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Network Camera User’s Manual

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Appendix

A. Troubleshooting & Frequently Asked Questions

Q1: Status led does not light up.

A1: First, make sure that

「

Configuration>System>Turn off the LED indicator

」

is disabled.

If it is, check the item, and the led should light up. Second, if red led does not light up,
please check that the power adapter in the package is plugged correctly. And last, if
green led does not light up; please check that category 5 UTP cable is plugged correctly.
If the problem is still not solved, please contact your dealer for further help.

Q2:

What kind of Ethernet cable is used by network camera?

A2: The network Camera uses Category 5 UTP cable allowing 10 and/or 100 Base-T
networking.

Q3: The Network Camera will be installed and work if a firewall exists on

the network?

A3:

There are two way to set up the IP camera at Internet.

(1) By UPnP Port Forwarding
1. Select an IP router. It must support UPnP port forwarding and enable this function

first!!

2. Connect

camera

RJ45 cable to IP router and the router is also connected to Internet.

3. Plug power cord to

camera

.

4. Go to

camera

Network page. Enable UPnP port forwarding

5. Check

camera

status, we can see the ports had been successfully opened!

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Содержание FCS-4201

Страница 1: ...Network Camera User s Manual 1 66 FCS 4201_4301_4202_4302 PT Zoom Dome Network Camera 2 Megapixel PoE 802 3af Day Night IR LEDs WDR 3DNR User s manual Version 0 8 ...

Страница 2: ...S 4202_4302 7 Connect to the Network Camera 13 Install the IP Finder program 13 Bonjour program 19 C2 mylevel1 com Free DDNS service 20 Initial Access to the Network Camera 21 Primary user s capability 23 Main Screen with Camera View 23 Client Setting 28 Definitions in Configuration 30 System parameters 30 Security 32 Network 34 Access list 37 Audio and Video setting 40 Video record 44 ...

Страница 3: ...odel only 48 Application 50 Storage 53 Syslog 55 Status and Parameters 56 Maintenance 57 Appendix 59 A Troubleshooting Frequently Asked Questions 59 B Technical specifications 65 C Notification of Conpliance 66 Default Settings IP Address DHCP Username root Password ...

Страница 4: ... browser you get instant on demand video streams Within minutes you can set up the Network Camera to capture a video sequence to a PC Live video image can be uploaded to a website for the world to see or made available only to select users on the network The Network Camera is a network device and its use should be straightforward for those who have basic network knowledge The Network Camera is des...

Страница 5: ...ler immediately Network Camera Wired or PoE Software CD Power adapter Quick installation guide Screws RJ45 Female General I O Terminal Block Mounting Kit indoor Note Using a power supply with a different voltage than the one included with the Network Camera will cause damage and void the warranty for this product ...

Страница 6: ...Network Camera User s Manual 6 66 Connections Hardware description_Indoor_FCS 4201_4301 Outer View Inner View Slide cover Wired cover ...

Страница 7: ...Network Camera User s Manual 7 66 Hardware description_Indoor_FCS 4202_4302 Outer View ...

Страница 8: ...Network Camera User s Manual 8 66 Inner View ...

Страница 9: ... Camera User s Manual 9 66 Hardware Installation 1 Attach the Network Camera with the included stand 2 Place the Camera fix it onto ceiling or wall Use screws to fix the Network Camera onto the ceiling or wall ...

Страница 10: ...Network Camera User s Manual 10 66 ...

Страница 11: ... s Manual 11 66 3 General I O Terminal Block Name Specification 12V DO Power 12V 12V DO Digital Output GND DI Digital Input GND DI Ground DI DO Diagram Please refer to the following illustration for the connection method ...

Страница 12: ...ra is PoE compliant allowing transmission of power and data via a single Ethernet cable Follow the below illustration to connect the Network Camera to a PoE enabled switch via Ethernet cable Using a non PoE switch Use a PoE power injector optional to connect between the Network Camera and a non PoE switch ...

Страница 13: ... Network camera s IP address The Administrator must place the product software CD into the CD ROM drive of the PC running in Microsoft Windows An auto run program will pop up If the program is not on auto run go to the root directory of the software CD and click on autorun exe Click on Software Utility item after the window contents changed click on Install Cam Finder to run Cam Finder program ...

Страница 14: ...twork Camera User s Manual 14 66 Cam Finder is used to search the IP address of Network Cameras or Video servers on a LAN After searching Video Servers or Network Cameras will be located by the Cam Finder ...

Страница 15: ...ra button The program will search for all family network devices on the same LAN After searching the main installer window will pop up Click on the MAC and model name which matches the product label on your device to connect to the Network Camera via Internet Explorer ...

Страница 16: ...al 16 66 Setup Camera Auto Install Wizard will be started and that it can auto guide through the installation process Press the Next button execute next process For more information please refer to the Network section on page 33 ...

Страница 17: ...Network Camera User s Manual 17 66 ...

Страница 18: ...Network Camera User s Manual 18 66 ...

Страница 19: ...Network Camera User s Manual 19 66 Bonjour program Safari browser supports Bonjour search program the will search for all family network devices on the same LAN ...

Страница 20: ...he host name you want and your e mail address and click Register then you can have the hostname for this camera not longer than 20 seconds if the DDNS registration result is OK Then you can connect to this ip camera by http XXX c2 mylevel1 com XXX the host name you type The HTTP port get it automatically by c2 mylevel1 server User password Default the password is last six number of the MAC To chan...

Страница 21: ...ess to the Network Camera in Windows the web browser may prompt for permission to install a new plug in for the Network Camera This plug in has been registered for certificate and is used to display the video in the browser Users may click on to proceed 1 Click Install and Run ActiveX controls ...

Страница 22: ...Network Camera User s Manual 22 66 2 The video will be displayed Note Please contact with your dealer for assistance if the APPs of iPhone ipad or android phone required for camera ...

Страница 23: ...at the camera sees Click the configuration in the bottom of left column to link to the configuration page Configuration functions Client Settings Clicking on this button links you to the client setting pages please check the following session for more details Configuration Please notes that only the administrator can access it Language Click this button to choose a language for the user interface ...

Страница 24: ... to full screen mode Press the Esc key to switch back to normal mode 4 Click on this button freeze the video and playing when you click again 5 Click on this button stop video output 6 Use this function you can record video in your PC by browser directly The files format will be in MP4 Note Due to the UAC User Access Control function in Windows Vista or Windows 7 the IE browser would need to be ru...

Страница 25: ... the environment and send to client 10 Click on this button to adjust the Microphone volume 11 Click on this button switch Microphone Mute On Off 12 Go to PTZ type Once the Administrator has determined the preset positions the User can aim the camera using this control ...

Страница 26: ...tinuously when click the button 9 Patrol PTZ type The button directs the camera to patrol among the preset positions in the patrol list which can be modified on the Camera control page The cycle of patrol is from 1 to Unlimit 10 Video Tracking PTZ type is able to track dynamic objects within screen video 11 Focus There are two different Focus modes Focus1 and Focus2 press two seconds on the Focus ...

Страница 27: ...Network Camera User s Manual 27 66 ...

Страница 28: ...a in internet mode of protocol UDP Select use UDP protocol connect camera TCP Select use TCP protocol connect camera HTTP Select use HTTP protocol connect camera 3 Recording options Users can record live video as they are watching by clicking start MP4 Recording on the main page Here you can specify the storage destination and file name Folder Specify the storage destination for the recorded video...

Страница 29: ...nside with this protocol is that the real time effect is worse than that with the UDP protocol The TCP guarantees the complete delivery of streaming data and thus provides better video quality However the real time effect is not as good as that of the UDP protocol If no special need is required UDP protocol is recommended Generally speaking the client choice will be in the order of UDP HTTP After ...

Страница 30: ...ion Please note that only the Administrator can access the system configuration System parameters 1 General Setting 1 Host name The text displays the title on the top of the main page 2 LED indicator Select turn on or turn off the led indicator Firmware version ...

Страница 31: ...Camera according to the local computer C Manual Adjust the date and time by the Administrator D Adjust by NTP server Synchronize the time according NTP server over the Internet whenever the Network Camera is switched on It fails if the assigned time server cannot be found a NTP server Assign the IP address or domain name of the time server Leaving the text box blank connects the Network Camera to ...

Страница 32: ...dentically in both text boxes The typed entries will be displayed as asterisks for security purposes After pressing finish the web browser will ask the Administrator for the new password to access 2 Manage privilege You can modify the manage privilege of operators or viewers Check or uncheck the item then click finish to enable the settings 3 Manage user 1 Add a new user Administrators can add up ...

Страница 33: ...nistrators can modify user s password and privilege Click Finish to enable the setting Access rights are sorted by user privilege Administrator Operator and Viewer Only administrators can access the Configuration page Operators cannot access the Configuration page but can use the URL Commands to get and set the value of parameters Viewers access only the main page for live viewing ...

Страница 34: ... status is Get IP address automatically This could be tedious to perform software installation whenever the Network Camera starts Therefore once the network is set especially for the IP address should be entered correctly Select Use fixed IP address then the Network Camera will skip installation The Network Camera will automatically restart and operate normally after a power outage You can run IP ...

Страница 35: ...port can be typed besides the default Port 554 RTP Port The RTP port can be typed besides the default Port 54 Note Please set Video RTP port in even number after default value port 54 Then Video RTCP pot Audio RTP port Audio RTCP port will automatically set the values in ascending RTSP Streaming access names The RTSP streaming currently supports video only audio only and audio video To use the aud...

Страница 36: ...gging in the DDNS server or notify the User of the new IP address Note when this field is input as User name the following field must be input as Password 7 Password Please input the password or key to get the DDNS service 8 finish Click on this button to save modify settings for the DDNS service ...

Страница 37: ...Network Camera User s Manual 37 66 Access list Access list setting 1 How to control access permission by verifying the client PC s IP address General Settings General Settings ...

Страница 38: ...ed list There are three types of rules for user to set up Single This rule allows the user to add an IP address to the Allowed Denied list For example Network This rule allows the user to assign a network address and corresponding subnet mask to the Allow Deny List The IP address is written in the CIDR format For example ...

Страница 39: ...Network Camera User s Manual 39 66 Range This rule allows the user to assign a range of IP addresses to the Allow Deny List This rule is only applied to IPv4 For example ...

Страница 40: ...Network Camera User s Manual 40 66 Audio and Video setting ...

Страница 41: ...epends on local utility Change the frequency setting to eliminate uncomfortable flash image when the light source is only fluorescent light Video Setting 1 Contrast Adjust the image contrast level which ranges from 5 to 5 2 Brightness Adjust the image brightness level which ranges from 5 to 5 3 Saturation Adjust the image saturation level which ranges from 5 to 5 4 Sharpness Adjust the image sharp...

Страница 42: ...d Offset These two slide bar Target Luminance and Offset represent the expected target value of the luminance of the weighting result of AE windows in the image and its tolerance as offset For example target luminance is set to 100 and target offset is set to 20 that means the average luminance of the AE window should be in the range from 80 to 120 100 10 When the actual luminance does not meet th...

Страница 43: ...kering or banding phenomenon under fluorescent light the actual shutter speed will be locked at 1 120 1 60 1 30 if Power Line Frequency is 60Hz or 1 100 1 50 1 25 if Power Line Frequency is 50Hz The setting of Power Line Frequency is on the sub tab Video and Audio The exposure may not be stable if the maximum value and the minimum one are set to the same value without adjustable interval Besides t...

Страница 44: ...eo record Schedule mode 1 Every day Enable Disable every day application 2 Week day Enable Disable week day application 3 Selected day Enable Disable selected day application Schedule information 1 Enter the Start time and Stop time for day mode Note that the time format is hh mm and is expressed in 24 hour clock time By default the start and end time of day mode are set to 01 00 00 and 23 59 59 ...

Страница 45: ...time interval 3 Prefix file name You can setting the file name and enable or disable to add the date and time on file name Response mode There are two choices of server types available NAS Micro SD Card Select the item to display the detailed configuration options 1 NAS NAS server address Enter IP address of the NAS server NAS shared directory Enter the NAS shared directory path Workgroup Enter th...

Страница 46: ... of audio codec types available AMR AAC and G 711 2 Bit rate AMR The bit rates are selectable at the following rates 4 75Kbps 5 15 Kbps 5 9 Kbps 6 7 Kbps 7 4 Kbps 7 95 Kbps 10 2 Kbps and 12 2 Kbps AAC The bit rates are selectable at the following rates 8Kbps 16Kbps 24Kbps and 32Kbps G 711 pcmu and pcma ...

Страница 47: ... the maximal refresh frame rate per second Set the frame rate higher for a smoother video quality 6 Intra frame period Determine how often to plant an I frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption 7 Video Quality type Setting optimizes bandwidth utilization and video quality Constant bit rate User can ad...

Страница 48: ...cordingly 1 UL UR LL and LR buttons control the camera to an oblique angle And Home button controls the camera to the center 2 Pan angle This sets the range of the horizontal movement of the camera The larger value is setting the larger movement of Left or Right is performing by the camera 3 Tilt angle This sets the range of the vertical movement of the camera The larger value is setting the large...

Страница 49: ...ge by clicking on this button Set the auto pan range manually Click on the button will set the auto pan range of the Network Camera 3 Add or delete a preset point Add current point as a preset point If the User wants to save the current view as a preset location enter a name to each of the current video view on Preset points and click on the Finish button The camera allows for 20 preset locations ...

Страница 50: ...application 3 Selected day Enable Disable selected day application Schedule information 1 Enter the Start time and Stop time for day mode Note that the time format is hh mm ss and is expressed in 24 hour clock time By default the start and end time of day mode are set to 01 00 00 and 23 59 59 2 Sun Mon Tue Wed Thu Fri Sat Select the days of the ...

Страница 51: ...onse mode There are four choices of server types available Email FTP NAS and SD Card storage Select the item to display the detailed configuration options 1 Email Email security mode If your SMTP server requires a secure connection SSL or TLS check This server requires a secure connection SSL or TLS Sender email address Enter the email address of the sender Recipient email address Enter the email ...

Страница 52: ...ed directory path Workgroup Enter the NAS workgroup parameter User account Enter the login name of the NAS account User password Enter the password of the NAS account Note Video record with the Application must be set to the same shared directory path If you would like to do detail recording settings or multi channel recording please install bundled 64CH recording software in CD ...

Страница 53: ...rmation NAS server setting 1 NAS Host name Choose and input the NAS Host name of this camera 2 Workgroup Input the name of Workgroup You can see the NAS Host name you input in the same workgroup with your PC Then you can connect to this device and download the files easily from SD card which is inserted to this 1 2 3 ...

Страница 54: ... the mouse left button that the file structure expand Press the mouse right button that Right click menu is displayed You can choose upload or delete files NOTE Allow the user to upload or delete files when the storage device is not write protected If the SD card can t be detected please link to the following URL http www sdcard org consumers formatter to download the SD Formatter Kit formatting y...

Страница 55: ...can use some software on Windows that is compliant to RFC 3164 An example is Kiwi Syslog Daemon Visit http www kiwisyslog com kiwi syslog daemon overview Check Setup and Enable then input the IP address and port number of the log server to enable the remote log facility In the Current log it displays the current system log file The content of the log provides useful information about configuration...

Страница 56: ...Manual 56 66 Status and Parameters User can find a lot of information about the system such as Upnp port forwarding Traversing NAT Public IP and so on User also can get the number of current viewer of the Network Camera here ...

Страница 57: ...ngs Restore all settings to factory default except settings in Network type and Root Password The system will restart and require the installer program to set up the network again 3 Export Import file Export setting backup file Click to export all parameters for the device and user defined scripts Upload setting backup file Click Browse to upload a setting backup file Please note that the model an...

Страница 58: ...uld not turn off the power during updating the firmware and wait for finish message Warning The upgrade firmware procedure cannot be interrupted If the power and or network connection are broken during the procedure it might possibly cause serious damage to the Network Camera Note When upgrade firmware please wait for 210 360 seconds and then you can connect to Network Camera again The system will...

Страница 59: ...olved please contact your dealer for further help Q2 What kind of Ethernet cable is used by network camera A2 The network Camera uses Category 5 UTP cable allowing 10 and or 100 Base T networking Q3 The Network Camera will be installed and work if a firewall exists on the network A3 There are two way to set up the IP camera at Internet 1 By UPnP Port Forwarding 1 Select an IP router It must suppor...

Страница 60: ... Then you can see camera through Internet 7 You can also type the ddns name at below label of camera on browser URL field For example you may type ah00001 ip discovery com 8080 2 By Setting Port Forwarding Manually 1 Select a router Set the port forwarding as following ...

Страница 61: ...Network Camera User s Manual 61 66 PS Port 80 is HTTP Port port 53 is stream port port 554 is RTSP port and port 443 is HTTPS port 2 Go to camera Network page Disable UPnP port forwarding function ...

Страница 62: ...amera in the local area network A4 By using the IP Finder2 program or using UPnP to find it Q5 IP Finder2 program cannot find Network Camera in the local area network at first time A5 Make sure the subnet of network camera is same as your PC If the local area network supports DHCP the camera is Get IP address automatically in the Network page default If the local area network does not support DHCP...

Страница 63: ... the object is too near move the object away from Network Camera Q10 The cover of network camera is warm Is it normal A10 Network camera is a precision device The internal material has the operational temperature and it is normal when user touch the cover feels warm It is recommended to put the network camera at aired place and not put at any other device Q11 What is the scope of wireless network ...

Страница 64: ...your ISP for available port The proxy server may prevent you from connecting directly to Network Camera set up not to use the proxy server Confirm that Default Gateway address is correct The router needs Port Forwarding feature Refer to your router s manual for details Packet Filtering of the router may prohibit access from an external network Refer to your router s manual for details Access Netwo...

Страница 65: ...280x1024 1280x800 640x480 320x240 and 176x144 Audio G 711 AMR AAC Omni directional Microphone Support 2 way audio Algorithm supported H 264 MPEG4 MJPEG multi codec for streaming video JPEG for still image Physical 10 baseT or 100 baseT Fast Ethernet auto negotiation I O Interface RJ 45 DI DO Audio in Audio out DC Power Micro SD slot inside camera Pan Tilt angle Support auto tracking function Suppo...

Страница 66: ...oC please visit http global level1 com downloads php action init GPL License Agreement GPL may be included in this product to view the GPL license agreement goes to http download level1 com level1 gpl GPL pdf For GNU General Public License GPL related information please visit http global level1 com downloads php action init ...

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