14
EN
If your problem is not listed,
please contact
Customer Support
(see
page 15
)
.
TROUBLESHOOTING (CONT.)
Problem
Possible Solution
The Check Filter Indicator
is still on after replacing the
air filter.
Reset the Check Filter Indicator (see page 10).
The Check Filter Indicator
has not turned on within 8
months.
The Check Filter Indicator is a reminder for you to check
the filters and will light up based on how long the air purifier
has been used (see page 11). If you don’t use your air
purifier often, the indicator will take longer to turn on.
The Check Filter Indicator
turned on before 6 months.
The Check Filter Indicator is a reminder for you to check
the filters and will light up based on how long the air purifier
has been used (see page 11). If you run your air purifier
frequently, the indicator will turn on sooner.
Air does not flow evenly out
of the air purifier.
This is due to the design of the air purifier. This is normal
and will not affect the air purifier’s efficiency.
