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Alerts and Notifications
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P450 In Home Energy Monitor - DRAFT User Manual
Once selected by the user a splash screen will be displayed denoting the reason for the alarm and the
status. On selecting the close button, the splash window is closed, and alert icon is removed and the
home screen.
The icon will only return once the meter has gone above and subsequently below the low credit
threshold level.
The low credit notification screen can be seen in the following example.
Figure 117 Low Credit Notification Screen
16.3.2.1 Power disconnected
Where the meter has been disconnected from power for something other than running out of credit
then the P450 IHEM will display a notification of the power status and to contact the utility.
The power disconnected notification screen can be seen in the following example.
Figure 118 Power Disconnected Notification Screen
16.3.3 Connection refused
If line side voltage or utility driven disconnect is detected at the meter, then the user will see a
message on the P450 IHEM display informing them that the required action cannot be completed at
this time and to contact customer service.
If the power is disconnected and
the message ‘Connection Refused contact utility’ has been
acknowledged and closed by the user, the red alert icon will remain displayed on the home screen
until the issue has been resolved.
Selecting the red alert icon will display the ‘Connection Refused contact utility’ once more.
The connection refused notification screen can be seen in the following example.
