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87

Chapter12   Troubleshooting 

This chapter provides useful information to help you resolve difficulties you 
may experience with your WUS-3200 USB MFP server. Fault symptoms, 
possible causes and remedial actions are provided within a quick reference 
table. General USB ports in WUS-3200 USB MFP server only support USB 
printers, USB Mass storages and USB scanner of HP Office Jet Series.   

 

12.1 LED Indicators

 

 
 

Indicators Color/Behavior Description 

Orange Power 

On 

Power 

Not lit 

Power off/System error 

Green Network 

connected 

LAN 

Not Lit 

No physical connection to 
network 

Green blinking 

Activity on wireless network 

Wireless 

Not lit 

Wireless network is disabled 

Green 

USB device connected 

Green blinking 

Connected USB device error   

USB1 

Not lit 

No physical connection to USB 
device 

Green 

USB device connected 

Green blinking 

Connected USB device error   

USB2 

Not lit 

No physical connection to USB 
device 

 

USB Device Status 
 

Devices Status 

Description 

Ready 

Printer is ready. 

Printing 

Printer is printing. 

Out of paper 

Printer is out of paper. 

Printer 

Error 

There are errors in network 
printing. 

Mass 

Ready 

Storage is ready. 

Содержание WUS-3200

Страница 1: ...LevelOne WUS 3200 11g Wireless 2 port USB2 0 MFP Server User s Manual Ver 2 00 0511...

Страница 2: ...S 23 4 1 Overview of Installation Methods 23 4 2 Connecting WUS 3200 MFP Server 23 4 3 Setting up Local Windows Printer Driver 25 4 4 Adding Network Printers in Windows 25 4 4 5 Using Standard Windows...

Страница 3: ...rol Center 66 CHAPTER9 MFP SERVER S WEB PAGES 75 9 1 Introduction 75 9 2 Using Server s Web Pages 75 CHAPTER12 TROUBLESHOOTING 87 12 1 LED Indicators 87 CHAPTER13 RESTORE FACTORY DEFAULT 89 13 1 Using...

Страница 4: ...uctions on how to set up and manage the print server in various network environments To fully benefit from this manual you should be familiar with basic networking principles These instructions are ba...

Страница 5: ...rver One WUS 3200 MFP Server Control Center Software CD One AC Adaptor This Quick Installation Guide 2 2 WUS 3200 USB MFP Server Product CD The WUS 3200 USB MFP Server Product CD provides an easy to u...

Страница 6: ...s WUS 3200 has two USB host ports which are USB 1 1 2 0 low full and high speed compliant and successfully tested with USB 1 1 2 0 printers Mass Storage and HP all in one HPAIO series printers MFP 2 3...

Страница 7: ...does not connect to Ethernet network Wireless Indicator is lit while wireless network is applied If it is not lit it indicates that the server does not connect to wireless network in the last firmware...

Страница 8: ...JetDirect SMB IPP Edit etc printcap File Using vi or other editors to edit the printcap file Print Server Unix Linux RedHat Linux Printer System Manager Using X Windows Interface to operate Windows No...

Страница 9: ...nnectivity eases the setup and movement of the MFP MFP server in your home or office environment 4 Easy to Install The MFP server installs operates and is managed in a reliable and easy fashion 5 Secu...

Страница 10: ...ght up and USB1 and USB2 indicators will flash in turn When the Link indicator lights up the server is correctly connected to the network When USB1 and USB2 indicators do not flash the server starts t...

Страница 11: ...wed by specification 3 2 2 Set Wireless Configuration Using MFP Server Control Center 1 Install MFP Server Control Center MFP Server Control Center is available in the WUS 3200 USB MFP Server Product...

Страница 12: ...uble click the highlight list and type the server s administrator default admin and password default admin 5 After you login successfully from the Server menu select wireless The set Wireless dialog a...

Страница 13: ...ructure or ad hoc SSID and the correct security method with the correct key information 7 If the wireless network is secured by WEP64 or WEP128 authentication method key index and WEP key must be set...

Страница 14: ...ad hoc mode WUS 3200 searches all channels to join the matched wireless ad hoc service set too however if none are found WUS 3200 creates that service set in the assigned channel In ad hoc mode WPA PS...

Страница 15: ...o access Web Pages If the TCP IP parameters of WUS 3200 are not correct you have to use MFP Server Control Center to set the TCP IP parameters first 2 Go to the web page and click CONFIG icon 3 Login...

Страница 16: ...network you have to set the correct network type infrastructure or ad hoc SSID and the correct security method with the correct key information 6 If the wireless network is secured by WEP64 or WEP128...

Страница 17: ...14 7 If the wireless network is secured by WPA PSK TKIP the shared key must be set correctly...

Страница 18: ...that you printed earlier If your DHCP server does not give IP address to the server the server will use the Factory IP address 192 168 1 100 If you are not working in a DHCP network you need to set a...

Страница 19: ...r create a scope in the DHCP manager of the DHCP daemon The entries included in this scope should contain the following parameters range of IP addresses subnet mask default router IP address DNS serve...

Страница 20: ...uble click the highlight list and type the server s administrator default admin and password default admin 4 After you login successfully from the Server menu select TCP IP The Set IP Address dialog a...

Страница 21: ...by DHCP you can use desired DNS by clicking the Manual DNS button and manually assigning a DNS 6 Click Apply to save your settings And the server will reboot 7 You have now finished the procedure of s...

Страница 22: ...US 3200 are not correct you have to use MFP Server Control Center to set the TCP IP parameters first 2 Go to the web page and click CONFIG icon 3 Login your administrator default admin and password de...

Страница 23: ...The system will set the printer model names as the default printer names The system only allows a 12 characters long USB device name For example the printer model name is psc 1310 series and then the...

Страница 24: ...highlight list and type the server s administrator default admin and password default admin 4 After you login successfully from the Server menu select USB Device Information The Set USB Device Informa...

Страница 25: ...USBx_DxPx where USBx represents the USBx port Dx represents the the x th Disk in particular to card reader plugging in multiple cards and Px represents the x th partition 3 4 3 Scanner Names The name...

Страница 26: ...g MFP Server Control Center s Add Printer Standard Windows Add Printer Wizard Windows 2000 XP and 2003 Raw TCP JetDirect Printing MFP Server Control Center s Add Printer Steps for Installing Network P...

Страница 27: ...Server and Windows PC on Same LAN 4 2 2 MFP Server and Windows PC on Different LANs Example Wired Windows PC across Internet Internet Router Router LAN HUB Switch MFP Server USB Printer PC LAN HUB Swi...

Страница 28: ...inter Click Next 5 Choose whether you want to share the printer with other network users Do you want to print a test page Select the appropriate radio button and click Next and Finish 4 4 Adding Netwo...

Страница 29: ...nd click Next 5 In the Printer Name or IP Address box type host name of the MFP server default WUS 3200 or IP address of MFP server In the Port Name box type your desired names or USB1_LPR or USB2_LPR...

Страница 30: ...27 If your server is running on a different LAN than your Windows PC such as Internet PC you must type server s IP address in Printer Name or IP Address box 6 Click Next 7 Click Custom settings...

Страница 31: ...28 8 Click Settings and confirm that the settings are as below The queue names are USB1_LQ USB2_LQ for USB1 port 1 and USB2 port respectively Click OK 9 Click Finish...

Страница 32: ...l Center select your MFP server and click Add Printer 2 Select USB1 Port or USB2 Port to add the printer in Add the printer box choose to use host name or IP address to represent MFP server in Select...

Страница 33: ...ing on a different LAN than your Windows PC such as Internet PC you must choose IP address in Select IP address or Host Name in printer port box 3 Click Apply 4 Select the desired printer driver and c...

Страница 34: ...ional support and click Add port and then click Standard TCP IP Port from the dropdown and click New port 4 The Add Standard TCP IP Printer Port Wizard will pop up and click Next 5 In the Printer Name...

Страница 35: ...rm that the settings are as below The default Port Number values are 9100 9101 for USB port 1 and USB port 2 respectively Refer to server s web pages or MFP Server Control Center tool you can get exac...

Страница 36: ...t MFP Server Control Center select your MFP server and click Add Printer 2 Select USB1 Port or USB2 Port to add the printer in Add the printer box choose to use or IP address to represent MFP server i...

Страница 37: ...ing on a different LAN than your Windows PC such as Internet PC you must choose IP address in Select IP Address or Host Name in printer port box 3 Click Apply 4 Select the desired printer driver and c...

Страница 38: ...wise you have to disable SMB CIFS Print File Server Authentication If you use SMB on Windows 98SE Me with Server Authentication you must login to your Windows 98SE Me using the same user name as in se...

Страница 39: ...and then select a Windows driver for your printer If you already have the printer s driver installed you will be asked whether to keep it or to replace it Click Next 7 Choose whether you want to share...

Страница 40: ...MFP server and click Add Printer 2 Select USB1 Port or USB2 Port to add the printer in Add the printer box choose to use host name or IP address to represent MFP server in Select IP Address or Host N...

Страница 41: ...Printer List please install your printer driver first or click Add New Printer to install the printer driver 4 4 7 Using Standard Windows Method for IPP Printing Windows Platform Windows 98 SE ME 200...

Страница 42: ...network In the URL field enter the following to connect to MFP server http sercver s host name printer name or http server s IP address printer name For example http WUS 3200 psc 1300 ser If your ser...

Страница 43: ...40 5 Click Next and then continue Windows Add Printer Wizard...

Страница 44: ...ver 192 168 1 100 WUS 3200 MFP Server 3 Switch on the MFP server Verify the network connection by using ping command ping WUS 3200 If there is no response or error is indicated there may be problems w...

Страница 45: ...t the remote printer queue name C sd Spool directory name It must be the absolute path D lf Error log file name It must be the absolute path 3 Create the spool directory and error log file registered...

Страница 46: ...window user interface do the steps as follows 1 To start the application select Main Menu button on the Panel Applications System Settings Printing 2 Click on the New button in the Printer configurat...

Страница 47: ...ow and then click on the Forward button 5 In Queue type window you will now be asked to specify which Printer Queue type you are using select the one option form Networked Unix LPD Networked CUPS IPP...

Страница 48: ...ill in MFP server s IP address and queue name and then click the Forward button Example If your MFP server s IP address is 192 168 1 100 and it connects HP PSC 1300 MFP via USB1 port You can type IP i...

Страница 49: ...k the Forward button Example If your MFP server s IP address is 192 168 1 100 and it connects HP PSC 1300 MFP via USB1 port You can type IP in server box as 192 168 1 100 and TCP Port in Port box as 9...

Страница 50: ...iii Click on the Forward button D Networked CUPS IPP Fill in MFP server s IP address and printer name then click the Forward button Example If your MFP server s IP address is 192 168 1 100 and its pri...

Страница 51: ...48 7 Select your printer driver Click on the Forward button Windows will display the Finish and create the new print queue folder 8 Click Finish button...

Страница 52: ...49...

Страница 53: ...data in memory devices connected to MFP server after unauthorized access 3 In order to use the USB Mass Storage device connected to the MFP server the SMB protocol or FTP protocol must be set up 4 Thi...

Страница 54: ...ges If users want to communicate files using FTP client tool or SMB on Windows 98SE Me 2000 with WUS 3200 MFP server they have to set their MFP server code page to be same as the codepage that their W...

Страница 55: ...ver Code Page box and click Apply ii Using Server s Web Pages 1 Go to the web page click CONFIG 2 Login your administrator default admin and password default admin 3 After you login successfully setti...

Страница 56: ...se the following protocols to share your USB Mass Storages with user level security in network SMB CIFS NetBIOS over TCP IP FTP The protocols are shown in Supported Protocols box of MFP Control Center...

Страница 57: ...S Print File Server Enable SMB CIFS Print File Server select the item if you want to support SMB CIFS print File server Enable Internet Access clear the item if you do not allow that users can access...

Страница 58: ...orage with user level security which requires user name and password to login If you clear the item your storage will be shared without security Allow Anonymous Login select the item if you want to al...

Страница 59: ...you allow Internet users can access your storage using the SMB CIFS protocol Enable Server Authentication select the item if you want to share your storage or printer with user level security which re...

Страница 60: ...ick the Workgroup that MFP server belongs to The default Workgroup name is LevelOne You can refer to WUS 3200 MFP Server Control Center or server s web pages to get it You will see that the MFP server...

Страница 61: ...sion If you clear server authentication you do not need username or password to login server You can add user name and password in User Account box by MFP control center or server s Web page 4 The sha...

Страница 62: ...be shared as a network scanner The scan server function is available in any platform that can use SANE client 7 1 Connecting HP All in one MFP to WUS 3200 er 7 2 Using the Shared Scanner in Windows 7...

Страница 63: ...the image resolution Contrast tune the contrast of the image Brightness tune brightness of the image Range define the scanning range of the image Not all the MFP scanners support the options above In...

Страница 64: ...s saving path info 7 2 2 Using Windows Applications Prior to using scanning functions in Windows applications such as MS Word Photoshop etc you have to install network scanner s TWAIN driver in advanc...

Страница 65: ...Search Server button to search existing MFP servers in your network If LevelOne control center software and application program ex photoshop are started up simultaneously you may need to configure th...

Страница 66: ...63 3 Click Connect to Network Scanner button in Server Information box...

Страница 67: ...XSane in Redhat Linux 1 Download SANE Backends from http www sane project org 2 Download and install SANE frontends XSane UNIX binary from http www xsane org 3 Edit etc sane d net conf and put the IP...

Страница 68: ...65 5 Perform scan function...

Страница 69: ...k Install Product button 2 Click Next if you see Next button in installation windows 3 Click Finish 8 2 Using MFP Server Control Center 8 2 1 Use Tools of MFP Server Control Center You can use the fol...

Страница 70: ...ally set to describe the server Host Name the name to represent the server for Windows networking using SMB CIFS protocol Workgroup the SMB CIFS workgroup name that the server belongs to File Server C...

Страница 71: ...printer of USB2 port default 9101 Enable SMB CIFS Print File Server select or clear Enable SMB CIFS Print File Server support It is enabled in Factory Default Enable Internet Access select or clear En...

Страница 72: ...ort you need to type user name and password to login to the server If you clear the support you do not need user name and password to enter the server Allow Anonymous Login select the item if you want...

Страница 73: ...y Please refer to Chapter 14 Restore Factory Default Administrator owns the Read Write Permission for File servers Set Administrator New Administrator type your desired administrator name New Password...

Страница 74: ...ore security Set SNMP Configuration Authentic Community set Community name of SNMP server Trap Community set Trap Community name for SNMP server to send trap packets Trap Address type an IP address to...

Страница 75: ...authentication password of SNMP v3 Privacy Password set privacy password of SNMP v3 Email If you want to receive some alerting mail from the server you have to enable SMTP Protocol and set Email conf...

Страница 76: ...to a person Cc stands for carbon copy type an e mail address to send that mail to a second person SMTP Server requires authentication login to remote SMTP server which requires authentication Account...

Страница 77: ...tool Restart Server click the button the server will be restarted Factory Default click the button the server will restore factory default values Download New Firmware click the button and you can do...

Страница 78: ...server runs the daemon of http server httpd on TCP port 80 Users may use the web pages to see the server s system status and configure the server 9 2 Using Server s Web Pages 9 2 1 Display Server Stat...

Страница 79: ...Windows networking using SMB protocol Workgroup the SMB workgroup name that the server belongs to File Server Code Page if users want to communicate files using FTP client tool or SMB on Windows 98SE...

Страница 80: ...ve to set the server s TCP IP configuration to connect TCP IP network Please see Chapter 3 Basic Installation for more details Supported Protocols The server supports the following TCP IP protocols TC...

Страница 81: ...ct or clear Enable Server Authentication support Select the item if you want to share your storage or printer with user level security which requires user name and password to login If you clear the i...

Страница 82: ...Read Only permission and FTP server will not check the password If you clear the item your FTP server will not support anonymous login function Enable SANE Scanner Access Now Easy Server select or cl...

Страница 83: ...for File servers Set Administrator New Administrator type your desired administrator name New Password type your desired password Retype Password confirm your previous password typing User Accounts li...

Страница 84: ...sents the name of system contact SysName type some letters for variable of SysName that represents the name of system SysLocation type some letters for variable of SysLocation that represents the loca...

Страница 85: ...ss SMTP Port Number set new SMTP server s TCP port number default 25 Subject type the subject of the e mail From Address type the sender s e mail address To Address type an e mail address to send that...

Страница 86: ...e the Maintenance tool Factory Default click the button the server will restore factory default values Download New Firmware from Web Site click the button and you can download new firmware or user so...

Страница 87: ...84...

Страница 88: ...o the user while the following events occurs 1 Add Remove USB device When add new USB device or remove current USB device the server will send the mail to notify the user 2 System Error When there are...

Страница 89: ...Management Protocol Users can use SNMP client software as actual management tool such as HP Open view to management your MFP server The WUS 3200 MFP servers support all relevant parts of MIB II and a...

Страница 90: ...On Power Not lit Power off System error Green Network connected LAN Not Lit No physical connection to network Green blinking Activity on wireless network Wireless Not lit Wireless network is disabled...

Страница 91: ...r There are errors in network File server Ready Scanner is ready Flatbed Scanning Flatbed of scanner is scanning Scrollfed Scanning Scrollfed of scanner is scanning Scanner Error There are errors in n...

Страница 92: ...rver provides the following methods to achieve restoring default parameters of the MFP server 13 1 Using Server s Web Pages 1 Go to the server s web page and click CONFIG 2 Login your administrator de...

Страница 93: ...dministrator default admin and password default admin 4 After you login successfully from the Server menu select Maintenance The Maintenance dialog appears 5 Click Factory Default 13 3 Using Init Butt...

Страница 94: ...bnet Mask 255 255 255 0 Static IP disabled IP 192 168 1 100 Subnet Mask 255 255 255 0 Gateway none DNS none Wireless Basic Region or Domain USA Network Type Infrastructure SSID none Channel No Auto Se...

Страница 95: ...d Allow Anonymous Login disabled SANE Server Enabled SANE Port 6566 Enable UPnP enabled SNMP Authentic Community public Trap Community public Trap Address 0 0 0 0 SysContact support level one de SysNa...

Страница 96: ...isting servers and display their status 2 Select the server that you want to upgrade the firmware Double click the selected server and enter Administrator Name and Password Please note that the defaul...

Страница 97: ...center 4 Run any web browser like Microsoft Internet Explorer Go to http a b c d to access WUS 3200 s home page where a b c d is WUS 3200 s IP address 5 Click CONFIG 6 Login WUS 3200 with administrato...

Страница 98: ...e using the factory default values after next restarts i e your MFP server s configuration will recover to Factory Default values 2 Start the TFTP client Tool Image Burner 3 Type the server s Fallback...

Страница 99: ...96 6 Plug off power adapter and then plug on the power adapter to restart server...

Страница 100: ...xceeding 3 seconds and then the connected HP printer or PCL supported printer will print out the system configuration 2 Maintenance Simultaneously press Init button and turn on plug the power adaptor...

Страница 101: ...ettings to factory default values B Perform a TFTP server You can upgrade new firmware using any TFTP client tool refer to Chapter 14 Upgrade New Firmware Procedure C Note After performing the tasks m...

Страница 102: ...ted States Central Europe Greek Cyrillic Japanese Shift JIS Korean Traditional Chinese Big 5 Simplified Chinese GB 2312 Thai Arabic Firmware Upgrade Firmware upgrade using the internal web pages Windo...

Страница 103: ...er and MS Internet Explorer 5 x or higher MFP Server Management Internal web pages for configuration monitoring and firmware upgrading Windows tool for installation configuration monitoring and firmwa...

Страница 104: ...iceJet 5110 series HP OfficeJet 5500 series HP OfficeJet 6100 series HP OfficeJet 6150 series HP OfficeJet 6210 series HP OfficeJet 7100 series HP OfficeJet 7110 HP OfficeJet 7130 HP OfficeJet 7140 HP...

Страница 105: ...ries 5100 series 5550 series 5600series 5850 series 6122 series 6127 series 9300 series 9600 series 995c series cp1700 series Office jet 4100 series 4200 series 5500 series 6100 series 7100 series 910...

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