Lexmark 7016-630, Руководство по обслуживанию, Страница: 141 / 455

Action Yes No
Step 7
Replace the ADF. See “ADF unit removal” on page 316 .
Did this fix the problem?
The problem is solved. Go to step 8.
Step 8
Replace the controller board. See “Controller board removal” on
page 239 .
Did this fix the problem?
The problem is solved. Contact the next level
of support.
Scan/fax/copy symptoms
Symptom Action
ADF won’t duplex (Duplex ADF only) See “ADF duplex service check” on page 149 .
ADF skew See “ADF feed errors service check” on page 148 .
Multiple pages feed into ADF
Documents wont feed into ADF
Scanner makes buzzing noise on startup or during a scan. See “Flatbed home position service check” on
page 143 .
Document feeds, but jams in ADF. See “ADF paper jam service check” on page 146 .
Black streaks on scans See “ADF streak service check” on page 146 .
Blank page See “Black or blank page copy service check” on
page 142 .
Black page
No dial tone See “Modem/fax card service check” on page 150 .
Machine dials a number but fails to make a connection with another
fax machine. The other fax machine may be turned off. Ask the fax
recipient to check their machine.
Incoming fax has blank spaces or poor quality.
• The sending fax machine may be faulty.
•
The sending fax machine may have a dirty
document glass.
• A noisy phone line can cause errors.
•
Check the MFP print quality by making a copy.
•
The print cartridge may be empty.
Invalid fax partition, or fax partition too small. See “Format fax storage” on page 189 .
Enter Configuration menu > Format Fax Storage .
Some words on an incoming fax are stretched. The sending fax machine had a temporary jam.
Faxes fail to transmit. See “Fax transmission service check” on page 152 .
Fax reception fails. See “Fax reception service check” on page 151 .
7016
Diagnostic information
141