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4 - Troubleshooting, Service & Repairs
If something appears to be wrong, before calling our After Sales department, please
check the following:
1.
Make sure the plug is connected properly into the mains socket.
2.
Check that the fuse hasn’t blown. (Details of changing a fuse can be found on
page 6)
3.
Check that the mains switch is ‘ON’.
4.
Ensure that the door closes firmly and check the gasket sealing as this may
require cleaning.
After Sales Support
Should you require any after sales support, we recommend that you contact the retailer
who supplied the appliance, or alternatively, contact our After Sales support team on
0844 815 3755.
Note:
You will need to have the date of purchase, the product code, the model number
and serial number (found on the data plate label of the appliance) to hand and state the
nature of the fault.
What Spares do we offer?
A few examples include:
For further information or to purchase any spare parts, please do not hesitate to contact
our Spares Department on 0844 815 3755. Please ensure that you have your product
code (e.g. 444449632) and model number (e.g. BC6097K) to hand.
8w and 14w light bulbs
Light cover
Light switch
Additional shelves
Shelf clips
Vertical shelf support
Evaporator
Compressor
Replacement door gasket
Digital controller
Door handles
Door hinge
Adjustable feet
Lock and key
Mains cable with plug