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Hardware Maintenance Manual

24

Undetermined problems

If this computer has a parallel ATA hard disk drive, make sure that the hard
disk drive is jumpered as a master and the optical drive is jumpered as a
slave.
1. Power-off the computer.
2. Remove or disconnect the following components (if installed) one at a

time.

a.  External devices (printer, or mouse)
b. Any adapters
c.  Memory modules
d. Extended video memory e. External Cache
e.  Hard disk drive g. Diskette drive

3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem
continues, replace the system board.

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Содержание IdeaCentre B300

Страница 1: ...ischarge sensitive devices 8 Grounding requirements 8 Safety notices 9 Chapter 3 General information 12 Specifications 12 Chapter 4 General Checkout 13 Problem determination tips 14 Chapter 5 Using the Setup Utility 15 Starting the Setup Utility program 15 Viewing and changing settings 15 Using passwords 16 Using Device 18 Selecting a startup device 19 Exiting from the Setup Utility program 20 Cha...

Страница 2: ...g the motherboard cover 40 Replacing the heatsink 41 Replacing the system fan 42 Replacing the microprocessor 43 Replacing the function panel 44 Replacing the WLAN card card 45 Replacing the speakers system 46 Removing the inverter board 47 Replacing the TV tuner card 48 Removing the TV antenna connector 49 Replacing the motherboard 50 Removing the shell 51 Replacing the camera 52 Replacing the to...

Страница 3: ...aution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti ...

Страница 4: ...lowing statement pertains to these products and any product Lenovo produces containing RoHS compliant parts RoHS compliant Lenovo IdeaCentre B3 parts have unique FRU part numbers Before or after June 2006 failed RoHS compliant parts must always be replaced using RoHS compliant FRUs so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used Product...

Страница 5: ...Chapter 1 About this manual 3 California Senate Bills 20 50 http www ciwmb ca gov HHW Events AnnualConf 2004 presentation MPaparian pdf ...

Страница 6: ... you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away ...

Страница 7: ... electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical ...

Страница 8: ... instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your ...

Страница 9: ...ed CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connecto...

Страница 10: ...static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific se...

Страница 11: ... hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when...

Страница 12: ...by local ordinances or regulations CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other th...

Страница 13: ...he power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices ...

Страница 14: ...ecifications This section lists the physical specifications for your computer Type Lenovo IdeaCentre B3 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 93 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz ...

Страница 15: ...de no beep no memory count and checkpoint code display when no errors are detected by POST To enable beep memory count and checkpoint code display when a successful POST occurs do the following 1 Start the Setup Utility program See Starting the Setup Utility program 2 Select Start Options 3 Set Power On Self Test to Enhanced Before replacing any FRUs ensure that the latest level of BIOS is install...

Страница 16: ...isk upgrades Failure symptom Do diagnostics indicate a failure What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the original reported failure Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Op...

Страница 17: ...en turn on the computer Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer b If a Power On Password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For more information see Us...

Страница 18: ...to the following rules Must have at least seven characters in length Contain at least one alphabetic character and one numeric character Setup Utility program and hard disk drive passwords are not case sensitive Not be your name or your user name Not be a common word or a common name Be significantly different from your previous password Administrator password When a Administrator Password is set ...

Страница 19: ...he password will be installed To delete a previously set Administrator password do the following Note When prompted for a password you must type your Administrator password 1 From Security menu select Set Administrator Password and press Enter 2 The password dialog box will be displayed Enter Current Password and press Enter Press Enter in New Password and confirm New Password dialog A setup notic...

Страница 20: ...have been saved 3 Select Exit 4 Select Save changes and Exit After the password is set you may select the Advanced Menu for device setup Using Device Device is used to enable or disable user access to the following device USB Setup When this feature is set to Disable the device of USB Setup is disabled and will not be displayed in the system configuration To set Device do the following 1 Start the...

Страница 21: ...ease the F12 key rather than leaving it pressed when turning on the computer 3 Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence do t...

Страница 22: ...ram When you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save changes and Exit before you exit Otherwise your changes will not be saved ...

Страница 23: ...diagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and I9...

Страница 24: ...dapter connectors Microprocessor s connection Reseat connectors POST error codes Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations Checks some basic system board operations Checks the memory operation Starts the video operation Verif...

Страница 25: ... or initialized Make sure the hard drive is correctly installed Keyboard error Cannot initialize the keyboard Make sure the keyboard is properly connected to the computer and that no keys are held pressed during POST To purposely configure the computer without a keyboard set keyboardless operation in Setup to Enable The BIOS then ignores the missing keyboard during POST System Halted The system ha...

Страница 26: ... 2 Remove or disconnect the following components if installed one at a time a External devices printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache e Hard disk drive g Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem ...

Страница 27: ... various connectors controls and components of the computer Locating components and connectors The following illustrations will help you to locate the various components and connectors in your computer Internal components The following illustration shows the components inside your computer ...

Страница 28: ...atsink 15 Function panel 16 Invert board 17 WLAN module 18 Bluetooth module 19 Speakers Identifying parts on the motherboard The motherboard sometimes called the planar or system board is the main circuit board in your computer It provides basic computer functions and supports a variety of devices that are factory installed or that you can install later The following illustration shows the locatio...

Страница 29: ...onnector 5 USB connector 6 Headphone connector 7 Microphone connector 8 USB connector 9 Speaker connectors 10 USB connectors 4 11 Ethernet connector 12 1394 connector 13 PS 2 keyboard connector 14 Power connector 15 WLAN connector 16 TV tuner card connector 17 Power button connector 18 Function panel connector 19 SATA power connector 20 System fan connector ...

Страница 30: ...Hardware Maintenance Manual 28 21 SATA connector 22 LED panel connector ...

Страница 31: ...nual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and sign...

Страница 32: ...er damage 1 Remove any media diskettes CDs or memory cards from the drives shut down the operating system turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating connectors on the rear of...

Страница 33: ...e the 2 screws that secure the computer stand to the chassis 6 Slide out the computer stand 4 3 3 Warning When finish replacing a FRU follow the below instructions to install back computer stand Incorrect operations may damage the computer stand ...

Страница 34: ...to unlock the computer stand 1 2 3 Replacing a memory module Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool down before removing the computer cover Note For this procedure it helps to place the computer face down on a soft flat surface Lenovo recommends that you use a blanket towel or other soft cloth to protect the touch screen surface from scratches or other dam...

Страница 35: ...nplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating connectors on the rear of the computer 4 Remove the rubber cap that protects the screw 5 Remove the screw that secures the memory cover to the computer cover 6 Lift up the memory co...

Страница 36: ... by using the same procedure 4 5 4 8 Align then insert the new memory module into the socket and push down on the top edge of the memory module Make sure the latches lock the memory module in place 9 Align then slide back the memory cover 10 Screw the memory cover back Replacing the optical disk drive Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool down before repl...

Страница 37: ...rating system turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Locating connectors on the rear of the computer 4 Remove the rubber cap that protects the screw 5 Remove the screw that secure...

Страница 38: ...ive back to the chassis Removing the computer cover To remove the computer cover Note For this procedure it helps to place the computer face down on a soft flat surface Lenovo recommends that you use a blanket towel or other soft cloth to protect the screen surface from scratches or other damage 1 Remove any media diskettes CDs or memory cards from the drives shut down the operating system turn of...

Страница 39: ... to Locating connectors on the rear of the computer 4 Remove the computer stand Refer to Removing the computer stand 5 Lift up the computer cover gently from the bottom right corner to release the cover from the setscrews 2 2 2 2 2 2 2 2 2 1 Replacing the hard disk drive Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool down before replacing the hard disk drive ...

Страница 40: ...h to protect the screen surface from scratches or other damage 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Disconnect the data and power cables from the hard disk drive 4 Remove the 4 screws that secure the hard disk drive to the chassis 2 2 2 2 1 5 Remove the 4 screws that secure the hard disk drive to the har...

Страница 41: ...e data and power cables back to the hard disk drive 9 Align the 4 screw holes in the hard disk drive bay with the mounting holes in the chassis then screw it back 10 Install the computer cover and stand Replacing the bluetooth module To replace the bluetooth module 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Li...

Страница 42: ...ign then use double sided sticky tape stick the bluetooth module back 7 Install the computer cover and stand Removing the motherboard cover 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the 8 screws that secure the motherboard cover to the computer chassis ...

Страница 43: ...o remove the heatsink 1 Removing the computer stand Refer to Removing the computer stand 2 Removing the computer cover Refer to Removing the computer cover 3 Removing the motherboard cover Refer to Removing the motherboard cover 4 Remove the 4 screws that secure the heatsink to the chassis ...

Страница 44: ...e system fan To remove the system fan 1 Removing the computer stand Refer to Removing the computer stand 2 Removing the computer cover Refer to Removing the computer cover 3 Removing the motherboard cover Refer to Removing the motherboard cover 4 Remove the heatsink Refer to Replacing the heatsink 5 Disconnect the power cable from the motherboard 6 Remove the 3 screws that secure the system fan to...

Страница 45: ...cing the microprocessor Important Do not touch the gold contact on the bottom of the microprocessor When handling the microprocessor touch only the sides 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the motherboard cover Refer to Removing the motherboard cover 4 Remove the heatsink Refer to Replacing the ...

Страница 46: ...8 Align then install the heatsink and the motherboard cover 9 Install the computer cover and computer stand Replacing the function panel 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Pull the pins to each side to release the function panel 4 Disconnect the cable from the function panel ...

Страница 47: ...nction panel 8 Install the computer cover and computer stand Replacing the WLAN card card 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the motherboard cover Refer to Removing the motherboard cover 4 Disconnect the antenna cables from the WLAN card ...

Страница 48: ...the new WLAN card 8 Install the motherboard cover back 9 Install the computer cover and computer stand Replacing the speakers system 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the motherboard cover Refer to Removing the motherboard cover 4 Disconnect the cables from the motherboard 5 Remove the 4 screws...

Страница 49: ...e computer cover and computer stand Removing the inverter board To remove the inverter board 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the optical disk drive Refer to Replacing the optical disk drive 4 Remove the 3 screws that secure the inverter board and cover to the chassis 5 Lift up the inverter bo...

Страница 50: ...al disk drive 10 Install the computer cover and computer stand Replacing the TV tuner card To replace the TV tuner card 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the motherboard cover Refer to Removing the motherboard cover 4 Disconnect the antenna cable from the TV tuner card 5 Remove the screw that s...

Страница 51: ...rd cover 10 Install the computer cover and screw back the computer stand Removing the TV antenna connector To remove the TV antenna connector 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the motherboard cover Refer to Removing the motherboard cover 4 Remove the 2 screws that secure the TV antenna connecto...

Страница 52: ...rd cover 4 Remove the memory module Refer to Replacing a memory module 5 Remove the heatsink Refer to Replacing the heatsink 6 Remove the microprocessor Refer to Replacing the microprocessor 7 Remove the WLAN card Refer to Replacing the WLAN card 8 Remove the TV tuner card Refer to Replacing the TV tuner card 9 Remove the TV antenna connector Refer to Removing the TV antenna connector 10 Remove al...

Страница 53: ...omponents back to the new motherboard 16 Connect all the cables to the new motherboard 17 Screw back the motherboard cover 18 Install the computer cover and screw back the computer stand Removing the shell To remove the back shell 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the 5 screws that secure the s...

Страница 54: ... To replace the camera 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the shell Refer to Removing the shell 4 Pull the pins to each side to release the camera 5 Lift out the camera ...

Страница 55: ...screw back the shell 7 Install the computer cover and screw back the computer stand Replacing the touch module To replace the touch module 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the computer cover Refer to Removing the computer cover 3 Remove the screw that secures the touch module to the chassis 5 Lift up the memory module ...

Страница 56: ...D panel To replace the LED panel 1 Remove the computer stand Refer to Removing the computer stand 2 Remove the optical disk drive Refer to Removing the optical disk drive 3 Remove the computer cover Refer to Removing the computer cover 4 Remove the motherboard cover Refer to Removing the motherboard cover 5 Remove the touch module Refer to Replacing the touch module Only for models with touch modu...

Страница 57: ...m the LED panel 8 Remove the shell Refer to Removing the shell 9 Remove the 6 screws that secure chassis to the front bezel 10 Pull the pins to release the chassis from the front bezel 11 Place the computer upside down and separate the chassis from the front bezel ...

Страница 58: ...panel and disconnect the cable that connected to the LED panel 14 Align then place the new LED panel to the chassis 15 Connect all the cables to the new LED panel and screw in the new LED panel to the chassis 16 Install all relative parts back 17 Install the computer back cover and screw back the computer stand ...

Страница 59: ...support lenovo com To replace the keyboard 1 Remove any media diskettes CDs or memory cards from the drives shut down the operating system and turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Locate the connector for the keyboard Refer to Left and right view and Rear view Note Your keyboard might be connected to the standard keyboard connector at th...

Страница 60: ...o the Support Web site at http consumersupport lenovo com To replace the mouse 1 Remove any media diskettes CDs or memory cards from the drives shut down the operating system and turn off all attached devices and the computer 2 Unplug all power cords from electrical outlets 3 Locate the connector for the mouse Refer to Left and right view and Rear view Note Your mouse is connected to the USB conne...

Страница 61: ...omputer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com To replace the power cord and power adapter 1 Remove any media diskettes CDs or memory cards from the drives shut down the operating system and turn off all attached devices and the computer 2 Locate the connector for the power cord Refer to Rear view 3 Disconnect the fail...

Страница 62: ...stem the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Resume On RT...

Страница 63: ...ftware programs described in the manuals included with your computer and the content of the manual at any time without notice All of the manuals included with your computer are provided to help you use Lenovo products appropriately but do not provide any description of the software hardware configuration for the product For configuring the product refer to related contracts if any the product pack...

Страница 64: ...ed Micro Devices Inc in the United States and or other jurisdictions The table above includes the logo and registered trademarks of Lenovo and its partners Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively The manual included with your computer is protected by copyright laws and rules None of the manuals inclu...

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