Chapter 6. Advanced configuration . .
75
Installing a new operating system . . . . . . .
75
Installing the Windows 7 operating system . .
75
Installing the Windows 8.1 operating system .
76
Installing device drivers . . . . . . . . . . .
77
Using the ThinkPad Setup program . . . . . .
77
Main menu . . . . . . . . . . . . . .
78
Config menu. . . . . . . . . . . . . .
78
Date and Time menu . . . . . . . . . .
84
Security menu . . . . . . . . . . . . .
84
Startup menu . . . . . . . . . . . . .
88
Restart menu . . . . . . . . . . . . .
90
Updating the UEFI BIOS . . . . . . . . .
90
Using system management. . . . . . . . . .
90
Setting management features . . . . . . .
91
Chapter 7. Preventing problems . . .
93
General tips for preventing problems . . . . . .
93
Making sure device drivers are current . . . . .
94
Taking care of your computer . . . . . . . . .
95
Cleaning the cover of your computer . . . .
96
Chapter 8. Recovery overview . . . .
99
Recovery overview for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .
99
Creating and using recovery media . . . . .
99
Performing backup and recovery
operations
. . . . . . . . . . . . . .
100
Using the Rescue and Recovery
workspace . . . . . . . . . . . . . .
101
Creating and using a rescue medium . . . .
102
Reinstalling preinstalled programs and device
drivers . . . . . . . . . . . . . . . .
103
Solving recovery problems . . . . . . . .
104
Recovery overview for the Windows 8.1 operating
systems . . . . . . . . . . . . . . . . .
104
Refreshing your computer . . . . . . . .
104
Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .
105
Using the advanced startup options . . . .
105
Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .
105
Creating and using recovery media . . . . .
105
Chapter 9. Replacing devices . . . .
109
Static electricity prevention . . . . . . . . . .
109
Disabling the built-in battery . . . . . . . . .
109
Replacing the removable battery
. . . . . . .
110
Installing or replacing the micro SIM card . . . .
111
Replacing the base cover assembly . . . . . .
113
Replacing the internal storage drive . . . . . .
115
Replacing a memory module . . . . . . . . .
117
Replacing an M.2 wireless WAN card . . . . . .
118
Replacing the keyboard . . . . . . . . . . .
121
Replacing the coin-cell battery . . . . . . . .
128
Chapter 10. Troubleshooting
computer problems . . . . . . . . .
131
Diagnosing problems . . . . . . . . . . . .
131
Troubleshooting . . . . . . . . . . . . . .
131
Computer stops responding
. . . . . . .
131
Spills on the keyboard . . . . . . . . . .
132
Error messages
. . . . . . . . . . . .
132
Beep errors . . . . . . . . . . . . . .
134
Memory module problems . . . . . . . .
134
Networking problems . . . . . . . . . .
134
Problems with the keyboard and other pointing
devices . . . . . . . . . . . . . . . .
136
Problems with the display and multimedia
devices . . . . . . . . . . . . . . . .
137
Fingerprint reader problems. . . . . . . .
142
Battery and power problems . . . . . . .
142
Problems with drives and other storage
devices . . . . . . . . . . . . . . . .
144
A software problem . . . . . . . . . . .
145
Problems with ports and connectors . . . .
145
Chapter 11. Getting support . . . .
147
Before you contact Lenovo . . . . . . . . . .
147
Getting help and service . . . . . . . . . . .
147
Using diagnostic programs . . . . . . . .
148
Lenovo Support Web site. . . . . . . . .
148
Calling Lenovo . . . . . . . . . . . . .
148
Purchasing additional services . . . . . . . .
149
Appendix A. Regulatory
Information . . . . . . . . . . . . .
151
Wireless related information . . . . . . . . .
151
Locations of the UltraConnect™ wireless
antennas . . . . . . . . . . . . . . .
152
Locating wireless regulatory notices . . . .
153
Certification related information . . . . . . . .
153
Export classification notice . . . . . . . . . .
153
Electronic emission notices. . . . . . . . . .
153
Federal Communications Commission
Declaration of Conformity
. . . . . . . .
153
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . .
154
European Union - Compliance to the
Electromagnetic Compatibility Directive . . .
154
German Class B compliance statement . . .
154
Korea Class B compliance statement . . . .
155
Japan VCCI Class B compliance statement . .
155
Japan compliance statement for products
which connect to the power mains with
ii
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