SPK-IPT188
USER MANUAL
10
TROUBLE SHOOTING / Q & A
My iPod/iPhone is docked but is not
playing any music and it is not charging
Ensure your iPhone case has been removed
I have connected my iPhone/iPod and it is
not charging.
Check the dock connection pins for
obstructions; your power supply is plugged
in, and that other devices can work when
plugged into the same power socket.
I get a warning message that my iPhone is
not supported
Please ensure your unit has been docked
securely
When my iPhone/iPod is docked, the
volume buttons on the iPhone/iPod don’t
work
Volume can only be controlled using the
volume buttons on the dock
I have the latest generation iPhone (5 and
beyond) and I get an error message or the
music will not play
As Apple release new generation devices we
endeavour to keep the firmware of our
products updated. Please check our web site
and FAQ lists for further information.
My alarm didn’t sound when my
iPod/iPhone was connected
Please check that your music playback has
been paused and is not playing
Does this dock compatible with my
specific model apple device?
Please check our web site for further
information.