Troubleshooting
Printer is not working or is unresponsive
Try one or more of the following:
Make sure that the power cord is plugged into the printer and a properly grounded
electrical outlet
Make sure that the electrical outlet is turned on when connected to a switch or breaker
Make sure that the printer is not plugged into any surge protectors, uninterrupted power
supplies, or extension cords
Make sure that the printer cable is attached securely to the printer and the host computer,
print server, or other network device
Make sure that all options are installed correctly
Make sure that the print driver settings are configured correctly
Restart the printer
Turn off the printer, wait for about 10 seconds, and then turn on the printer.
Printer shows error 44.01 or RFID media error
Error 44.01 indicates that the printer failed to encode an RFID tag.
Note:
The Lexmark CS725R printer or CX725R MFP runs on a special-release version of the Universal Print
Driver PCL 5 emulation. Do not update the firmware. Updating the firmware disables the RFID function. If a
firmware update is necessary, then contact your Lexmark representative.
Try one or more of the following:
Make sure that you are printing on the correct RFID media
For more information, see
“Designing RFID media” on page 17
.
Troubleshooting
29
