Steam FreshTM Heavy Duty Air Dry Steam SanitaryTM Super Dry Active Wear Jeans Blanket Refresh Low Temp Dry Overnight Dry Easy Ironing Small Load Large Load Dry X Large Load Dry Wrinkle Prevention Rack Dry Cycle Option Steam Damp Dry Signal Energy Saver Low Static Wrinkle Care Contr...

Страница 41: ...E 90 100 min Temp Use this button to adjust the temperature setting This allows precise care of fabrics and garments Press the Temp button repeatedly to scroll through available settings Dry Level Use this button to select the dryness level for the cycle Press the Dry Level button repeatedly to scroll through available settings The appliance will automatically adjust the cycle time according to th...

Страница 42: ... this option may not have optimal results When this function is operating the drum will stop to allow steam to stay in the drum Low Static Use this function to add steam This function injects steam late in the drying cycle to reduce the static electricity caused by dry fabrics rubbing together 1 Turn on the dryer and turn the cycle selector knob to select the desired cycle 2 Use the cycle modifier...

Страница 43: ... or items that you would like to iron or hang while they are still slightly damp Press the Options button turn the knob to select Damp Dry Signal and press the 8 OK button Select On and press the 8 OK button Control Lock Use this function to disable the controls This function can prevent children from changing cycles or operating the dryer NOTE The function does not lock the door Once this functio...

Страница 44: ...quiet to very loud Default volume is High and can be adjusted Volume Off Low Medium High Very High Wi Fi Connection Use to set up the Wi Fi connection When Wi Fi is turned on the Wi Fi icon appears in the display Cycle Optimization When activated this feature organizes the cycle list and options automatically based on your usage patterns On is the default setting Selecting Off retains the current ...

Страница 45: ...ern of use Settings Allows you to set various options on the appliance and in the application This feature is only available on some models NOTE If you change your wireless router Internet service provider or password delete the connected appliance from the LG ThinQ application and connect it again This information is current at the time of publication The application is subject to change for prod...

Страница 46: ...o select Remote Start and press the 8 OK button 4 Turn the knob to select On and press the 8 OK button to enable the remote control function 5 Start a cycle from the LG ThinQ application on your smartphone NOTE Once the function is enabled you can only start a cycle from the LG ThinQ smartphone application If the cycle is not started the application will wait to start the cycle until it is turned ...

Страница 47: ...otice Information To obtain the source code that is contained in this product under GPL LGPL MPL and other open source licenses that have the obligation to disclose source code and to access all referred license terms copyright notices and other relevant documents please visit https opensource lge com LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost...

Страница 48: ...our smartphone close to the Power button and press the 8 OK button Hold the smartphone mouthpiece to the Power button until the data transfer is complete 6 After the data transfer is complete the appliance will turn off NOTE For best results do not move the smartphone while the tones are being transmitted Max 10 mm ...

Страница 49: ...water and a mild nonabrasive household detergent Then wipe dry The stainless steel drum can be cleaned with a conventional stainless steel cleaner used according to the manufacturer s specifications Never use steel wool or abrasive cleansers they may scratch or damage the surface Cleaning Around and Under the Appliance Vacuum lint and dust from around the dryer and underneath it regularly Maintain...

Страница 50: ... lint filter has become very dirty or clogged with fabric softener wash the lint filter in warm soapy water and allow it to dry thoroughly before reinstalling NOTE NEVER operate the appliance without the lint filter in place ...

Страница 51: ... Select Off and press the 8 OK button Q Why does my dryer take so long to dry clothes A Proper airflow is critical to the efficient operation of clothes dryers A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased For more tips see the troubleshooting charts Q Why does m...

Страница 52: ...e drying cycle Exhaust system is too long or has too many turns restrictions Install a shorter or straighter duct run See the Installation instructions for details Partial blockage of the ductwork due to lint buildup or other foreign object Ductwork should be checked cleaned immediately The appliance can be used in this condition but drying times will be longer and energy consumption will increase...

Страница 53: ...priate control settings for the type of load you are drying Some loads may require an adjustment of the dry level setting for proper drying Lint filter needs to be cleaned Remove the lint from the filter before every load With the lint removed hold the filter up to a light to see if it is dirty or clogged With some loads that produce high amounts of lint such as new bath towels it may be necessary...

Страница 54: ...t setting Lint on clothes Lint filter not cleaned properly Remove the lint from the filter before every load With the lint removed hold the filter up to a light to see if it is dirty or clogged If it looks dirty follow the cleaning instructions in the MAINTENANCE section With some loads that produce high amounts of lint it may be necessary to clean the filter during the cycle Laundry not sorted pr...

Страница 55: ...oad similar types of garments Creases or pleats are gone from garments after Steam FreshTM The function of this cycle is to remove wrinkles from fabric Use an iron to replace creases and pleats in garments Garments have static after using the Low Static option This is normal The amount of static experienced will depend on the individual moisture level in the skin Steam does not generate but no err...

Страница 56: ...on Turn off the Mobile data on your smartphone before connecting the appliance The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wirele...

Страница 57: ...ANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRMENT OF OTHER GOODS COST...

Страница 58: ...unted Product Refurbished Product or any Product sold As Is Where Is With all Faults or similar disclaimer Products with original serial numbers that have been removed altered or cannot be readily determined at the discretion of LG Increases in utility costs and additional utility expenses in any way associated with the Product Any noises associated with normal operation Products used for other th...

Страница 59: ...epartment Arbitration 111 Sylvan Avenue Englewood Cliffs NJ 07632 If there is a conflict between the AAA Rules and the rules set forth in this section the rules set forth in this section will govern This arbitration provision is governed by the Federal Arbitration Act Judgment may be entered on the arbitrator s award in any court of competent jurisdiction All issues are for the arbitrator to decid...

Страница 60: ...he product model name or model number and d the serial number the serial number can be found i on the product or ii online by accessing https www lg com us support repair service schedule repair continued and clicking on Find My Model Serial Number You may only opt out of the dispute resolution procedure in the manner described above that is by e mail or telephone no other form of notice will be e...

Страница 61: ...61 Memo ...

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Страница 63: ...63 Memo ...

Страница 64: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

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