Super-Minature Belt Pack Transmitters
Rio Rancho, NM
23
Service and Repair
If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equip
ment needs repair. Make sure you have followed the setup procedure and operating instructions. Check the inter
connecting cables and then go through the
Troubleshooting
section in this manual.
7ESTRONGLYRECOMMENDTHATYOU
do not
try to repair the equipment yourself and
do not
have the local repair
shop attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose
CONNECTIONSENDTHEUNITTOTHEFACTORYFORREPAIRANDSERVICE$ONTATTEMPTTOADJUSTANYCONTROLSINSIDETHEUNITS
/NCESETATTHEFACTORYTHEVARIOUSCONTROLSANDTRIMMERSDONOTDRIFTWITHAGEORVIBRATIONANDNEVERREQUIREREAD
justment.
There are no adjustments inside that will make a malfunctioning unit start working
.
,%#42/3/.)#33ERVICE$EPARTMENTISEQUIPPEDANDSTAFFEDTOQUICKLYREPAIRYOUREQUIPMENT)NWARRANTY
REPAIRSAREMADEATNOCHARGEINACCORDANCEWITHTHETERMSOFTHEWARRANTY/UTOFWARRANTYREPAIRSARECHARGED
at a modest flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is
WRONGASITDOESTOMAKETHEREPAIRTHEREISACHARGEFORANEXACTQUOTATION7EWILLBEHAPPYTOQUOTEAPPROXI
MATECHARGESBYPHONEFOROUTOFWARRANTYREPAIRS
Returning Units for Repair
For timely service, please follow the steps below:
A.
$/./4RETURNEQUIPMENTTOTHEFACTORYFORREPAIRWITHOUTlRSTCONTACTINGUSBYEMAILORBYPHONE7ENEED
TOKNOWTHENATUREOFTHEPROBLEMTHEMODELNUMBERANDTHESERIALNUMBEROFTHEEQUIPMENT7EALSONEEDA
phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).
B.
After receiving your request, we will issue you a return authorization number (R.A.). This number will help
speed your repair through our receiving and repair departments. The return authorization number must be
clearly shown on the
outside
of the shipping container.
C.
Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with the
PROPERPACKINGMATERIALS503ISUSUALLYTHEBESTWAYTOSHIPTHEUNITS(EAVYUNITSSHOULDBEhDOUBLEBOXEDv
for safe transport.
D.
7EALSOSTRONGLYRECOMMENDTHATYOUINSURETHEEQUIPMENTSINCEWECANNOTBERESPONSIBLEFORLOSSOFOR
DAMAGETOEQUIPMENTTHATYOUSHIP/FCOURSEWEINSURETHEEQUIPMENTWHENWESHIPITBACKTOYOU
Lectrosonics USA:
Mailing address:
Shipping address:
Telephone:
,ECTROSONICS)NC
,ECTROSONICS)NC
0/"OX
,ASER2D
4OLLFREE
2IO2ANCHO.-
2IO2ANCHO.-
&AX
USA
USA
Web:
E-mail:
www.lectrosonics.com
European Service Centers:
United Kingdom
Raycom Ltd
Langton House
19 Village St
(ARVINGTON72.1
INGDOM
Main Tel: +44 (0) 1789 777 040
email: [email protected]
Germany
Ambient Recording GmbH
Schleissheimerstr. 181c
Service department
80797 Munich
Germany
email: [email protected]
