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An option that previously worked does not work now

Symptom: An option that previously worked does not work now.

Actions:

• Verify that all option hardware and cable connections are secure.

• If the option comes with its own test instructions, use those instructions to test the option.

• If the failing option is a SCSI option, verify that:

– The cables for all external SCSI options are connected correctly.

– The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

– All external SCSI options are turned on. External SCSI options must be turned on before the computer

is turned on. For more information, see your SCSI documentation.

• Verify that the option and any required device drivers are installed correctly.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 12 “Getting information, help, and service” on page 101.

Performance and lockup problems

Poor performance and lockup problems can be a result of any of the following:

•

“Insufficient free hard disk drive space” on page 95

•

“Excessive number of fragmented files” on page 96

•

“Insufficient memory” on page 96

Make a selection from the above list to find out more about the corrective actions you can take.

Insufficient free hard disk drive space

Symptom: Insufficient free hard disk drive space

The Windows operating system will slow down and might produce errors if the hard disk drive gets too full.

To check the amount of free space on the Windows 7 operating system, do the following:

1. Click

Start

➙

Computer

2. Right-click your C drive entry and then click

Properties

. The amount of free disk space is displayed.

Actions to free up disk space:

•

1. Click

Start

➙

Computer

2. Right-click your C drive entry and then click

Properties

3. Click

Disk Cleanup

4. A list of unnecessary file categories is displayed. Select each file category you want to delete,

and then click

•

1. Click

Start

➙

Control Panel

2. Click

Programs

3. Click

Turn Windows features on or off

4. A list of optional Windows components is displayed. Follow the instructions on the screen.

Chapter 11

Troubleshooting and diagnostics

Содержание ThinkStation 0567

Страница 1: ...ThinkStation User Guide Machine Types 0567 0568 0569 and 0606 ...

Страница 2: ...rmation on page v and Appendix B Notices on page 107 First Edition April 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...r 3 You and your computer 19 Accessibility and comfort 19 Arranging your workspace 19 Comfort 19 Glare and lighting 20 Air circulation 20 Electrical outlets and cable lengths 20 Register your computer with Lenovo 21 Moving your computer to another country or region 21 Voltage selection switch 21 Replacement power cords 21 Chapter 4 Security 23 Security features 23 Locking the computer cover 24 Ins...

Страница 4: ...ng the LSI MegaRAID BIOS configuration utility 74 Creating RAID volumes using the LSI MegaRAID BIOS configuration utility 75 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility 75 Setting the hot spare hard disk drive 76 Chapter 9 Updating system programs 77 Using system programs 77 Updating flashing the BIOS from a disc 77 Updating flashing the BIOS from your operating system ...

Страница 5: ...notice 109 Electronic emissions notices 109 Federal Communications Commission Declaration of Conformity 109 Appendix D WEEE and recycling information 113 Important information for the European Directive 2002 96 EC 113 Recycling information 113 Recycling information for Brazil 114 Battery recycling information for Taiwan 114 Battery recycling information for the European Union 115 Index 117 Copyrig...

Страница 6: ...iv ThinkStation User Guide ...

Страница 7: ...tomer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the co...

Страница 8: ...g so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquid...

Страница 9: ...e you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions Do not leave your computer power adapter or accessorie...

Страница 10: ...sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or a...

Страница 11: ... not view directly with optical instruments and avoid direct exposure to the beam Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these ...

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Страница 13: ... cache vary by machine type Memory Your computer supports up to eight DDR3 ECC UDIMMs double data rate 3 error correction code unbuffered dual inline memory modules or DDR3 ECC RDIMMs double data rate 3 error correction code registered dual inline memory modules Internal drives Optical drive DVD ROM DVD R W or Blu ray optional Serial Attached SCSI SAS hard disk drive Note To support SAS hard disk ...

Страница 14: ...STe Intel RSTe is a device driver and software solution that provides support for SATA RAID 0 1 and 5 arrays or SAS RAID 0 and 1 arrays the hard disk drive enablement module is required on specific Intel chipset system boards to enhance hard disk drive performance Preboot Execution Environment PXE The Preboot Execution Environment is an environment to start computers using a network interface inde...

Страница 15: ...s x4 card slots one slot is x16 mechanical Two PCI Express x16 graphics card slots Power supply Your computer comes with a 610 watt automatic voltage sensing power supply Security features Computrace Agent software embedded in firmware Cover presence switch also called intrusion switch available in some models Ability to enable or disable a device Ability to enable and disable USB 2 0 connectors i...

Страница 16: ...ge Note The allowable upper temperature limit decreases by 1 C 1 8 F for every 300 m 1000 ft above sea level Humidity Operating 10 to 80 non condensing Storage 10 to 90 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequ...

Страница 17: ...d Recovery Enhanced Backup and Restore Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Product Recovery The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings SimpleTap The SimpleTap pr...

Страница 18: ... and Restore icon is activated Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance See Lenovo Solution Center on page 99 for detailed information Adobe Reader The Adobe Reader prog...

Страница 19: ...cations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations 1 Optical drive eject close button 5 USB 2 0 connector 2 USB 2 0 connector 6 Hard disk drive activity indicator 3 Microphone connector 7 Power switch 4 Headphone connector 8 Power indicator Chapter 1 Product overview 7 ...

Страница 20: ...or number and location vary by model 10 Serial port Serial port 1 Connector Description Audio line in connector Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Audio line out connector Used to send audio...

Страница 21: ...uter PS 2 mouse connector optional Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector This connector is available when you have an optional PS 2 keyboard and mouse adapter installed in your computer Serial port Used to attach an external modem a serial printer or other devices that use a 9 pin serial port USB 2 0 connector Use this connector to attach a de...

Страница 22: ...mputer cover on page 30 Figure 3 Component locations 1 Heat sink and fan assembly 7 Hard disk drive or solid state drive 2 Optical drive bay 8 Adapter card retainer 3 Card reader bay 9 PCI Express card installed in some models 4 Front bezel 10 Memory module s 5 Internal speaker 11 Rear fan assembly 6 Adapter card guide 12 Power supply assembly 10 ThinkStation User Guide ...

Страница 23: ...4 Auxiliary LED connector 5 Memory fan connector 25 Front panel connector for connecting LED indicators and power switch 6 Hard disk drive fan connector 26 Thermal sensor connector 7 Memory slot 3 DIMM3 27 Front audio connector 8 Memory slot 7 DIMM7 28 Internal speaker connector 9 Memory slot 4 DIMM4 29 PCI Express x4 card slot 10 Memory slot 8 DIMM8 30 PCI card slot 11 Hard disk drive enablement ...

Страница 24: ...store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect...

Страница 25: ...r solid state drive bay 3 Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Machine Type XXXX Model Number XXX Figure 6 Machine type and model label C...

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Страница 27: ...can I find help about the Windows operating system The Windows Help and Support information system provides you detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system click Start Help and Support Using the keyboard Your computer comes with a standard keyboard The Microsoft Windows shortcut ke...

Страница 28: ...h the mouse properties function in the Windows Control Panel Adjusting audio Sound is an important part of the computer experience Your computer has a digital audio controller built into the system board Some models also have a high performance audio adapter installed in one of the PCI card slots About your computer audio If a factory installed high performance audio adapter is installed in your c...

Страница 29: ... 3 Move the sliders up or down to raise or lower the volume of your computer Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed DVD drives use industry standard 12 cm 4 75 inch CD media or DVD media If your computer comes with a DVD drive the drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD R...

Страница 30: ...CD or DVD player program starts automatically For additional information refer to the CD or DVD player program help system To remove a CD or DVD from the DVD drive do the following 1 With the computer on press the Eject Load button When the tray slides out automatically carefully remove the disc 2 Close the tray by pressing the Eject Load button or by gently pushing the tray forward Note If the tr...

Страница 31: ...in your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of elect...

Страница 32: ... clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air Th...

Страница 33: ...fer to official Web sites or other literature for travelers to the country or region where you are located If your computer has a voltage selection switch you must set the switch to match the voltage available at your electrical outlet Setting the voltage selection switch incorrectly will cause the computer to malfunction and might cause permanent damage to the computer Do not connect the computer...

Страница 34: ...For power cord information and part numbers go to http www lenovo com powercordnotice 22 ThinkStation User Guide ...

Страница 35: ... password on page 66 3 From the Security submenu select Chassis Intrusion Detection Enabled The cover presence switch connector on the system board is enabled When the cover presence switch detects that your computer cover is not properly installed or closed when you turn on the computer an error message will be displayed To bypass the error message and log in to the operating system do the follow...

Страница 36: ...orized access to the inside of your computer There is a keylock 1 on the computer cover The keys 2 are attached to the rear of the computer For security store the keys in a secure place when you are not using them Figure 7 Locking the computer cover 24 ThinkStation User Guide ...

Страница 37: ...Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed Figure 8 Installing a padlock Chapter 4 Security 25 ...

Страница 38: ...e type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 9 Integrated cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords Yo...

Страница 39: ...ccess and individual user settings For more information see Help and Support on page 101 Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preintalled with a firewall program it helps protect...

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Страница 41: ...out setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer...

Страница 42: ...ut cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 7 and Locating connectors on the rear of your computer on page 8 4 Remove any locking device that secures the computer cover such as a padlock or an integrated cable lock See Locking the computer cover on page 24 and Attaching an integrated cable l...

Страница 43: ... front bezel 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inwards until it snaps into position on the left side What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replaceme...

Страница 44: ...er on page 30 3 Open the adapter card retainer Figure 12 Opening the adapter card retainer 4 Depending on whether you are installing or replacing a PCI card do one of the following If you are installing a PCI card remove the appropriate metal slot cover at the rear of the computer If you are replacing an old PCI card grasp the old card that is currently installed and gently pull it out of the slot...

Страница 45: ... press the card retaining latch 1 as shown to disengage the latch Grasp the card and gently pull it out of the slot Figure 13 Removing a PCI card 5 Remove the new PCI card from its static protective package Chapter 5 Installing or replacing hardware 33 ...

Страница 46: ...cing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace a memory module Your computer has eight slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs When installing or replacing a memory module use the following guideline...

Страница 47: ...ard on page 11 5 Remove any parts that might prevent your access to the memory slots 6 If your computer model comes with memory coolers you need to remove the memory coolers to access the memory slots To remove a memory cooler disconnect the memory fan cable from the system board Pull the tab on the memory cooler outward pivot the memory cooler and then disengage the rear of the memory cooler Figu...

Страница 48: ...e 17 Opening the retaining clips 8 Position the new memory module over the memory slot Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board Push the memory module straight down into the slot until the retaining clips close Figure 18 Installing a memory module 36 ThinkStation User Guide ...

Страница 49: ...before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace the optical drive To install or replace an optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Remove the front bezel See Removin...

Страница 50: ...of the optical drive press the blue release button and then slide the optical drive out of the front of the computer Figure 20 Removing the optical drive 5 Install the optical drive retainer on the side of the new optical drive Figure 21 Installing the optical drive retainer 38 ThinkStation User Guide ...

Страница 51: ... the optical drive 7 Connect the signal cable and the power cable to the new optical drive Figure 23 Connecting the optical drive 8 Reinstall the front bezel See Removing and reinstalling the front bezel on page 30 What to do next To work with another piece of hardware go to the appropriate section Chapter 5 Installing or replacing hardware 39 ...

Страница 52: ...LSI MegaRAID SAS adapter card is installed To install or replace a hard disk drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the hard disk drive See Locating internal drives on page 12 4 Disconnect the signal cable and the power cable from the hard disk drive 5 Gent...

Страница 53: ... Installing the hard disk drive into the bracket Note If you are installing a 2 5 inch hard disk drive you need to install it into a 2 5 to 3 5 inch converter bracket first Then install the 2 5 inch hard disk drive with the converter bracket into the 3 5 inch hard disk drive bracket Figure 26 Installing a 2 5 inch hard disk drive into the bracket Chapter 5 Installing or replacing hardware 41 ...

Страница 54: ...t into the hard disk drive bay until it snaps into position Figure 27 Installing a hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive Figure 28 Connecting a SATA hard disk drive 42 ThinkStation User Guide ...

Страница 55: ...portant safety information on page v This section provides instructions on how to install or replace a hard disk drive enablement module To install or replace a hard disk drive enablement module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Open the adapter card retainer See F...

Страница 56: ...0 Removing the hard disk drive enablement module 7 To install a new hard disk drive enablement module align the hole in the module with the plastic standoff on the system board and then position the module on the corresponding connector on the system board Press the hard disk drive enablement module downward until it is secured in place Figure 31 Installing a new hard disk drive enablement module ...

Страница 57: ... replace the card reader Note The card reader is only available in some models To replace the card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 30 3 R...

Страница 58: ... clip to remove the card reader out of the chassis Figure 32 Removing the card reader 7 Install the card reader retainer on the side of the new card reader Figure 33 Installing the card reader retainer 46 ThinkStation User Guide ...

Страница 59: ...n page 55 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when you turn off the computer The batt...

Страница 60: ...ement on page 55 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 7 Turn on the computer and all attached devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 7 Using the Setup Utility program on page 65 What to do next To work with another piece of...

Страница 61: ...mponent that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Disconnect the power sup...

Страница 62: ...ply assembly Figure 37 Removing the screws for the power supply assembly 6 Depress the power supply assembly latch 1 Slide the power supply assembly to the front of the computer and then lift it out of the chassis 7 Ensure that the new power supply assembly is the correct replacement 50 ThinkStation User Guide ...

Страница 63: ...epair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the heat sink and fan assembly CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 Tur...

Страница 64: ...processor b Do not touch the thermal grease while handling the heat sink and fan assembly 8 Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes on the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the system board 9 Follow the fol...

Страница 65: ... and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the rear fan assembly See Locating components on page 10 4 Disconnect the rear fan assembly cable from the rear fan connector on the system board See Locating parts on the system board on page 11 5 The rear fan assembly is attached to the chassis by four rubber mo...

Страница 66: ...oard What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 55 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to repla...

Страница 67: ... in your computer 2 If you have removed the front bezel reinstall it 3 Make sure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover 4 Align the cover with the chassis and then close the cover to engage the cover latch 5 Use the key to lock the keyloc...

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Страница 69: ...ware or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files Creating and using recovery media You can use recovery media to restore the hard disk drive...

Страница 70: ... computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 62 Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the R...

Страница 71: ...r last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot st...

Страница 72: ...k Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue ...

Страница 73: ...uctions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the DRIV...

Страница 74: ...umentation that comes with the option When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 61 Solving recovery pro...

Страница 75: ...It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Chapter 6 Recovery information 63 ...

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Страница 77: ...l be prompted to do one of the following Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the sy...

Страница 78: ...ch time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data...

Страница 79: ...tandard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 55 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Configuration Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the...

Страница 80: ...nce mode and Deep Sx You can enable the ErP compliance mode and Deep Sx through the Devices menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode To enable ErP compliance mode and Deep Sx in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 65 2 From the Setup...

Страница 81: ... program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following If you want to save the new settings press F10 to save changes and exit the Setup Utility program If you do not want to save the settings select Exit Discard Changes and Exit and then press Enter When the Reset Without S...

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Страница 83: ... on page 72 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID RAID Level 0 Striped disk array A RAID Level 0 hard disk drive group consisting of at least two hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB 64 KB or 128 KB Better performance without fault tolerance...

Страница 84: ...uring the computer startup follow the instructions on the screen Press Ctrl I to enter the Intel RSTe configuration utility The following four options are displayed after you enter the Intel RSTe configuration utility 1 Create RAID Volume 2 Delete RAID Volume 3 Reset Disks to Non RAID 4 Exit Press the up and down arrow keys to select an option Press Enter to enter the selected menu Press Esc to ex...

Страница 85: ...ME MENU window 3 Press the up and down arrow keys to select the RAID volume that is not needed Press Del to delete it from the RAID Volumes list 4 When prompted press Y to confirm the deletion of the selected RAID volume Resetting hard disk drives to non RAID This section provides instructions on how to reset hard disk drives to non RAID To reset hard disk drives to non RAID do the following 1 Ent...

Страница 86: ...k drive group with a series of RAID 0 hard disk drive groups A RAID Level 00 hard disk drive group consisting of two hard disk drives Supported strip sizes 8 KB to 1 MB Better performance without fault tolerance RAID Level 1 Mirrored disk array A RAID Level 1 hard disk drive group consisting of at least two hard disk drives Improved read performance and 100 redundancy RAID Level 5 Block level stri...

Страница 87: ...essing Ctrl while selecting more than one hard disk drive b Click Add To Array to move the selected hard disk drives to Drive Groups c Click Accept DG to create the hard disk drive group d Repeat the above steps if you want to create more than one hard disk drive group 5 Click Next The Span Definition window is displayed Select the hard disk drive group that you want to add to a span and then clic...

Страница 88: ...utility See Entering the LSI MegaRAID BIOS configuration utility on page 74 2 Select the hard disk drive you want to set as the hot spare hard disk drive The Drive window is displayed 3 Select Make Global HSP or Make Dedicated HSP and then click Go 4 The main screen of the LSI MegaRAID BIOS configuration utility is displayed and the hard disk drive you selected is listed as a hot spare hard disk d...

Страница 89: ...available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image k...

Страница 90: ...d turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 11 4 Remove any cables that impede access to the Clear C...

Страница 91: ...d problems Obtain updated device drivers from Lenovo 1 Go to http www lenovo com support 2 Click Download Drivers 3 Select the machine type of your computer from the machine type list 4 Click the category of device for which you need the device driver 5 Click the appropriate device driver 6 Download and install the device driver Updating your operating system Microsoft makes updates available for ...

Страница 92: ...ritical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you If the System Update program came with your computer you can open it by completing the following procedure 1 Click Start Lenovo ThinkVantage Tools 2 Double click Update and Drivers If the System Update program is not currently installed on your co...

Страница 93: ... on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debri...

Страница 94: ...m and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 57 for more information about using Product Recovery discs to restore the hard disk drive to the factor...

Страница 95: ...er make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected ...

Страница 96: ...d Security System System Protection System Restore If this does not correct the problem continue with the next step 6 Run the diagnostic programs See Lenovo Solution Center on page 99 for more information If the diagnostic programs detect a hardware failure contact the Lenovo Customer Support Center See Chapter 12 Getting information help and service on page 101 for more information If you are una...

Страница 97: ...ded functional ac electrical outlet If your external speakers have a volume control verify that the volume control is not set too low Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Mute settings are not checked and none of the volume settings is set too low Some models have a front audio panel you can use to adjust volume If you ...

Страница 98: ... you might have a failing speaker Have the speaker serviced If you need technical assistance see Chapter 12 Getting information help and service on page 101 No audio in DOS applications or games Symptom No audio in DOS applications or games Actions Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the ap...

Страница 99: ...use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 68 for information on ...

Страница 100: ...lect a different audio track If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 12 Getting information help and service on page 101 Playback is very slow or choppy Symptom Playback is very slow or choppy Actions Disable any background programs such as AntiVirus or Desktop Themes Ensure that video resolution is set to less...

Страница 101: ...40 Ensure that the hard disk drive your computer starts from is listed as the startup device in the Setup Utility program See Selecting a startup device on page 67 If you are using RAID ensure that you have configured the drives correctly See Chapter 8 Configuring RAID on page 71 Note In rare cases the hard disk drive with the operating system might get corrupted or damaged In such cases you might...

Страница 102: ...Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts If these actions do not correct the problem have the computer and keyboard serviced See Chapter 12 Getting information help and service on page 101 for details The mouse or pointing device does not work Symptom The mouse or pointi...

Страница 103: ...to the documentation that comes with your monitor Select your symptom from the following list Wrong characters appear on the screen on page 91 The monitor works when you turn on the computer but goes blank after some period of computer inactivity on page 91 The monitor works when you turn on the computer but goes blank when you start some application programs on page 92 The image appears to be fli...

Страница 104: ...ht be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn...

Страница 105: ...perating system do the following 1 Click Start Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not use the correct driver or the driver is not enabled To update the driver right cli...

Страница 106: ...ose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list An option that was just installed does not work on page 94 An option that previously worked does not work now on page 95 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that The option is d...

Страница 107: ...lockup problems can be a result of any of the following Insufficient free hard disk drive space on page 95 Excessive number of fragmented files on page 96 Insufficient memory on page 96 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The Windows operating system w...

Страница 108: ...complete On the Windows 7 operating system do the following 1 Close any programs that are currently running and close any open windows 2 Click Start Computer 3 Right click your C drive entry and then click Properties 4 Click the Tools tab 5 Click Defragment Now then click Continue 6 Click Defragment Now again to start a disk defragmentation process Insufficient memory Symptom Insufficient memory I...

Страница 109: ...tion If the serial device has an Online switch make sure it is in the Online position If the serial device is a printer make sure paper is loaded correctly Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option Make sure that the serial port adapter if you added one is properly installed and firmly seated If these act...

Страница 110: ... the software program used to work correctly but does not work correctly now click Start Control Panel System and Security System System Protection System Restore If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the problem you might need technical assistance Contact your software manufacturer or see Chap...

Страница 111: ... are using the Microsoft Windows Vista or Windows XP operating system go to http www lenovo com diagnose for the latest information on diagnostics for your computer To run the Lenovo Solution Center program on the Windows 7 operating system click Start All Programs Lenovo ThinkVantage Tools System Health and Diagnostics Follow the instructions on the screen For additional information refer to the ...

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Страница 113: ... Windows Help and Support information system click Start Help and Support Safety and Warranty The ThinkStation Safety and Warranty Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services...

Страница 114: ...ograms see Lenovo Solution Center on page 99 You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem dete...

Страница 115: ...m warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some coun...

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Страница 117: ...643 E5 2650 2650L E5 2660 E5 2665 E5 2667 E5 2670 E5 2680 E5 2690 1333 MHz Copyright Lenovo 2012 105 Table 3 DIMM type and speed PC3 10600R DIMM operating voltage Microprocessor model Memory frequency 1 5 V Intel Xeon E5 1603 E5 1607 1 35 V 1 5 V Intel Xeon E5 2603 E5 2609 1066 MHz 1 5 V Intel Xeon E5 1620 E5 1650 E5 1660 1 35 V 1 5 V Intel Xeon E5 2620 E5 2630 2630L E5 2637 E5 2640 E5 2643 E5 265...

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Страница 119: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Страница 120: ...oft Windows and Windows Vista are trademarks of the Microsoft group of companies Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others 108 ThinkStation User Guide ...

Страница 121: ...on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible f...

Страница 122: ...nd zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes über die elektromagnetisc...

Страница 123: ...e statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Appendix C Regulatory information 111 ...

Страница 124: ...112 ThinkStation User Guide ...

Страница 125: ...and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to...

Страница 126: ...sed computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo...

Страница 127: ...ective 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but us...

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Страница 129: ... Description 8 device drivers 55 devices handling static sensitive 29 diagnostics programs using 102 diagnostics troubleshooting 83 documentation using 102 drivers device 55 drives bays 12 specifications 12 DVI monitor connector 8 E environment operating 4 Ethernet 2 Ethernet connector 9 exiting Setup Utility 69 expansion 3 external options installing 29 F failure recovering from POST BIOS 78 feat...

Страница 130: ...ng 53 recovering from a POST BIOS update failure 78 software 57 recovery boot block 78 operations backup and 58 problems solving 62 recovery media creating and using 57 removing computer cover 30 replacing battery 47 hard disk drive enablement module 43 heat sink and fan assembly 51 Rescue and Recovery 57 workspace Rescue and Recovery 59 Rescue and Recovery workspace 59 resources information 101 S...

Страница 131: ...flashing the BIOS 77 system programs 77 updating flashing the BIOS 78 USB 2 0 connector 9 USB 3 0 connector 9 using a rescue medium creating and 60 diagnostic programs 102 documentation 102 other services 103 passwords 65 Setup Utility 65 V video subsystem 1 viewing and changing settings 65 W warranty information 101 workspace backup and recovery 59 Copyright Lenovo 2012 119 ...

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