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17
TROUBLE SHOOTING GUIDE
PROBLEM
PROBABLE CAUSE
CORRECTIVE ACTION
The chainsaw does
not start
No power
Check that there is power to the
unit.
Damaged extension
cable
Check power supply cable for
damage. If it has defects, it must
be replaced by an authorised
service agent.
Chain brake is on
Check the position of the chain
brake guard. The chain will only
run if chain brake guard is
released and locked into position.
Poor cutting
performance
Blunt chain
Replace chain
Incorrect chain
tension
Chain fitted
backwards
Tension chain
Turn chain arround
Sparking at the
motor
Motor or carbon
brushes damaged
Take the chainsaw to an
authorised service agent.
Chain oil does not
flow
Check oil level
Top up oil.
Blocked oil flow
openings
Unplug chainsaw. Clean the oil
flow ports and passages. Clean
chain bar.
Poor quality / wrong
grade oil
Drain and use correct oil.