13
FREQUENTLY ASKED QUESTIONS
Question:
Why is the Fryer not operating?
Answer:
The control panel may not be slotted correctly onto the base unit. If
assembled correctly check that the plug is turned on at the wall socket.
The reset safety feature may have tripped, turn off the appliance and unplug
from the wall socket. Allow to cool completely, then remove the control
panel and press the thermostat reset button.
The timer control dial may be switched off, ensure that the timer is on and
set at your desired time for cooking.
Question:
Why is there an unpleasant smell when the oil is heating up?
Answer:
The oil may be dirty. Switch off the Fryer, allow the oil to cool completely and
follow the instructions under Care and Cleaning. Fill the tank with clean oil.
Question:
Why is my fried food not crispy?
Answer:
The oil is not hot enough. Make sure it has fully heated to your required
temperature before cooking or increase the cooking temperature.
There may be too much food in the basket, remove some of the food from
the basket.
Question:
Why is my food not cooked completely?
Answer:
The food ingredients may be too large, cut them into smaller pieces.
You may need to increase the cooking time as it is not long enough.
The temperature of the oil is too hot, lower the temperature of the oil to
allow the food to cook completely.
Question:
Why is the oil overflowing?
Answer:
Either there is too much oil in the fryer or too much food in the basket,
check that the oil is below the maximum level or reduce the amount of food
in the basket. Or, the food in the fryer is too wet. Make sure excess water has
been removed from the food.
Question:
Why is the oil foaming?
Answer:
The oil has been used too often, turn off the fryer and allow to cool
completely, refill the oil reservoir with new oil.
