background image

R

ECONNECT

 

THE

 

PRINTER

 

POWER

 

SUPPLY

1

Turn off the printer, and then unplug the power cord from the wall outlet.

2

Gently remove the power supply from the printer, and then reinsert it.

3

Plug the power cord into the wall outlet, and then turn on the printer.

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

 

SURE

 

THE

 

INK

 

CARTRIDGES

 

ARE

 

INSERTED

 

CORRECTLY

1

Turn the printer on, and then open the printer.

2

Make sure the cartridges are inserted correctly.

The cartridges should 

click

 firmly into the matching color slot of the printhead.

3

Close the printer.

S

ELECT

 

YOUR

 

PRINTER

 

FROM

 

THE

 P

RINT

 

DIALOG

 

BEFORE

 

SENDING

 

THE

 

PRINT

 

JOB

M

AKE

 

SURE

 

THE

 

PRINT

 

JOB

 

IS

 

NOT

 

PAUSED

M

AKE

 

SURE

 

YOUR

 

PRINTER

 

IS

 

SET

 

AS

 

THE

 

DEFAULT

 

PRINTER

R

ECONNECT

 

THE

 

PRINTER

 

POWER

 

SUPPLY

1

Turn off the printer, and then unplug the power cord from the wall outlet.

2

Gently remove the power supply from the printer, and then reinsert it.

3

Plug the power cord into the wall outlet, and then turn on the printer.

R

EMOVE

 

AND

 

RECONNECT

 

THE

 USB 

CABLE

 

CONNECTED

 

TO

 

YOUR

 

PRINTER

C

HECK

 

THE

 USB 

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a 

 USB symbol.

R

EMOVE

 

AND

 

REINSTALL

 

THE

 

PRINTER

 

SOFTWARE

Troubleshooting

41

Содержание Prestige Pro803

Страница 1: ...Lexmark Prestige Pro800 Series Quick Reference Guide May 2009 www lexmark com...

Страница 2: ...and their contents are licensed subject to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to r...

Страница 3: ...3 Ordering and replacing supplies 15 Ordering ink cartridges 15 Replacing ink cartridges 15 Maintaining ink cartridges 16 Using the printer software 19 Minimum system requirements 19 Installing the pr...

Страница 4: ...r memory card 29 Scanning directly to e mail using the printer software 29 Scanning to a PDF 30 Canceling scan jobs 31 E mailing 32 Sending e mail 32 Canceling an e mail 34 Using SmartSolutions 35 Wha...

Страница 5: ...e click User s Guide Help using the printer software Software Help installed automatically with the printer software 1 Click Help from any printer software program or application The latest supplement...

Страница 6: ...am application or flash drive for presentation Use recycled paper Conserving ink Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are ideal for p...

Страница 7: ...iple page documents easily with the high resolution scanner Easily scan to a memory device or to multiple laptops or PCs over a secure wireless network with up to 1200 x 4800 optical resolution Photo...

Страница 8: ...magazine clippings into the ADF Place these items on the scanner glass 5 ADF paper guide Keep paper straight when feeding it into the ADF Note Adjust the paper guide on the ADF tray to the width of t...

Страница 9: ...ential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable 5 Power supply with port Connect the printer to a power source 6 Duplex unit Print on both...

Страница 10: ...he printer menus Change settings View printer messages and animation 4 Start Start a job depending on which mode is selected 5 Cancel Cancel the current job or task 6 Help Display Help text and animat...

Страница 11: ...il Note This icon appears only when you return to the home screen while a memory card flash drive or PictBridge enabled camera is connected to the printer 4 SmartSolutions Open the SmartSolutions menu...

Страница 12: ...l panel Touch screen models To perform a new task always start from the home screen Touch to open the home screen To scroll through the menus drag the scroll bar or touch the arrows on the display To...

Страница 13: ...ported by the printer For more information see Supported memory cards and file types on page 14 Notes The flash drive uses the same port that is used for a PictBridge camera cable An adapter may be ne...

Страница 14: ...h adapter MMCmobile Memory Stick Memory Stick PRO Memory Stick Duo with adapter Memory Stick PRO Duo with adapter xD Picture Card xD Picture Card Type H xD Picture Card Type M Documents doc Microsoft...

Страница 15: ...idge 100XL 100XLA Magenta color cartridge 100 100A High yield magenta color cartridge 100XL 100XLA 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refil...

Страница 16: ...ter performs an automatic maintenance cycle every week if it is plugged into an electrical outlet It will briefly come out of Power Saver mode or will temporarily power on if it is turned off Aligning...

Страница 17: ...print your document again If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles Poorprintquality issometimesdue to cloggedprinthead nozzles Cleanthe printhe...

Страница 18: ...ck Clean cartridges 6 Follow the instructions on the computer screen For Macintosh users 1 From the Finder desktop double click the printer program folder 2 Select Printer Utility from the list 3 From...

Страница 19: ...nstalled the printer software on this computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the ins...

Страница 20: ...einstallationsoftware andthenselectInstallAdditionalSoftware from theSoftwareAlreadyInstalledscreen Printer software Use the To LexmarkTM Printer Home referred to as Printer Home Launch applications o...

Страница 21: ...s wireless capability Lexmark Service Center referred to as Service Center Troubleshoot the printer Access the printer maintenance functions Contact technical support Notes This program is installed a...

Страница 22: ...All In One Center referred to as All In One Center Scan photos and documents Customize settings for scan jobs Lexmark AIO Setup Utility referred to as AIO Setup Utility Customize settings for fax job...

Страница 23: ...to print the type of paper to use and how the pages should print e Click Print Printing on both sides of the paper duplexing automatically The automatic duplex unit available only on selected printer...

Страница 24: ...t 4 From the Two Sided menu select Long edge binding or Short edge binding For Long edged binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Note Lon...

Страница 25: ...ch time you make a selection 7 Press Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Canceling print jobs Tocancelaprintjobfromtheprintercontrolpa...

Страница 26: ...scanner glass close the scanner lid to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF...

Страница 27: ...using other paper sizes then see the instructions for making a duplex copy manually Note You cannot make duplex copies on envelopes card stock or photo paper 1 Load paper 2 Load an original document f...

Страница 28: ...ile type if you want to scan multiple pages and save them as one file Scanning to a local or network computer 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From th...

Страница 29: ...serted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to select which memory device to use 4 Select the output file type you want to crea...

Страница 30: ...type 5 From the How will the scanned image be used menu choose To be viewed on monitor web page 6 From the Send scanned image to menu choose an application 7 Click Scan 8 Retrieve the scanned image fr...

Страница 31: ...5 Customize the settings as needed 6 Click Scan 7 Save the document as a PDF Canceling scan jobs Press on the printer control panel or click Cancel on the computer screen Scanning 31...

Страница 32: ...contacts from your address book instead of typing their e mail addresses repeatedly Scanning a document or photo to e mail 1 Load an original document faceup into the ADF or facedown on the scanner g...

Страница 33: ...mail subject a Touch Subject b Enter your subject and then touch OK 4 If you want to change the default e mail message a Touch Message b Enter your message and then touch OK 5 Select the file to attac...

Страница 34: ...Recipient and then enterthe e mailaddress name or group you want to add Touch Accept every time you add a recipient Note You can send an e mail to up to 30 recipients 8 Touch Send Canceling an e mail...

Страница 35: ...onto a single page Photo Reprint Create photo reprints Tell Me More Learn more about SmartSolutions and how you can create and download your custom solutions Custom solutions Solution Description Cop...

Страница 36: ...automatically applies your chosen settings selects your lawyer as the fax recipient and then sends the fax Note You need to add your printer on the SmartSolutions Web site before you can start creati...

Страница 37: ...ble click the printer program folder 2 Select the SmartSolutions link 3 From the SmartSolutions Web site log in or create an account 4 Add your printer Note You only need to add your printer once The...

Страница 38: ...the Service Center to solve printer problems The Service Center provides step by step troubleshooting help and contains links to printer maintenance tasks and customer support To open the Service Cent...

Страница 39: ...problem then try the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen navigate to Use Factory Defaults Use Factory Defaults 2 Touch Yes The printer resets and starts the i...

Страница 40: ...are Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEF...

Страница 41: ...r SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1...

Страница 42: ...r more of the following MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off slowly then the printer is in Power Saver mode Press to wake up the printer If the pr...

Страница 43: ...ype devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is...

Страница 44: ...r service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectua...

Страница 45: ...erference received including interference that may cause undesired operation Any questions on this statement should be directed to Director of Lexmark Technology Services Lexmark International Inc 740...

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