30
TROUBLESHOOTING
ISSUE
POSSIBLE REASON
POSSIBLE SOLUTION
MONITOR/CAMERA NOT
FUNCTIONING
• Monitor/Camera may not be powered On.
• Monitor battery may be depleted.
• Power adapters may not be properly connected.
• Confirm the monitor and camera are powered On.
• Try recharging the monitor battery.
• Check the power adapter connections.
NO RECEPTION OR PICTURE ON THE
MONITOR
• Monitor and camera may not be properly paired.
• Camera may be too far away from the monitor.
• Follow the Camera Pairing instructions to re-connect
the camera and monitor.
• Try moving the monitor and camera closer together.
RECEPTION INTERFERENCE (STATIC)
• Monitor and camera may be too far apart.
• Monitor battery power may be too low.
• Other electronic devices such as microwave ovens or
wireless routers may be interfering with the signal.
• Camera and monitor may be placed too close to metal
objects.
• Try moving the monitor and camera closer together.
• Try recharging the monitor battery.
• Try moving the position of the unit.
FEEDBACK (SCREECHING, STATIC) IS
COMING THROUGH THE MONITOR/
CAMERA
• Camera and monitor may be too close together.
• Volume on the monitor may be set too high.
• Try moving the position of the unit.
• Adjust the monitor volume to a lower setting to prevent
feedback.
NOISE (STATIC, BEEPING) IS COMING
THROUGH THE MONITOR
• Monitor battery power may be too low.
• Try recharging the battery.
PICTURE WORKS BUT THERE IS NO
SOUND
• Volume settings on the monitor may be too low.
• Adjust the monitor volume to a higher setting.
AUDIO WORKS BUT THERE IS NO
PICTURE
• Power Save Mode may be enabled.
• Change the Power Save setting to Always On to enable
continuous video/audio monitoring.
