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When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting does not
guarantee that the page will print.
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5
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Area
Printer control panel
message
What to do
1
Standard bin
Jam, standard bin [20y.xx]
Remove the jammed paper.
2
Rear door
Jam, rear door [20y.xx]
Open the rear door, and then remove the jammed paper.
3
Tray 1
Jam, pull tray 1. Push down
blue flap. [23y.xx]
Pull tray 1 completely out, then push the front duplex flap
down, and then remove the jammed paper.
Note:
You may need to open the rear door to clear some
23y.xx paper jams.
4
Tray [x]
Jam, tray [x] [24y.xx]
Pull the indicated tray out, and then remove the jammed
paper.
5
Multipurpose feeder Jam, MP feeder. [250.xx]
Remove all paper from the multipurpose feeder, and then
remove the jammed paper.
6
Front door
Jam, front door. [20y.xx]
Open the front door, and then remove the toner cartridge,
imaging unit, and jammed paper.
Clearing jams
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