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Chapter

Troubleshooting and Confirming
Setup

This chapter contains the following
topics:

ÿ

Troubleshooting and Problem Resolution

Note:

The description of the TV-Tuner card

in this manual is only used for the machines
which have the TV-Tuner card. It does not
apply to those machines that do not have a
TV-Tuner card.

User Guide

31037825_K3_UG_EN_V1.0.indd 35

2009.8.4 5:13:30 PM

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Содержание 53161BU

Страница 1: ...www lenovo com IdeaCentre K3 User Guide Version 1 0 2009 8 31037825 31037825_K3_UG_FM_EN_V1 0 indd 1 2009 7 23 9 58 07 AM ...

Страница 2: ...ith this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury or damage to your product Danger Be aware of extremely hazardous or lethal situations Attention Be aware of possible damage to programs devices or data Note Pay attention to this important information Copyright Lenovo 2007 2009 31037825_K3_UG_EN_V1 0 indd 1 2009 ...

Страница 3: ...31037825_K3_UG_EN_V1 0 indd 2 2009 8 4 5 13 06 PM ...

Страница 4: ...stem Setup 19 2 4 System Backup 20 2 5 System Recovery 20 2 6 Create Recovery Disc 20 Chapter 3 Using the Computer Software 21 3 1 Power2Go Burning Discs 22 3 2 WinDVD 23 3 3 Lenovo Healthcare Software 24 3 4 McAfee Security Center 27 3 5 BackOn Track 28 Chapter 4 System Maintenance and Recovery 31 4 1 Restoring the System 32 4 2 Backup and Restore 32 4 3 Cleaning Up the Disk 32 4 4 Checking For a...

Страница 5: ...p 35 5 1 Troubleshooting Display Problems 36 5 2 Troubleshooting Audio Problems 37 5 3 Troubleshooting Software Problems 37 5 4 Troubleshooting Problems with Optical Drives and Hard Disks 38 5 5 Special considerations for troubleshooting Windows 39 31037825_K3_UG_EN_V1 0 indd 2 2009 8 4 5 13 06 PM ...

Страница 6: ...uter hardware introduction ÿ Information on computer connections Note The descriptions in this chapter might vary from your computer depending on computer models and configurations User Guide Using the Computer Hardware 31037825_K3_UG_EN_V1 0 indd 1 2009 8 4 5 13 08 PM ...

Страница 7: ...use thermal problems 9 8 3 1 2 4 5 6 7 Power button Power Dial indicator ON OFF File backup button USB connector Microphone connector Headphone connector Memory card reader selected models only Optical drive Some models are equipped with only one optical drive Power Dial switch 31037825_K3_UG_EN_V1 0 indd 2 2009 8 4 5 13 09 PM ...

Страница 8: ...r Serial connector On board VGA connector selected models only USB connectors 6 Ethernet connector Microphone connector Audio line out connector Audio line in connector PCI Express x16 graphics adapter connector Some models are equipped with this connector For more information about the graphics adapter see the description below 31037825_K3_UG_EN_V1 0 indd 3 2009 8 4 5 13 10 PM ...

Страница 9: ...cables and connector panel have color coded connectors match the color of the cable end with the color of the connector Note Your computer might not have all of the connectors that are described in this section 1 3 1 Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary Note Some computers do not have the voltage switch ...

Страница 10: ... your computer is equipped with a wireless keyboard or mouse follow those installation instructions 1 3 4 Connect the monitor cable to the monitor connector on the computer If you have a Video Graphics Array VGA Standard monitor connect the cable to the connector as shown Note If your model has two monitor connectors be sure to use the connector on the graphics adapter 31037825_K3_UG_EN_V1 0 indd ...

Страница 11: ...ceives audio signals from an external audio device such as a stereo system Audio line out This connector sends audio signals from the computer to external devices such as powered stereo speakers Microphone Use this connector to attach a microphone to your computer when you want to record sound or if you use speech recognition software This connector might be located on the front of the computer He...

Страница 12: ...roperty bar and select sounds option to setup the sounds in the pop up dialog box 2 Select a playback device from the playback dialog box and then click configure button to configure it 3 Select 5 1 surround from audio channels in the pop up speaker setup dialog box to proceed with the speaker setup by following as prompted 4 After the configuration 5 1 surround can be used Note If the audio confi...

Страница 13: ...on the computer d Connect the adapter to the power source 1 3 8 If you have powered speakers without an adapter This picture is only a sketch print it does not show the actual figure of the speaker a Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached b Connect the cable to the speaker if necessary On some speakers this cable is permane...

Страница 14: ...nter or other device that uses a 9 pin serial connector S Video Use this connector to attach a television set that has a S Video connector TV Tuner connector Only supported on systems with optional TV tuner card Ethernet Use this connector to attach the computer to an Ethernet type local area network IEEE 1394 This connector offers connection to several types of consumer electronics including digi...

Страница 15: ...na on the WiFi card connector if the model you purchased is equipped with the WiFi card Note Wifi card cannot be used to connect to network in Lenovo Rescue System Please update virus package via Onekey Antivirus in Lenovo Rescue System with cable network 1 3 11 Connect the power cords properly to ground electrical outlets 1 3 12 If your computer is equipped with Memory Card Reader Connector it is...

Страница 16: ...cro Secure Digital HC M2 1 3 13 Keyboard and Mouse wired LVT LVT LVT After entering Windows press this key to launch the LVT Lenovo Vantage Technology program Lenovo s pre loaded Home PC software In addition to its own functions the LVT program will allow you to start other Windows compatible software specially configured to run on this model of computer F2 Your computer has the Lenovo Rescue Syst...

Страница 17: ... mode Operation of the Power Dial The Power Dial function supports three operating modes the AUTO mode the TURBO mode and the COOL mode System resources are optimized by toggling among those three different modes Different modes are used for different applications Display the main screen of software Double click the Power Dial icon in the Quick Launch bar 31037825_K3_UG_EN_V1 0 indd 12 2009 8 4 5 ...

Страница 18: ...GPU clock frequency against the nominal maximal GPU clock frequency CPU Show the percentage of the current CPU clock frequency against the nominal maximal CPU clock frequency ODD The status of the optical drive HDD The status of the hard disk drive AUTO AUTO mode AUTO 31037825_K3_UG_EN_V1 0 indd 13 2009 8 4 5 13 19 PM ...

Страница 19: ...differently AUTO Each component operates as it is displayed in the picture The numeric values might vary because each model is configured differently TURBO TURBO mode TURBO Runs at full speed The system achieves its optimal performance Turn the Power Dial knob to the TURBO position 31037825_K3_UG_EN_V1 0 indd 14 2009 8 4 5 13 20 PM ...

Страница 20: ... games or programs that consume a high proportion of the system resources you should choose TURBO mode This will allow you to achieve optimal performance When the ODD status is shown as QUIET it indicates that the current maximal data CD reading speed is lower than the nominal maximal reading speed of the ODD CO O L COOL mode COOL The CPU runs at low frequency The system consumes minimum power Tur...

Страница 21: ...16 User Guide 31037825_K3_UG_EN_V1 0 indd 16 2009 8 4 5 13 21 PM ...

Страница 22: ... or to the last system backup status using OneKey Recovery With this operation all of the existing data on drive C will be lost whereas the content and format of the other partitions of the hard disk drive will remain unchanged If you want to install an operating system with the Windows Recovery DVD and back it up with OneKey Recovery you must format the C partition in NTFS format and install the ...

Страница 23: ...led Operation Procedure 1 Turn on the computer When the Lenovo logo appears press the F2 key on the keyboard to start the Rescue System then you can select OneKey Recovery Note System Recovery will overwrite all of the data on drive C To prevent loss of data be sure to back up relevant data before performing system recovery 2 Follow the onscreen instructions to select the backup task you want to r...

Страница 24: ...ompts Notes 1 It is recommended not to install the software which is already on the computer 2 Before accessing the operating system make sure that the Drivers and Application installation has been installed automatically After that the manual installation function can be used 2 3 System Setup System Setup configures the network configuration for the Lenovo Rescue System to ensure your Rescue Syst...

Страница 25: ...tart All Programs Lenovo Lenovo Rescue System After starting the procedure click System Backup to back up your system partition according to the prompts 2 5 System Recovery Reboot your computer into the system recovery environment You can choose to restore to a system backup point or the initial state 2 6 Create Recovery Disc Create a bootable recovery disc from current system These recovery discs...

Страница 26: ...he following topics ÿ Computer software instructions Note The interface and function of each of these features are subject to the actual software that was shipped with the computer model that you purchased User Guide 21 31037825_K3_UG_EN_V1 0 indd 21 2009 8 4 5 13 25 PM ...

Страница 27: ...rt menu to launch the burner program 2 The shortcut to launch the burner software is the block icon on the desktop To use the burner program just drag and drop the files to be recorded onto their appropriate data music or video icon 3 1 2 Starting the burner software 1 Choose All Programs Lenovo Power2Go Power2Go from the Start menu to launch the burner program 2 Choose a task for the burner from ...

Страница 28: ...erVideo WinDVD from the Start menu to launch the player Click the icon to obtain more information about WinDVD WinDVD Blu ray Disc BD is the software for playing discs It can play DVD standard format discs and Blu ray format discs with the optical drive The WinDVD player includes the following basic buttons Play Move backward within the current track Pause Move forward within the current track Tra...

Страница 29: ...wth of childrens spines and vision Lenovo PC Bright Eye camera is required in order to use these functions 3 3 1 Eyesight Protection Setting 1 The Lenovo PC Bright Eye camera and Lenovo Healthcare Software work together to maintain proper distance between the computer operator and the computer display It also automatically adjusts the display brightness to a comfortable level thereby protecting th...

Страница 30: ...ro USB 2 0 UVC PC Camera has been checked If there are other devices in this option do not check them Only choose the Vimicro USB2 0 UVC PC Camera device and the window should display the camera image An image which is caught by Lenovo PC Bright Eye camera will be displayed in the video capture window Adjust the position and pitch angle of the camera to ensure the whole face is displayed in the vi...

Страница 31: ...3 When you use the computer for the first time you should set the proper display brightness according to each level of ambient brightness 4 For each level of the ambient brightness the recommended display brightness is selected by default Please adjust your display brightness to a comfortable level 5 After the brightness setting is completed the display brightness will be automatically changed acc...

Страница 32: ...rus software Or Double click the McAfee Security Center on the desktop to launch the antivirus software 3 4 2 Scanning for Viruses Click Scan on the Security Center home page Select a task on the Scan Options pane Click Start to launch the scan program Upon completion the software will pop up a system scanning report which lists all virus files detected and you can then quarantine or delete them a...

Страница 33: ... project to run on a regular basis or begin backing up right away 3 5 3 My Project My projects is used to manage your saved backup projects Any backup projects that you have saved will be listed under My Projects 3 5 4 Restore Files The Restore Files project restores individual files and folders that you have protected using the Back Up Files project With Restore Files you select a backup search f...

Страница 34: ...29 User Guide 31037825_K3_UG_EN_V1 0 indd 29 2009 8 4 5 13 27 PM ...

Страница 35: ...30 User Guide 31037825_K3_UG_EN_V1 0 indd 30 2009 8 4 5 13 27 PM ...

Страница 36: ...1 2 3 4 5 Chapter System Maintenance and Recovery This chapter contains the following topics ÿ Daily Maintenance and Tools Instructions User Guide 31 31037825_K3_UG_EN_V1 0 indd 31 2009 8 4 5 13 28 PM ...

Страница 37: ...est date when the system was running properly Click Next to continue 3 The system will start restoration When all processes run to completion the system displays a message informing you that the restore operation has completed successfully 4 2 Backup and Restore For security purposes you can back up the system status before you install additional software or otherwise modify system settings To bac...

Страница 38: ...hat you want to reorganize then select Properties from the pop up menu 2 Go to the Tools tab from disk Properties and select Defragment Now 3 Select the time and scheme to be used by the defragging program then start the defragmenting program Depending on the amount of defragmentation on the hard disk drive this procedure can take a long time sometimes more than one hour 4 6 Performing Daily Maint...

Страница 39: ...akers and the mouse You can use a vacuum cleaner to clean in otherwise inaccessible corners To clean the keyboard thoroughly shut down the computer and scrub it gently with a wet cloth Do not use the keyboard until it is dry Do not do any of the following Allow water to enter the computer Use a heavily dampened cloth Spray water directly onto the surface of the monitor or inside of computer Daily ...

Страница 40: ...pics ÿ Troubleshooting and Problem Resolution Note The description of the TV Tuner card in this manual is only used for the machines which have the TV Tuner card It does not apply to those machines that do not have a TV Tuner card User Guide 35 31037825_K3_UG_EN_V1 0 indd 35 2009 8 4 5 13 30 PM ...

Страница 41: ...ank screen or no image is displayed on the monitor Troubleshooting and problem resolution 1 Check that the monitor has been turned on if not press the Power button 2 Check to see if the monitor power cord is loose if so securely plug the power cord to the monitor 3 Check that the signal cable to the monitor is securely connected to the connector on the computer graphics card if not shut down the c...

Страница 42: ...e distortion Reinstall the audio driver Disconnect headphones from the headphone connector Sound from the speakers is automatically disabled when headphones are connected to the computer s side panel headphone connector Problem No sound from headphones Troubleshooting and problem resolution Check the headphone cable connection Ensure that the headphone cable is securely inserted into the headphone...

Страница 43: ...ns dialog box and then select Uninstall Modify 6 Perform the instructions displayed to uninstall the software 5 4 Troubleshooting Problems with Optical Drives and Hard Disks Problem The Optical drive is unable to read a CD DVD Troubleshooting and problem resolution 1 Check to determine if there is an optical drive icon in the resource manager of the operating system If not restart your computer If...

Страница 44: ...rd disk shown in the system can be obtained The capacity of the hard disk as calculated using this method may be slightly different from the actual capacity due to the rounding of totals 5 5 Special considerations for troubleshooting Windows Record the following information that may later be useful in troubleshooting system problems 1 The serial number of the software The serial number was shipped...

Страница 45: ...40 User Guide Before you can watch teletext programming you must set the TV tuner input signal to analog 31037825_K3_UG_EN_V1 0 indd 40 2009 8 4 5 13 31 PM ...

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