R
ECONNECT
THE
PRINTER
POWER
SUPPLY
1
Turn off the printer, and then unplug the power cord from the wall outlet.
2
Gently remove the power supply from the printer, and then reinsert it.
3
Plug the power cord into the wall outlet, and then turn on the printer.
Print job does not print or is missing pages
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE
SURE
THE
INK
CARTRIDGES
ARE
INSERTED
CORRECTLY
1
Turn the printer on, and then open the printer.
2
Make sure the cartridges are inserted correctly.
The cartridges should
click
firmly into the matching color slot of the printhead.
3
Close the printer.
S
ELECT
YOUR
PRINTER
FROM
THE
P
RINT
DIALOG
BEFORE
SENDING
THE
JOB
M
AKE
SURE
THE
JOB
IS
NOT
PAUSED
M
AKE
SURE
YOUR
PRINTER
IS
SET
AS
THE
DEFAULT
PRINTER
R
ECONNECT
THE
PRINTER
POWER
SUPPLY
1
Turn off the printer, and then unplug the power cord from the wall outlet.
2
Gently remove the power supply from the printer, and then reinsert it.
3
Plug the power cord into the wall outlet, and then turn on the printer.
R
EMOVE
AND
RECONNECT
THE
USB
CABLE
CONNECTED
TO
YOUR
PRINTER
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
USB symbol.
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Troubleshooting
41