La-Z-Boy provides the following warranties, subject to the stated limitations.
LIMITED WARRANTY – FABRICS
Fabrics are warranted for one (1) year against seam failure, fabric separation and nap loss.
Pilling, dye lot match, and fading are not covered. Labor: One (1) year.
For directions on care and cleaning of fabric, visit: la-z-boy.com/Support/Fabric-Care or call
855-80-COMFORT (or 855-802-6636). Improper cleaning/treatment or application of treatment
voids your warranty.
LIMITED WARRANTY – SEAT CUSHIONS
Standard foam cushions have a Limited Warranty for one (1) year.
La-Z-Boy Memory Foam and airform
TM
cushions have a Limited Warranty for three (3) years.
Labor for attached seat cushions is one (1) year.
LIMITED WARRANTY – PARTS
Certain parts are warranted against manufacturing and material defects, as shown below.
Labor: One (1) year unless noted. What is covered:
• Frame: Lifetime of unit
• Base: Three (3) years
• Back and Seat Springs: Three (3) years
• Recliner/Lift mechanism: Three (3) years
• Headrest/Lumbar Mechanism: Three (3) years
LIMITED WARRANTY – ELECTRICAL SYSTEMS
Electric motors and electrical systems have a three (3) year Limited Warranty.
Labor: One (1) year.
Warranty Information:
LIMITATIONS APPLICABLE TO ALL WARRANTIES
ALL WARRANTIES ARE TO ORIGINAL PURCHASER FROM AUTHORIZED DEALERS ONLY.
WARRANTIES ARE NOT TRANSFERABLE.
ALL WARRANTIES ARE LIMITED TO MANUFACTURING AND MATERIAL DEFECTS THAT APPEAR
UNDER NORMAL INDOOR RESIDENTIAL USE. ADDITIONAL LIMITATIONS DESCRIBED HEREIN APPLY.
WARRANTIES ARE FOR REPAIR, REPLACEMENT, OR SUBSTITUTION ONLY, IN LA-Z-BOY’S SOLE
DISCRETION. REFUNDS ARE NOT AVAILABLE.
LA-Z-BOY WILL PAY REASONABLE AND CUSTOMARY RATES FOR LABOR DURING THE PERIOD
OF THE LABOR WARRANTY. YOU WILL BE RESPONSIBLE FOR LABOR COSTS AFTER THE STATED
LABOR TIME PERIOD.
YOU ARE RESPONSIBLE FOR IN-HOME INSPECTION FEES, TRANSPORTATION OF PRODUCT
TO AND FROM YOUR DEALER AND TO AND FROM THE LA-Z-BOY FACTORY. (MOST REPAIRS
DO NOT REQUIRE RETURN TO THE FACTORY.)
WARRANTIES ARE VOIDED BY EVIDENCE OF EXCESSIVE SOILING, IMPROPER CLEANING OR TREATMENT,
ABUSE, ABNORMAL USE, OR USE CONTRARY TO THE ADVISORIES OR INSTRUCTIONS CONTAINED
HEREIN. WARRANTIES DO NOT APPLY TO PRODUCTS USED FOR RENTAL, BUSINESS, COMMERCIAL,
INSTITUTIONAL, OR OTHER NON-RESIDENTIAL USES.
THESE WARRANTIES ARE YOUR EXCLUSIVE REMEDY AND NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, APPLY. IN NO EVENT WILL LA-Z-BOY BE LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF IT HAD REASON TO KNOW IN
ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. THESE WARRANTIES GIVE YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES
OR THE LIMITATION OF DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT
APPLY TO YOU. IN THE EVENT THE WARRANTY EXCLUSIONS DO NOT APPLY TO YOU, THEN, WHERE
LEGALLY PERMISSIBLE, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD.
