11
FREQUENTLY ASKED QUESTIONS
Question:
Why is there a clicking sound?
Answer:
The anti-drip system automatically stops water escaping from the
soleplate when the iron is too cold. During use, it may make a clicking
sound, especially during heat-up or while cooling down. This is normal and
indicates that the system is working correctly.
Question:
Why is the soleplate cold even though my iron is plugged in?
Answer:
Check the iron is plugged in and switched on at the socket. There could be
a problem with the socket, if so, try a different socket. If the iron is still not
working contact Lakeland Customer Services.
Question:
Why is no steam coming out of the iron?
Answer:
There may not be enough water in the water tank, see ‘Filling the
Water Tank’. Alternatively, the steam slider is in the OFF
position, slide
it towards ON
.
Question:
Why is the steam shot button not working?
Answer:
There may not be enough water in the tank, see ‘Filling the Water Tank’.
If you are using the steam shot for the first time, press the button a few
times to pump water through the iron until you get a powerful steam shot.
Question:
Why is the water spray button not working?
Answer:
There may not be enough water in the tank, see ‘Filling the Water Tank’.
If you are using the water spray button for the first time, press the button
a few times to pump water through the iron until you get a spray mist.
Question:
Why is water leaking from the soleplate?
Answer:
Always turn the steam control slider to the OFF
position when filling the
water tank.
Question:
Why is the iron damaging the fabric?
Answer:
Check the care label of the garment to see whether the fabric is suitable for
ironing. This iron cannot be used on un-ironable fabrics. If you are unsure,
test the iron on the inside of the hem of the garment.
Question:
Why are flakes and impurities coming out of the soleplate?
Answer:
Hard water can cause minerals and limescale to build up inside the steam
chamber. Follow the instructions in the ‘Care and Cleaning’ section.