INTERNAL
LIP-9070 User guide
03/09/2013
Page 127of
Transferred calls, internal or external, are place in Transfer Hold. These calls will receive Music on
Hold (MOH) and will recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or DND, it may immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
13.3.2
Call Hold: Placing a call in a waiting state
You may place an active Internal or External call in one of several holding states. In System Hold,
other non-restricted stations may pick-up the call. In Exclusive Hold, only the holding station may
pick-up the call.
The system is assigned a preferred hold type (System or Exclusive). You may override this Hold
Preference by pressing the
HOLD
/
SAVE
button twice.
The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS
Phone users.
There are also user operations such as pressing a
DSS
/
BLF
button that will place a call in Automatic
Hold.
Calls will remain in the held state for a period and then recall the user. This Hold Recall is provided
with a different ring signal. If not answered in a timely manner, the Attendant will receive Attendant
Hold Recall.
13.3.3
Broker Call: Switching between two calls
You may switch between the active call and a call on Hold, placing the active call on Hold acting as a
broker between two or more parties (Broker Call). iPECS Phone users may ‘broker’ for multiple calls
up to the number of CO/IP line buttons.
13.3.4
Joining Multiple People in a Conference
You can establish a Conference with up to 3 parties, or 24 parties when using a Multi-Party
Conference Interface Module (MCIM). The other parties in the Conference may be internal or
external.
A Conference can be placed on Hold and is subject to Hold Recall.
You may also use the Conference operation to join 2 external parties in a private conversation. This
is an Unsupervised Conference, which is not subject to the normal Hold Recall operation.
To Transfer an active call:
Press
TRANS
/
PGM
,
Call the transfer party,
Unscreened Call Transfer- Hang-up,
Screened Call Transfer
– When call is answered or Splash tone
is heard, announce the call then hang-up.
To place a call on Hold:
Press
HOLD
/
SAVE
.
To switch between two calls (Broker Call):
Press the desired
CO/IP line
button.
To establish a Conference:
Establish call with one of the desired conference parties,
Select the Conf button,
Establish call with the other conference party,
Select the Conf button,
Repeat above for additional parties
Select the Conf button again to establish the conference.
To establish a Conference:
Establish call with one of the desired conference parties,
Select the Conf button,
Establish call with the other conference party,
Select the Conf button,
Repeat above for additional parties
Select the Conf button again to establish the conference.
Содержание LIP-9070
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