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Prepayment Function

Issue: 0.4

Page 57 of 90

P450 In Home Energy Monitor - DRAFT User Manual Commercial in Confidence. © Gyr

Once the value has been set the user should select the Save button to where the new value will be

saved to the P450 IHEM. Once the new value has been saved a confirmation screen will be displayed

to confirm the action and the associated value. The low credit new value saved screen can be seen in

the following example.

Figure 67 New Low Credit Alarm Saved

11.5 Enter code

The Enter Code function is selected from the prepay menu screen. On accessing the enter code

screen a key pad entry screen is shown to the user. From this screen the user can enter the 20-digit

code details for the following:



Payment Code



Global Code



Customer Emergency Code

The enter code screen can be seen in the following example.

Figure 68 Enter Code Screen

11.5.1 Payment Code

When a Prepayment transaction has failed to reach the meter, it will be possible to enter a

prepayment vend code at the P450 IHEM. This will typically be the 20-digit code that is on the

customer receipt issued at the time that the transaction was performed.

11.5.2 Customer emergency code

The Customer Emergency Code provides a back-up feature if there are device issues or a customer

is unable to purchase additional credit. The principle of an emergency code is to ensure that the

customer has power. Whilst an emergency code is active the customer will not disconnect.

Customer specific emergency codes will only work for the selected meter. The duration that the code

will last can be defined by the utility with the duration selectable between 1-127 days. A customer

Содержание P450

Страница 1: ...P450 In Home Energy Monitor Master User Manual Filename P450 IHEM User Manual_Release Nov17 docx Landis Gyr ...

Страница 2: ...de FCC Label M Coley Subject to change without notice Landis Gyr 1 Lysander Drive Northfields Industrial Estate Market Deeping Peterborough PE6 8FB UK www landisgyr com contact Commercial in Confidence All rights reserved The information contained in this document is confidential and is the property of the author It may not be copied stored on an information retrieval system or communicated by ele...

Страница 3: ...rolled joining ________________________________________________17 3 1 2 Installer controlled joining__________________________________________________18 4 User Interfaces ________________________________________________________ 19 4 1 Look and feel____________________________________________________________19 4 2 Power supply ____________________________________________________________20 4 3 Touch...

Страница 4: ..._______________________ 31 6 13 Main menu credit operation________________________________________________ 31 6 14 Home screen simplified representation and sleep mode__________________________ 31 6 15 Battery mode operation ___________________________________________________ 32 6 16 Home screen alerts and notifications_________________________________________ 32 6 16 1 Home screen alerts ________...

Страница 5: ...____________________________________________41 8 3 Message inbox___________________________________________________________41 8 4 Message content _________________________________________________________42 8 5 Message delete __________________________________________________________42 8 6 No messages ____________________________________________________________42 9 Budget Function__________________...

Страница 6: ..._____________________ 58 11 6 Code entry process ______________________________________________________ 58 11 6 1 Code Validation _________________________________________________________ 58 11 6 2 Successful validation _____________________________________________________ 58 11 6 3 Invalid code ____________________________________________________________ 59 11 7 Code entry lockout mechanism _____...

Страница 7: ...______________________________76 14 1 1 Supplier Contact _________________________________________________________76 15 Generation Function ___________________________________________________ 77 15 1 Generation function overview _______________________________________________77 15 1 1 Generation to Grid________________________________________________________77 15 1 2 Generation not Supported______...

Страница 8: ..._________________________________________ 86 16 3 8 Blue alert icon __________________________________________________________ 87 16 4 Contactor status alerts____________________________________________________ 87 16 4 1 Credit loaded select connect button _________________________________________ 87 16 4 2 Power disconnected select connect button ____________________________________ 88 17 Disposa...

Страница 9: ...Screen Alert Icon Examples 33 Figure 22 Notifications Splash Screen 33 Figure 23 History Function Layout 34 Figure 24 Example of History Screen Layout 35 Figure 25 Simple View Screen 36 Figure 26 Detail View Screen 36 Figure 27 Day View Screen simple 37 Figure 28 Day View Screen detailed 37 Figure 29 Week View Screen simple 38 Figure 30 Week View Screen detailed 38 Figure 31 Month View Screen simp...

Страница 10: ...edit Exhausted Status and Notification 64 Figure 82 Emergency Credit Unavailable Status and Notification 64 Figure 83 Example of Price Screen Structure 65 Figure 84 Price Status Screen 65 Figure 85 Price Outlook Screen 66 Figure 86 My Price Plan Screen 67 Figure 87 Example of Settings Screen Structure 68 Figure 88 Settings Menu Screen 69 Figure 89 Display Settings Menu Screen 69 Figure 90 Your Dis...

Страница 11: ...on Screen 84 Figure 118 Power Disconnected Notification Screen 84 Figure 119 Connection Refused Notification Screen 85 Figure 120 Demand Alert Notification Screen 85 Figure 121 Successful Credit Applied Notification Screen 86 Figure 122 Disconnected Purchase Power Notification Screen 86 Figure 123 Emergency Credit Available Notification Screen 86 Figure 124 Blue Alert Icon Notification Screen 87 F...

Страница 12: ...s of this user manual are intended for technically qualified personnel of energy supply companies responsible for system planning installation and commissioning operation maintenance decommissioning and disposal of smart metering products It is also intended for technical authors concerned with writing any end user facing consumer versions of the product user manual 1 4 Intended use and installati...

Страница 13: ...trictly observe the safety regulations and the operating information in the individual chapters The owner of the product bears responsibility for the protection of persons prevention of material damage and the training of personnel Landis Gyr provides training courses for this purpose on specific equipment please contact the relevant agent if interested Definition of Danger This symbol is used to ...

Страница 14: ...tlet Do not expose the P450 IHEM to moisture chemicals or any other liquids Clean the P450 IHEM using a soft dry cloth Do not open the P450 IHEM There are no user serviceable parts inside access by authorized personnel only Supervise young children when using the P450 IHEM 2 4 FCC information FCC ID ROV P450IHEM The P450 IHEM device complies with Part 15 of the FCC Rules Operation is subject to th...

Страница 15: ... P450 In Home Energy Monitor DRAFT User Manual Commercial in Confidence Landis Gyr Landis Gyr 2 5 Other mandatory text The following regulatory text must be included in any and all end user facing consumer derivatives of this master user manual ...

Страница 16: ...n of Conformity We Name Landis Gyr Address 1 Lysander Drive Northfields Industrial Estate Market Deeping Peterborough PE6 8FB United Kingdom Declare that the product Product Number 5277 Product Name ecoMeter P450 Is in conformity with R TTE Rules This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Directive 199 EC Help Landis Gyr to prote...

Страница 17: ...d immediately below or may alternatively be part of an integrated commissioning process applicable to a wider smart meter installation as described further below 3 1 1 Consumer controlled joining If an end user is expected to register the P450 IHEM with the utility themselves the steps below need to be described or elaborated in any end user literature provided to them 1 To register the P450 IHEM ...

Страница 18: ...cial in Confidence Landis Gyr P450 In Home Energy Monitor DRAFT User Manual 3 1 2 Installer controlled joining If an installer is expected to commission the P450 IHEM the steps below need to be followed Figure 1P450 IHEM Installer Controlled Joining Sequence ...

Страница 19: ...mercial in Confidence Landis Gyr Landis Gyr 4 User Interfaces 4 1 Look and feel Touch screen demand indicator wall mounting holes battery compartment cover integral stand mini B USB power socket ID label battery compartments alternative label location Figure 2 P450 IHEM Look and Feel Images ...

Страница 20: ...and buttons are repeatedly pressed the batteries will last approximately 1 hour 4 5 Demand indicator The front view of the product shows an in mould light bar feature This feature is active always it both pulses and changes colour The light bar changes colour to indicate the current instantaneous load The logic is green indicates low load amber a higher level of demand and red higher still This fu...

Страница 21: ... Denotes the meter contactor status 3 Demand Energy Indicator Show instantaneous energy consumption 4 Date and time Current date and time information 5 Data view or kWh Switch the displayed data between cost and usage 6 Menu option shortcut Shortcut to menu item 7 Analogue and target gauge Gauge representation of performance and usage 8 Supply icon Denotes mains battery power status 9 Signal icon ...

Страница 22: ...dit mode architecture consists of 8 main operational functions detailed as History Function Budget Function Help Function Price Function Message Function Usage Function Settings Function Generation Function The home screen or carousel can show alerts and notifications to the user and supports a fall back to sleep mode where the screen will condense the displayed data and enter a mode where the scr...

Страница 23: ...upports a fall back to sleep mode where the screen will condense the displayed data and enter a mode where the screen will appear to be switched off An example of the prepay architecture can be seen in the following image Home Screen History Function Message Function Usage Function Prepay Function Price Function Settings Function Help Function Budget Function Menu Screen Home screen Alerts Notific...

Страница 24: ...figured for the P450 IHEM The P450 IHEM supports two operational modes Credit and Prepayment This document will detail the functionality for both modes of operation and will denote any areas where the functionality differs 6 3 Home screen The P450 IHEM Home screen is used to display the most important and relevant items regarding energy usage consumption and cost of consumption It includes the key...

Страница 25: ...nergy Monitor DRAFT User Manual Commercial in Confidence Landis Gyr Landis Gyr Mains or battery power in use indicator HAN signal strength indicator Home screen alerts A typical home screen view can be seen in the following example Figure 8 Home Screen Example ...

Страница 26: ...eration The centre framed display item is emphasised over the other displayed items and is also reinforced by an analogue gauge representation of the same information 6 5 Home screen carousel layout The home screen as mentioned in the previous section operates in a similar manner to a carousel the typical display layout for the carousel in the following examples 6 5 1 Carousel operation prepayment...

Страница 27: ...our value Now value Today value Daily Budget kW value Now kWh value Today Figure 14 Carousel Operation Credit Mode 6 6 Analogue gauges There are at least two different analogue gauges for use with the centre display the one used is appropriate to the framed display selected by the user The centre framed display element is reinforced by a qualitative indicator analogue gauge of the same basic infor...

Страница 28: ...ath it is the consumed of today s target or an accumulating monetary values or kWh values 6 6 2 Instantaneous This specific analogue gauge accompanies and reinforces the framed display of any instantaneous rate of usage value This framed display element may be hour now and Watts or kW now The gauge may be represented like this Figure 16 Analogue Gauge The gauge segments may move left and right int...

Страница 29: ...splay ES Selecting the language button will change the operational language of the P450 IHEM to the set alternative language 6 8 2 Supply status The supply status indicator acts a visual representation to the user of the supply connection status to the customer property The possible status settings for the icon are detailed below Solid Icon Denotes that the meter contactor is closed and that suppl...

Страница 30: ...450 IHEM functionality from the home screen rather than using the Main Menu for access Two shortcut options are supported based on mode of operation 6 10 1 Prepay shortcut When in prepayment mode the viewing of prepayment information is possible from the home screen The left hand bottom corner active area functions as a shortcut button to the prepayment suite of screens 6 10 2 Price shortcut When ...

Страница 31: ...ge Generation Price Settings Help Figure 19 Credit Main Menu Items On selection of any of the displayed items the P450 IHEM will display the suite of screens associated with the selected item 6 14 Home screen simplified representation and sleep mode To minimise self consumption and periods of non use the P450 IHEM is preconfigured to simplify its display representation after a period and enter a s...

Страница 32: ...the P450 IHEM will fall directly into the final sleep mode therefore bypassing the 1st sleep mode detailed in the previous section 6 16 Home screen alerts and notifications The home screen supports several alert and customer notifications these are used to inform the user of impending issues states of operation or warnings for the user to acknowledge and manage accordingly This section provides a ...

Страница 33: ...rtcut The home screen alert icons can be seen in the following example Figure 21 Home Screen Alert Icon Examples 6 16 2 Notifications Notifications are used to inform the user of issues associated with the P450 IHEM such as power status and operational warnings Notifications are displayed to the user typically as a splash screen to indicate and identify the purpose of the notification The notifica...

Страница 34: ...ay view of 30 minute intervals 7 day view of daily intervals 31 day view of daily intervals 1 year view of monthly intervals Figure 23 History Function Layout The key displays in this suite are 1 Daily views of half hourly profiles 2 Weekly views of daily profiles 3 Monthly views of daily profiles 4 Annual views of monthly profiles Each of these 4 screen views be a simple bar graph profile and as ...

Страница 35: ...ts this button navigates the viewer backwards in time i e to previous days or weeks etc 7 3 3 Zoom out navigation This button navigates the user to the next less granular period i e from daily view of half hourly data it navigates to weekly view of daily data 7 3 4 Return to home page Returns the user to the first level homepage carousel screen 7 3 5 Data on view This displays the core data that t...

Страница 36: ...g the magnify or icons Select the Detail icon to view more granular data for the displayed period The simple view screen can be seen in the following example Figure 25 Simple View Screen 7 3 12 Detail view operation Detail view operation provides the user with a more granular view of the data displayed for the selected period The detailed view is accessed via the selection of the Detail View butto...

Страница 37: ...xample Figure 27 Day View Screen simple 7 4 2 1 day view of 30 minute intervals detailed The Day view detail screen displays the following data The data shown is from the 30 minute interval capture period The data is displayed over a 24 hour time frame The view is made up of a 48 bar histogram showing consumption Histogram can be made to represent cash or kWh by using the media toggle 24 hour view...

Страница 38: ...h or kWh by using the media toggle 7 day view can be stepped backwards up to 90 days The pointer can be moved across the displayed data points Value of selected data point is displayed to the user The week view detailed operation screen can be seen in the following example Figure 30 Week View Screen detailed 7 6 Month view operation The following details the operation of the month view history opt...

Страница 39: ... across the displayed data points Value of selected data point is displayed to the user The month view detailed operation screen can be seen in the following example Figure 32 Month View Screen detailed 7 7 Year view operation The following details the operation of the year view history option 7 7 1 1 year view 12 months simple The data shown is from 12 monthly total values The view is made up of ...

Страница 40: ...ues The view is made up of a 12 bar histogram showing consumption Histogram can be made to represent cash or kWh by using the media toggle Year view can be stepped backwards to previous year The pointer can be moved across the displayed data points Value of selected data point is displayed to the user The year view detailed operation screen can be seen in the following example Figure 34 Year View ...

Страница 41: ...Figure 35 Messages Function layout 8 2 Message alert If the P450 IHEM receives a message from the utility the message alert icon on the home screen is illuminated NB An unread message in the message inbox also illuminates the message icon on the home screen 8 3 Message inbox As shown above the message inbox is navigated to from the message icon at the menu screen The message inbox can contain up t...

Страница 42: ...p right hand corner of the message content screen See message content image Messages can also be deleted from the Messages inbox this can be accessed from the top left hand corner of the message content screen See message inbox image A deleted message is removed from the message inbox A message that is not deleted remains in the message inbox until overwritten The delete message screen can be seen...

Страница 43: ...Messages Function Issue 0 4 Page 43 of 90 P450 In Home Energy Monitor DRAFT User Manual Commercial in Confidence Landis Gyr Landis Gyr Figure 39 No Messages Notification ...

Страница 44: ...in both the Carousel items and the Analogue Gauges shown in the Home Screen The budget can be set using two options Specify values Usage or Cost amount defined per Day Week or Month via the completion of a series of user questions The budget screen structure is shown in overview below Budget Function Modify Set or kWh Household Profile Answer 5 Questions Modify Set or kWh Household Profile Set Bud...

Страница 45: ... set them using the user questionnaire they are displayed as a quantity per year If the budget is in a factory default state and the user has not yet personalised them they are shown as a quantity per year Pressing a modify key will navigate the user to the next screen The budget screen can be seen in the following image Figure 41 Your Budget Screen 9 3 Setting targets choose method There are two ...

Страница 46: ...ollowing images Figure 43 Set Budget Option Screens 9 4 2 Set budget amount The next step in the sequence asks the user to select the cash value amount The target amount is incremented up with a right hand increase button The target amount is decremented with a left hand decrease button The table below details incremental amounts for each of the budget options Budget Type increment values per butt...

Страница 47: ... in the section Setting targets Choose Method 9 5 1 Answer 5 questions After pressing the Household Profile button the user is navigated to a series of questions about their home and family size At the end of this process electricity based targets are calculated and set The household profile screen can be seen in the following image Figure 47 Answer 5 Questions Screen 9 5 2 User profile question 1...

Страница 48: ...oms Screen 9 5 4 User profile question 3 Number of people The third question posed is How many people live in your property One of the three options offered should be selected On selection the choice is highlighted The user should now press next to continue The number of people screen can be seen in the following example Figure 50 Number of People Screen 9 5 5 User profile question 4 Primary heati...

Страница 49: ...ser should now press next to continue The how challenging screen can be seen in the following example Figure 52 Challenging Screen 9 5 7 Household profile targets After completing the five questions the user is presented with summaries of the calculated targets The user can step backwards thru the screens and questions above to amend any answers Otherwise the targets should be saved by pressing th...

Страница 50: ...assurances for under achieving the target during the summer months only to find that over a full year the target is unachievable 9 5 9 Target confirmation A target settings summary is shown following the save action described above Closing this view returns the user to the top of the time and money based Specify Targets route The budget saved screen can be seen in the following example Figure 54 B...

Страница 51: ...ings Cost This Month kWh Read Values Cost Last Month Figure 55 Example of Usage Screen Structure Selecting the Usage icon from the Main Menu screen navigates the user to the Usage Menu screen On accessing the usage menu function two options are displayed to the user Cost Meter Readings The usage menu screen can be seen in the following example Figure 56 Usage Menu Screen 10 2 Cost details Selectin...

Страница 52: ...creen 10 2 2 Cost last month The Cost Last Month screen is selected from the cost details screen On selection of the option a new screen is displayed detailing how much the user spent during the last calendar month The cost last month screen can be found in the following example Figure 59 Cost Last Month Screen 10 3 Meter readings Selecting the Meter Readings icon from the Usage Function screen na...

Страница 53: ...al Commercial in Confidence Landis Gyr Landis Gyr NB When in Credit Mode the Usage Menu will only show the Meter Readings screen The Cost function will be suppressed from the customer view The meter readings screen can be found in the following example Figure 60 Meter Readings Screen ...

Страница 54: ... following options are supported Transaction History Low Credit Alarm Code Entry Emergency Credit The Prepay screen structure is shown in overview below Prepay Function Transaction History Enter Code Transaction History Enter Code Screen Modify Low Credit Alarm Emergency Credit Amend Value Save Value Saved Validating Entry Entry Successful Value Saved Invalid Entry Retry Attempts Exceeded Code Ent...

Страница 55: ...m the prepay menu screen On accessing the transaction history screen the user is presented with the transaction details for the last five purchases that have been made The transaction history screen displays the date and time of each transaction the amount of the transaction and the payment code associated with the transaction The payment code is a 20 digit code that is issued at time of purchase ...

Страница 56: ...ow credit alarm is a mechanism to alert the user when the remaining credit falls below a defined threshold value The default alarm value set by the utility may not suit the lifestyle of the user so the user has the option to set their own low credit alarm value NB The low credit alarm value cannot be set lower than the utility configured value The low credit alert screen can be seen in the followi...

Страница 57: ...owing Payment Code Global Code Customer Emergency Code The enter code screen can be seen in the following example Figure 68 Enter Code Screen 11 5 1 Payment Code When a Prepayment transaction has failed to reach the meter it will be possible to enter a prepayment vend code at the P450 IHEM This will typically be the 20 digit code that is on the customer receipt issued at the time that the transact...

Страница 58: ... to apply a 20 digit code If the user has entered an incorrect value then the Delete button can be selected to remove the incorrect value Once all 20 digits have been entered the Enter key is enabled At this point the user should select the enter key to offer the code to the electricity meter 11 6 1 Code Validation When a code is offered to the meter the P450 IHEM displays a Validating Code screen...

Страница 59: ...it Alarm value then it will overwrite any customer entered values Figure 71 Code Entry Successful Screen 11 6 3 Invalid code If the validation performed at the meter identifies that the code entry is invalid then the P450 IHEM will display the following screen Figure 72 Invalid Code Entry Screen 11 7 Code entry lockout mechanism The P450 IHEM supports a code entry mechanism which will stop misuse ...

Страница 60: ...e 73 Code Entry Disabled for 1 Minute Once a lock out message has been displayed the user can still operate all other functionality of the P450 IHEM except the code entry screen If the user attempts to re access the code entry screen the previously displayed message will be shown to the user once again The message will not be updated or cleared from the screen until the defined lock out period has...

Страница 61: ...led attempts have been performed the P450 IHEM will disable access to the code entry screen for 24 hours The lock out will be displayed to the meter in a visual message stating Code entry is disabled Try again in X hours X minutes duration remaining on attempt to enter code This can be seen in the following example At the end of the 24 hour period the lock out mechanism is reset and will again ope...

Страница 62: ...able After selection of the status button where emergency credit is available to the user a notification screen is displayed to confirm whether the user wishes to enable emergency credit Should the user not wish to activate the feature then the X button should be selected the P450 IHEM will then return the user to the status screen Should the user wish to invoke emergency credit then the check mar...

Страница 63: ... in the following example Figure 79 Emergency Credit Selected Status and Notification 11 8 4 Emergency Credit in Use Once emergency credit starts to be used by the meter the emergency credit status will be shown as in use On selection of the status button the notification screen will detail that emergency credit is already taken An example of the in use status and accompanying notification can be ...

Страница 64: ...edit Unavailable Where the meter credit is above the emergency credit available threshold the emergency credit status will be set to unavailable On selection of the status button the notification screen will detail that emergency credit as unavailable An example of the unavailable status and accompanying notification can be seen in the following example Figure 82 Emergency Credit Unavailable Statu...

Страница 65: ...f the home screen when in Credit Mode of operation 12 2 Price change alert The approach of an impending price change boundary is by means of a blue alert icon associated to the lower left hand corner of the home screen Selecting on the icon will direct the user to the Price Status screen In the case of a Time of Use price structure the alert notification will be issued 15 minutes before the price ...

Страница 66: ...hted depending on rate price 2 Rate and Price indication 3 Navigation to the next tariff screen in the sequence The outlook screen can be seen in the following example Figure 85 Price Outlook Screen 12 4 1 Usage profile The usage profile shown in the outlook screen is based on the profiled usage information described in the history section Profiled usage is re shown here and associated to the pric...

Страница 67: ...ck price the block and cost per kWh can be seen in the axis of the displayed blocks used 12 5 My plan The final screen in the price set of screens is a descriptive view of the price in use and all its components This screen may also display any standing charge information My plan screen can be seen in the following example Figure 86 My Price Plan Screen ...

Страница 68: ...eter Settings Display Information Alert Settings Your Meter Power Status Diagnostics Demand Threshold Your Meter Information Power Status Information Diagnostics Entry Entry Successful Leave Network Invalid Entry Retry Attempts Exceeded Code Entry Disabled Yes Yes No No Budget Saved Set High Threshold Set Low Threshold Enable Disable Demand Alert Figure 87 Example of Settings Screen Structure 13 2...

Страница 69: ... level menu with the option to select the following options Display Information Alert Settings Diagnostics Demand Threshold The Display Settings menu screen can be seen in the following example Figure 89 Display Settings Menu Screen 13 3 1 Your display information Selecting the Your Display Information button prompts the display of P450 IHEM details such as Model Name Manufacturer Name Serial Numb...

Страница 70: ...hether the alert features are enabled or muted both of which can be managed separately The audio alerts screen can be seen in the following example Figure 91 Audio Alerts Screen 13 3 3 Diagnostics Selecting the Diagnostics button from the Your Display Settings screen will display a key pad for diagnostics entry The purpose of this suite is to remove the P450 IHEM from the ZigBee network where it w...

Страница 71: ...creen for 24 hours The lock out will be displayed to the meter in a visual message stating Code entry is disabled Try again in X hours X minutes This can be seen in the following example At the end of the 24 hour period the lock out mechanism is reset Figure 94 Code Entry Disabled for 24Hours 13 3 4 Demand threshold Selecting the Demand Threshold button navigates the user to the second level menu ...

Страница 72: ...peration can be seen in the example below Below Low Threshold Value less than 3kW o When the instantaneous usage is below this value the demand energy indicator will be shown in Green Above Low Threshold Value greater than 3kW less than 10kW o When the instantaneous usage is above the low threshold value but below the high threshold value the demand energy indicator will be shown in Amber Above Hi...

Страница 73: ...following example Figure 97 High Threshold Modify Screen 13 3 7 Demand alert management The Demand Alert function allows the management of an audible and visual alert that notifies the user when their instantaneous demand has exceeded the high threshold level By default the function is disabled so on first access to the screen the user will be asked whether they wish to enable the function or not ...

Страница 74: ...50 IHEM will direct the user back the Settings Menu The settings saved notification screen can be seen in the following example Figure 99 Demand Alert Management Settings Saved Screen 13 4 Meter settings Selecting the Meter Settings key navigates the user to the second level menu with the option to select the following options Your Meter Information Power Status 13 4 1 1 You meter information Sele...

Страница 75: ... 100 Your Meter Information Screen 13 4 1 2 Supply Status Supply Status is a screen that shows the status of the contactor disconnect in the electricity meter This allows the user to differentiate between a power outage power cut and a more specific power disconnection to that specific property i e running out of credit The supply status screen can be seen in the following example Figure 101 Power...

Страница 76: ...ference point for the user should they need to contact the utility The help screen suite is shown in overview below Help Function Help Information Figure 102 Example of Help Screen Structure 14 1 1 Supplier Contact Selecting the Help icon from the Main Menu screen navigates the user to the Help screen On accessing the help screen the user is displayed with the utilities contact details The help sc...

Страница 77: ...on Energy Values Not Supported Figure 104 Example of Generation Screen Structure 15 1 1 Generation to Grid Selecting the Generation icon from the Main Menu screen navigates the user to the generation screen On accessing the generation screen the user is displayed with the amount of energy that has been sent back to the utility displayed in kWh The generation screen can be seen in the following exa...

Страница 78: ...Page 78 of 90 Issue 0 4 Generation Function Landis Gyr Commercial in Confidence Landis Gyr P450 In Home Energy Monitor DRAFT User Manual Figure 106 Generation not Supported Screen ...

Страница 79: ...Supply status 16 2 1 Error Should a fatal error occur at any time a simple splash screen expressing an error condition will be shown Fatal errors include but are not limited too 1 Failure of the operating system to boot 2 Failure of the P450 IHEM to find a legitimate ZigBee SEP network 3 Failure of the P450 IHEM to find the time on a legitimate ZigBee SEP network The error screen can be seen in th...

Страница 80: ... Figure 109 Searching Meter Screen Once communication has been re established the P450 IHEM will return to the Home Screen If communication cannot be established then the P450 IHEM will return to the Communication Error screen where the user will be advised to try another location and to select the connect button This process can be repeated up to five times after the fifth attempt the P450 IHEM w...

Страница 81: ...otification The Low Battery notification will be shown when the P450 IHEM is operating on battery power and the remaining battery power level falls below 10 of its remaining life If this notification is seen then the user should fit new batteries to the P450 IHEM The low battery screen can be seen in the following example Figure 111 Low Battery Notification Screen 16 2 4 Power up notification When...

Страница 82: ... Status Icon 16 2 6 New message alert Should a new customer message be received by the P450 IHEM then a message notification icon will be displayed in the bottom of the P450 IHEM screen Once the new message s have been read the icon will no longer be displayed The new message alert screen can be seen in the following example Figure 114 New Message Alert Icon Screen 16 2 7 Lost communication icon S...

Страница 83: ...e aware off an alert icon will be displayed on the home screen Selecting the Alert Icon will display a splash screen detailing the alert content Red alert notifications can be seen for the following issues Low credit status Power disconnected Connection refused Demand alert Successful credit applied Disconnected purchase power Emergency credit available The red alert notification screen can be see...

Страница 84: ...out of credit then the P450 IHEM will display a notification of the power status and to contact the utility The power disconnected notification screen can be seen in the following example Figure 118 Power Disconnected Notification Screen 16 3 3 Connection refused If line side voltage or utility driven disconnect is detected at the meter then the user will see a message on the P450 IHEM display inf...

Страница 85: ...he user selects the icon or the consumption falls below the threshold value On selecting the close button the splash window is closed and alert icon is removed and the home screen The icon will return the next time that the user consumption exceeds the configured alert threshold The demand alert notification screen can be seen in the following example Figure 120 Demand Alert Notification Screen 16...

Страница 86: ...splayed until power has been purchased and attempted to be applied to the meter The disconnected notification screen can be seen in the following example Figure 122 Disconnected Purchase Power Notification Screen 16 3 7 Emergency credit available The Emergency Credit Available notification when displayed will allow the user to take the available Emergency Credit amount The Tick and Cross box allow...

Страница 87: ...ecting the close button the splash window is closed and alert icon is removed and the home screen The icon will return when the next price change is due to occur The blue alert notification screen can be seen in the following example Figure 124 Blue Alert Icon Notification Screen 16 4 Contactor status alerts The P450 IHEM supports two contactor status alerts that allow the user to manage reconnect...

Страница 88: ...dit Loaded Connect Notification Screen 16 4 2 Power disconnected select connect button Status to inform the customer to reconnect the power after a utility initiated disconnect has been performed GOT TO HERE ISH The power disconnected select connect screen can be seen in the following example Figure 126 Power Disconnected Select Connect Notification Screen ...

Страница 89: ...Disposal Management Issue 0 4 Page 89 of 90 P450 In Home Energy Monitor DRAFT User Manual Commercial in Confidence Landis Gyr Landis Gyr 17 Disposal Management ...

Страница 90: ...Page 90 of 90 Issue 0 4 Data sheet Landis Gyr Commercial in Confidence Landis Gyr P450 In Home Energy Monitor DRAFT User Manual 18 Data sheet ...

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