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QUESTIONS?... Contact Customer Service at 1-888-370-6531 M-F 8:00 am- 4:15 pm CST
48
Section 13 - Troubleshooting
Symptom
Possible Cause
Corrective Action
A. Burner will not start
1. Main electrical-power circuit
breaker tripped
1. Reset breaker
2. Service disconnect switch off
or fuse blown
2. Turn switch on or replace fuse
3. Thermostat turned down/im-
properly installed/defective
3. Turn thermostat up/check
wires/test components/re-
place
4. Oil primary controller tripped/
defective
4. Reset/test components, re-
place if needed
5. Too much light showing on
flame sensor/sensor defective
5. Eliminate light exposure at
flame sensor
B. Burner attempts to fire
but does not establish
a flame
1. Low fuel supply or contami-
nated fuel
1. Fill tank
2. Clogged or worn nozzle
2. Clean or replace
3. Fuel-pressure gauge fluctuat-
ing/pumping system
3. Check pump fittings/priming/
vacuum leak; purge air from
supply lines
4. Preheater switch is turned off/
defective or cartridge heater
is defective
4. Move switch to “ON” position,
test switch and cartridge
heater
5. Transformer/electrodes not
sparking
5. Test transformer, look for
short-circuit contact(s) and re-
position, if necessary; replace
components if needed
6. No air pressure/defective reg-
ulator/defective solenoid
6. Confirm compressor is ON,
test regulator/solenoid; re-
place defective components
7. Water in air system
7. Clean air preheater and purge
water from air system
8. Combustion blower not prop-
erly adjusted/defective
8. Adjust flame (Section 11);
replace blower if necessary
9. Improper draft
9. Ensure chimney is properly
installed; adjust barometric
damper
10. Clogged heat exchanger or
chimney
10. Clean heater, including upper
manifold and chimney
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