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Appendix B. Lenovo Limited Warranty
L505-0010-01 04/2008
This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for
your own use and not for resale. This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty.
What this Warranty Covers
Lenovo warrants that each hardware product that you purchase is free from defects in materials and
workmanship under normal use during the warranty period. The warranty period for the product starts
on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you
otherwise in writing. The warranty period and type of warranty service that apply to your product are
designated below under the section titled
″
Warranty Information.
″
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO
YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW
AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION
MAY NOT APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain warranty
service by contacting Lenovo or an approved service provider. Each of them is referred to as a
″
Service
Provider.
″
A list of Service Providers and their telephone numbers is available at www.lenovo.com/
support/phone.
Warranty service may not be available in all locations and may differ from location to location. Charges
may apply outside a Service Provider’s normal service area. Contact a local Service Provider for
location-specific information.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the problem determination and resolution
procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over the telephone, e-mail, or
through remote assistance. Your Service Provider may direct you to download and install designated
software updates.
Some problems can be resolved with a replacement part that you can install yourself called a
″
Customer
Replaceable Unit
″
or
″
CRU.
″
If so, your Service Provider will ship the CRU to you for you to install.
If your problem cannot be resolved over the telephone or remotely, through your application of software
updates or the installation of a CRU by you, your Service Provider will arrange for service under the
type of warranty service designated for the product under the section titled
″
Warranty Information .
″
© Copyright Lenovo 2008, 2009
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